Vanguardpropertysurveyors Reviews 15

TrustScore 4.5 out of 5

4.5

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Company details

  1. Real Estate Surveyor
  2. Building Inspector
  3. Home Inspector
  4. Surveyor

Written by the company

At Vanguard Property Surveyors, we provide the clarity and confidence you need to make the right decision regarding your property purchase. Our RICS-regulated surveyors offer Level 2 and Level 3 Home Surveys across London and the South East. Essential for first-time buyers, second-steppers, and property investors. With jargon-free reports, digital booking, and trusted expertise, we make it simple, affordable, and stress-free.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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1-star

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Rated 5 out of 5 stars

Really thoughtful

Really thoughtful, incredibly thorough and we had a really nice chat about the different aspects of work and the more cost effective ways to do things. Highly recommend.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Super helpful and efficient

Couldn’t recommend Vanguard Property Surveyors more highly. From the very beginning, Rosanna was incredibly helpful and responsive.
After opting for a Level 3 survey, Tom carried out an extremely detailed inspection and took the time to clearly explain his findings. As a first-time buyer, I found this especially valuable and reassuring.
Highly recommend, thank you both!

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and honest

They proactively helped us with a concern about our house in a way which really set our minds at rest. It was so lovely to interact with a company which is genuinely being helpful, and this was a fantastic experience. Thank you!

February 19, 2026
Unprompted review
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Reply from Vanguardpropertysurveyors

Thank you Jo - appreciate you taking the time to leave us this review. We wish you all the very best and hope to work with you again in the future. Gianni and the VPS Team.

Rated 5 out of 5 stars

Clear, efficient and transparent

Dealing with Vanguard Property Surveyors was very easy and straightforward. Rosanna was really helpful from the get go, explaining the different types of surveys we could have and what each of them cost, no hidden fees. After choosing a Level 3, Tom did a very thorough job surveying the property and came back with a detailed report that covered all our areas of interest/worry and many more.
Will definitely work with them again next time we need a survey.
Thank you both!

February 2, 2026
Unprompted review
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Reply from Vanguardpropertysurveyors

Thank you for taking the time to leave us this wonderful review Pedro. It was an absolute pleasure working with you both. I am so glad we were able to help with your purchase and wish you all the very best for the future. We look forward to working with you and Toby again. All the best, Tom, Rosanna and the VPS Team.

Rated 5 out of 5 stars

I was very happy with the home survey…

I was very happy with the home survey service. The survey was carried out promptly and the report was clear, thorough, and easy to understand. It highlighted key issues without being alarmist and gave practical advice on what needed attention. The surveyor was professional and approachable, and I felt confident in the information provided. Even when I had an issue they sorted this straight away. Rosanna was amazing. Overall, an excellent service. Highly recommended.

January 31, 2026
Unprompted review
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Reply from Vanguardpropertysurveyors

Thank you for taking the time to leave us this great feedback Hannah. I am glad you were happy with our service. We really do aim to please and it makes it so worthwhile when that is noted by our wonderful clients. We wish you all the very best and hope to work with you again in the future. Guy, Rosanna and the VPS Team.

Rated 5 out of 5 stars

Highly recommended outstanding service

We were recommended to Vanguard by our daughter who raved about the quality of the report and reporting process from Gianni for a house in London they are buying. From the start to the end of the survey we requisitions her opinion has been verified with knobs on! We have enjoyed a highly professional and personable service in support of buying the house - a process that is not without it's pressures. Prompt and very thorough the report is outstandingly good.

January 27, 2026
Unprompted review
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Reply from Vanguardpropertysurveyors

What a wonderful review Chris - thank you so much! It genuinely made me smile. We absolutely love what we do and when our clients see that and comment on it - it really makes it all so worthwhile. We wish you all the best in your new home. Gianni, Rosanna and the VPS Team.

Rated 5 out of 5 stars

exceptional

love that they give you a phonecall for a summary straight after the visit. the detail and photos in the report are of excellent quality, especially of the roof!! and extremely helpful. cant believe the value for money

January 15, 2026
Unprompted review
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Reply from Vanguardpropertysurveyors

Thank you for this review - we really appreciate it. Glad you had a great experience with VPS. We wish you all the very best and hope to work with you again in the future. Rosanna and the VPS Team.

Rated 5 out of 5 stars

Quick, professional, thorough

I've used Rosanna and Tom for my homebuyer's survey twice now as my first flat purchase fell through, and both times they've been extremely communicative, thorough, and clear - the dream when you're a first time buyer! It can feel like very overwhelming when you're not used to the home buying process, but they put you totally at ease. Would highly recommend, and will likely use them again in future for any other surveys I need.

January 12, 2026
Unprompted review
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Reply from Vanguardpropertysurveyors

Thank you for taking the time to leave us this fabulous review Lizzy - we are so pleased we were able to help with this purchase. Fingers crossed it all goes according to plan. We look forward to working with you again in the future. All the very best, Tom, Rosanna and the VPS Team.

Rated 5 out of 5 stars

Vanguard were recommended to us by a…

Vanguard were recommended to us by a friend and we weren't disappointed! Communication was prompt and efficient, the survey was thorough and timely, and both Tom and Rosanna were friendly and extremely helpful. Great service all round!

December 30, 2025
Unprompted review
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Reply from Vanguardpropertysurveyors

Thank you for taking the time to leave us a review Matt - we are pleased you had a great experience with us. Thanks for sharing. We wish you all the very best with your purchase. Tom, Rosanna and the VPS Team.

Rated 5 out of 5 stars

I found Vanguard in a moment of luck…

I found Vanguard in a moment of luck when trawling through surveyors & reviews online. I needed to get survey results at fairly short notice & trust I was getting a thorough service.
They turned out to be fantastic & I would happily recommend them to anyone.
The experienced advice over phone from the admin team helped me make the right choice, they were knowledgeable and efficient. They took care of scheduling the survey, which happed very swiftly, & I immediately got a call from Tom as follow up, when he provided thorough & clear information.
The survey came through quickly & was well set out, broad in scope & gave me all the detail I needed to make my decisions. I cannot recommend this highly experienced team highly enough. They provide a professional service in a personal way. I’m sure I’ll use Vanguard many times in the future.

November 20, 2025
Unprompted review
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Reply from Vanguardpropertysurveyors

Thank you so much Liv - we truly appreciate you taking the time to share your experience with us and leave us this detailed feedback. You have been a pleasure to work with and look forward to working with you again. All the best - Tom, Rosanna and the VPS Team.

Rated 5 out of 5 stars

Both myself and my partner have been…

Both myself and my partner have been very impressed with the overall customer service and the communication from start to end. They have been helpful throughout the process and we are both grateful. We would definetely recommend them!

December 3, 2025
Unprompted review
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Reply from Vanguardpropertysurveyors

Thank you for taking the time to leave us a review Katie - we truly appreciate it. We wish you and your partner all the best with the purchase. James, Rosanna and the VPS Team.

Rated 5 out of 5 stars

Tom is so thorough

Tom is so thorough, conscientious, helpful and clear. Rosanna was so efficient and flexible with coordination and communication. Couldn't have asked for a better experience.

November 12, 2025
Unprompted review
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Reply from Vanguardpropertysurveyors

Thank you so much for taking the time to leave us a review Mary - we truly appreciate it. We wish you all the very best with your purchase. Tom, Rosanna and the VPS Team.

Rated 5 out of 5 stars

Exceptional service: professional, kind, and genuinely human

I had such an outstanding experience with Vanguard. From start to finish, Rosanna and Tom were not only incredibly professional, but also genuinely kind and thoughtful. Buying a property can feel overwhelming, but they brought such a human element to the process that I constantly felt supported and reassured.

Rosanna kept me updated throughout and was always so warm and attentive in her communication. The care she put into every interaction really stood out. After the survey, Tom took the time to call me and walk through the findings in detail, making sure I understood everything clearly. He was patient, generous with his explanations, and made the technical aspects feel accessible and manageable.

The report itself was thorough, clear, and beautifully laid out, but what I appreciated most was the feeling that they truly cared about my understanding and peace of mind. Their kindness, attention to detail, and follow-through genuinely made a stressful stage of buying a home feel simpler and lighter.

I’m extremely grateful for their work and would recommend Vanguard wholeheartedly. A truly exceptional and human experience.

November 14, 2025
Unprompted review
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Reply from Vanguardpropertysurveyors

Wow Camila - you made our day with this review! We are still smiling. Thank you for taking the time to leave such detailed feedback - it will definitely help others make the right decision when choosing which surveying company to use. We hope things run smoothly now with regards the purchase and we are here should you need further guidance. All the very best - Tom, Rosanna and the VPS Team.

Rated 5 out of 5 stars

Excellent report and excellent…

Excellent report and excellent communication.

This is my first time using Vanguard and I must say the experience has been enjoyable. Rosanna was professional, polite and helpful every step of the way. She kept me updated and answered any question I had. My post-survey call with my surveyor Tom was great, he was thorough in his explanation of his findings and used jargon free language which helped me to understand a lot more about the property I am buying. The report itself did not disappoint, it is also thorough and detailed, and the pictures are very helpful as they illustrate the findings, especially those that were not visible to me during viewings. Thanks for a great all round service.

November 10, 2025
Unprompted review
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Reply from Vanguardpropertysurveyors

Thank you so very much for this wonderful review Esther. It has been a pleasure working with you both with Morguard Building Surveyors and now with Vanguard Property Surveyors. We hope everything goes according to plan with this purchase and we wish you all the very best in your new home. Tom, Rosanna and the VPS Team.

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