vanessaflair.com Reviews 433

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is my third order from Vanessa Flair Jewelry, and I couldn’t be happier! I now own 9 pieces, and every single one is absolutely beautiful. The quality is outstanding—I've been wearing some of the... See more

Rated 5 out of 5 stars

Love the jewelry; Always light weight, excellent quality, and fast shipping! Very much worth the price!

Rated 4 out of 5 stars

Hello! David from Cld.T Studios Maybe size options for the jewelry. My neck and wrist are bigger than most, does that mean that I can’t wear your good quality jewelry? And Pac... See more

Rated 1 out of 5 stars

Never received package. Opened a ticket and never heard back from them even after following up. First emailed you on Jan 16 and just now got a response on Feb 11 because of the bad review. Just to... See more

Company replied

Company details

  1. Jewelry Store

Written by the company

Vanessa Flair has been since 2019 one of the most preferred jewelry stores allover the world.


Contact info

3.9

Great

TrustScore 4 out of 5

433 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stunning Quality

Vanessa Flair creates beautiful, unique pieces that I adore! Stunning quality! Perfect for yourself or even as a gift.

October 31, 2023
Rated 1 out of 5 stars

The worst customer service ever

The worst customer service ever. Tried to contact them multiple times throughout the month with my issue with no response except for “we’ve taken your inquiry” response. I understand it might take some time, I don’t care if it’ll take a couple of months to resolve my issue, but at least keep me in the loop. Jewelry comes in a very cheap packaging. There is 1 pouch, which doesn’t make sense, I bought 3 pieces for my friends, how am I gonna present them with no brand pouch? Very disappointed.

November 9, 2023
Unprompted review
Rated 1 out of 5 stars

My order was delayed 2 weeks even…

My order was delayed 2 weeks even though it already took 3-4 weeks to ship internationally. When i received my package it was missing 4 out of 7 items ordered. I didn’t get a refund or have any customer service information to possibly receive compensation. The package was not delivered to my home i had plenty of delivery issues . I had to get the what was left of my destroyed package from USPS after being lied to by USPS about where my package was located. They said they didn’t have my package for 2 days and then suddenly they found it and i was missing the important pieces of my package and never received the rest of them. I am very unhappy.

October 23, 2023
Rated 5 out of 5 stars

Best Jewelry Ever!

Vanessaflair has the most beautiful jewelry! I often receive compliments when wearing the jewelry. I will continue buying till I get every item. And delivery is quick too! It’s a professional company and I’m extremely pleased.

December 10, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look