Valulife Reviews 

5
TrustScore 4 out of 5

4.0

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Company details

  1. Legal Services

Information provided by various external sources

Make your Will online in just 15 minutes


Contact info

4.0

Great

TrustScore 4 out of 5

5 reviews

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4.0

All reviews

(5)

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Rated 4 out of 5 stars
Valulife logo

Reply from Valulife

Hi Gavin, this is baffling us, as we're a 100% online company, so all the questions are done online. We do not send forms out. Please reach out to help@valulife.co.uk with more details of where you're stuck?

Rated 5 out of 5 stars

Wonderfully Simple

The whole process is simple and straightforward, wonderfully easy to use website everything is clearly explained. Highly recommended for anyone putting off making a will as they think it will be complex or timely, this solves all these issues.

September 24, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you Valulife!!

My husband and I had been meaning to get a Will written since we had our child (3 years ago). It was always firmly on the to do list but something I never got round to.
When I come across Valulife I couldn’t believe writing a Will could be so quick and easy.
It took me around 20 minutes to complete the set up of my account and putting in all the information to create my Will. It was in such a user friendly format with explanations at each step. After I submitted my Will I was contacted by support because I entered some information wrong. They explained what I had done and suggested the format I should of entered the information. All I had to do was confirm that the format they had suggested was correct.
I would recommend writing your Will with Valulife without hesitation. It was so quick I had my Will completed in under a week!

September 7, 2020
Unprompted review
Rated 4 out of 5 stars

Contact Issues

Always believe you should change your review if your experience changes which mine now has. I was contacted by Valulife via text message which to me seemed like a cold text, but with them responding to me personally and explaining they were part of another company i had dealings with, this is how they have my contact details. We live in a world where it’s very easy for people to complain for all to see when something goes wrong, and when a company fix that issue that should also be seen be all, so thank you to Valulife for getting in contact so fast and sorting this out.

September 4, 2020
Unprompted review
Valulife logo

Reply from Valulife

Hi Simon, our sincere apologies that we've caused an inconvenience. We do not purchase data. The only way for us to have your mobile number if for you to previously have enquired with us about writing your Will (we are part owned by Legacy Wills, so it could of been via that website too). We'd really like to turn this in to a positive, so I'll reach out to you personal to find out how we can make this right. Thanks for the review.

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