Was the worst day of my life
Van circle. Unit 24 ]
Was the worst day of my life .Van had M.O T . But not fit for the road as brake caliper fell off and brought Van to stand still.turns out ONLY one bolt in caliper not fit for the road. Was told could have been killed. Because m o t was not done properly. Photos if anyone wants to see.
Still waiting for this Generous offer.!!
They have my bank details. ..
Van was re m o t again and failed on m o t ..if there was some place to send photos to you could all see.and a letter saying human error .1 month on still waiting for a there generous offer they talk about in reply !
Reply from Vancircle
We’re very sorry to hear about your experience and the distress this has caused.
Please be assured that this is not the standard we strive to deliver. Following our investigation, human error was found to be a factor. We take this matter very seriously and this has been addressed with the relevant members of our team. We have subsequently put steps in place to avoid this happening again. I can confirm that your vehicle was supplied with 12 months MOT.
We have provided a generous gesture of goodwill and we await your response.
Update 21/11/2025:
Hi Mr Hodgkinson,
I can confirm that the offer was sent to you on 24 October 2025, and we are currently awaiting your response.
Please could you reply at your earliest convenience so that we can finalise the matter.