Vanity Studios Reviews 2,146

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 444 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their welcoming and professional demeanor, highlighting the exceptional service provided by hair and makeup artists, as well as photographers. People consistently mention feeling comfortable and at ease during their sessions, appreciating the guidance and talent of the team in capturing beautiful and cherished memories. The overall user experience, from initial greetings to the final selection of photos, is often described as smooth, enjoyable, and well-organized, leading to high satisfaction with the product and its quality. However, some customers also noted occasional issues, such as feeling rushed due to delays, or experiencing disorganization in scheduling. A few people were dissatisfied with the quality of hair and makeup, specifically mentioning concerns about the products used, unsuitable foundation shades for diverse skin tones, or inadequate styling for certain hair types. There were also instances where customers felt pressured during the photo selection process or found the overall experience to be less inclusive than expected, particularly for specialized shoots like cosplay.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers praise the friendly... See more

Service

Reviewers mention positive feedback about service, with many customers enjoying the hair, makeup, and nail... See more

Product

Clients share positive opinions on the product, with many reviewers impressed by the quality of the photos... See more

Quality

Consumers generally express satisfaction with the quality of the service and final products. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We attended Vanity Studio to celebrate our sisters 60th birthday. We were greeted warmly and immediately offered a beverage and after our trying journey that was greatly appreciated. It was a lovely,... See more

Company replied

Rated 5 out of 5 stars

great experience from start to finish. Everyone was very welcoming , really enjoyed the space and every step of make-up, hair and nails. Danny was my photographer for the day and his photos were truly... See more

Company replied

Rated 5 out of 5 stars

Had a fabulous day at Vanity Studios. Everything ran smoothly and on time. Hair and make-up was perfect. The whole family had great fun posing. Ben our photographer was patient and capture some lovely... See more

Company replied

Rated 5 out of 5 stars

The staff was incredibly lovely, everyone was so welcoming and the entire process was very enjoyable, engaging and me and my partner felt so comfortable! We had a package deal where drinks, snacks, ha... See more

Company replied


Company details

  1. Media & Publishing

Written by the company

Professional photoshoots in London. We shoot family photography, fashion photoshoots, model portfolios, boudoir photoshoots and corporate headshots.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience, highly recommended

We had such an amazing experience at Vanity Studios for our couple photoshoot. Chev was incredibly helpful when it came to choosing our images — patient, friendly, and really made the process easy and enjoyable. They helped us narrow down our favorites without feeling rushed and gave great advice.

Brenardo, our photographer, did an absolutely amazing job. He captured everything exactly how we wanted and was so open to our ideas, while also adding his own creative touch to bring everything together perfectly. He made us feel comfortable, guided us well during the shoot, and truly understood the vision we had.

The whole experience felt professional yet relaxed, and the final photos turned out beautiful. Highly recommend Vanity Studios, Chev, and Brenardo to anyone looking for a great photoshoot experience!

January 4, 2026
Unprompted review
Rated 5 out of 5 stars

A sisters photoshoot. What a great day!

What a great day, the venue is lovely, warm and stylish. We felt welcomed straight away and comfortable. This was our first photoshoot so had no idea what to expect. The makeup team instantly made us feel like superstars! Big thanks to Nancy and the team for making us look so pretty! And our photographer Bernardo was absolutely amazing and instantly settled our nerves. He knew exactly what we needed and made us feel really comfortable and relaxed. We felt so glamorous and beautiful. We didn’t feel rushed or pressured, instead we had fun, laughed and enjoyed our session. Lovely Stephan guided us through the pictures at the end and helped us choose the best pics for us to take home, thanks for being so warming and hilarious! We had a blast!

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

High pressure sales and on the spot finance arranged by them left me with a non cancelable unregulated loan

I’m sharing my experience so others can make an informed decision.
My next step is to contact Citizens advice Bureau and have my complaint escalated to Trading Standards. If enough of us do this, some action might be taken so that others don't have to walk out with on the spot finance they don't want and/or can't afford.
I bought the voucher in the Milton Keynes shopping centre. The lady stopped me and my daughter and was pushy and determined to not let us leave until we bought the voucher. I finally agreed after negotiating what I thought was a better price. Only after I paid for the voucher, she told me that I also have to pay £75 per person deposit when I book the appointment. I didn't understand why, but by that point I was already committed and didn't want to lose the voucher money I had already paid.
The photoshoot itself was enjoyable, and the photographer was friendly. However, my concern relates to the viewing and sales process that followed.
During the viewing session, everything moved very quickly. I was given a lot of information in a short space of time and felt emotionally pressured to buy a very pricey package. The lady, Chevaugn, was very skilled at using my daughter's excitement to pressure me, she was saying things like 'this is a good one, you must buy this one' and when I reluctantly agreed to their cheapest package of £650 !!! , she sprung into action and made sure everything was finalised in minutes before I had a chance to change my mind.
I was verbally directed step by step to open emails, click links, sign documents and confirm receipt of digital images. I received 6 emails in less than 10 mins , some with documents that I had no chance of reading. I did not feel I was given sufficient time or space to properly read and understand what I was signing, nor were the implications of confirming receipt, non-cancellation, or the finance arrangement clearly explained to me in a way that allowed me to make a fully informed decision. I had no idea I entered into an unregulated, non cancelable loan!!!
Only after leaving the studio and reviewing the documents, did I fully understand the terms I had agreed to. By that point, I was told that no changes or discussion were possible.
While the photos are nice, I personally found the sales process overwhelming and pressurised, and after looking into it more, it is all legal, but that doesn't make it ethical and the imbalance of information and power is extremely evident.

December 27, 2025
Unprompted review
Vanity Studios logo

Reply from Vanity Studios

Hi Alina,

We’re sorry that you felt uncomfortable during parts of your viewing and purchasing appointment. As you know, your concerns were formally raised with us and were reviewed in detail by management alongside the signed documentation, consent trail, and delivery records.

The photoshoot was completed, your selected digital images were supplied, and the agreement was confirmed on the day. We understand that viewing sessions can feel fast-paced, but we are satisfied that our procedures were followed and that the documentation was signed and issued in accordance with our standard process.

We appreciate you sharing your perspective.

— Vanity Studios

Rated 5 out of 5 stars

A fabulous, fun afternoon!

A fabulous, fun afternoon! Staff were lovely as well as professional, the atmosphere was relaxed and the hair and make up made all the difference to the photos!

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely pictures, was so hard to choose our favourites!

I was so nervous when I bought a voucher for this at Musical Con as there are so many scare stories of hard selling and not being allowed to go without buying lots but we genuinely had a great time. Yes, it's not cheap if you want more pictures but equally if you want to just walk away with your included single picture having had your hair/nails/make up done no one is stopping you doing that.

Our photographer was Danny and he was lovely, really knew how to get good shots. I don't recall the names of the people doing our hair and make up but they were also great (I'm wary of having my make up done by other people but they listened to my concerns and I didn't look over made-up).

For anyone going, be prepared to spend out on a package as you will get good pictures, our viewing session was over 40 good pictures (2 of us individually), we just went through them all several times and compared/rejected a couple each time until we came to our final choice that fitted the package we chose to buy. The person selling the package/showing the pictures outlined the number of images at each price point and we got down to the number I agreed, I didn't feel pressured to go up to the next price band. Before we left he checked that the link worked for the download (you are sent this as a We Transfer file by email, you get 12 months to download them)

The studio was very busy when we went (just after schools had broken up) but our make up started close to our allotted time and we were out in plenty of time to enjoy the rest of the day.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience from start to…

Amazing experience from start to finish. My daughter loved her makeover. The photographs taken by Bernardo were amazing and the photo selection process was very simple and helpful. Only regret was wish we could of afforded to buy more of the pictures. Would definately recommend!

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

What a fabulous experience

What a fabulous experience! A birthday treat for my daughter turned into a fabulous mother & daughter day. We wasn’t sure what to expect, not having done anything like this before but we had the best day. We were well looked after, the whole team were so friendly and really put us at ease. We also picked up some hair, makeup and posture tips. We are over the moon with the digital prints, something to treasure forever. Thank you x

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous day out

I had an excellent day out at Vanity Studios. We had an amazing photographer Matteo, who took loads of photos and was great fun to work with. The images were were perfect, if a little expensive.

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

First family shoot😇

This was our first family photoshoot, and we felt a little nervous especially my two early teens daughter. Mainly for them I have booked this session as this is the perfect way to capture these precious years.
As we entered the studio we weren’t sure how everything would work. However, it turned into one of our most beautiful memories to look back on.
The hair and makeup artist was very friendly and welcoming, providing warm hospitality and making the waiting time comfortable. Photographer Matto is truly exceptional!!very creative and great at guiding us with poses. He made everyone feel relaxed and at ease, which helped us enjoy the entire session comfortably.

Overall, The quality of service exceeded our expectations, and it was completely worth the investment. We are truly grateful for such a memorable experience.
Thanks to all the team for your great service 🙏🏼✨

December 30, 2025
Unprompted review
Rated 4 out of 5 stars

Had a great time at Vanity Studios…

Had a great time at Vanity Studios today. My family and I were all made to feel very welcome and the hair & makeup artists did an excellent job. My daughters and I were all really pleased with our looks!
Danny the photographer was brilliant, he made us feel extremely comfortable and gave us lots of guidance during the shoot. He took lots of photos and we didn't feel rushed at all.
We've come away with some great photos.
My only concern was the way the booking deposit is required even after we had purchased a voucher. This seemed unnecessary and although our package included 2 pictures it was clear that there was no intention to let us leave without purchasing more with no chance of seeing the "deposit " again. However if you go with this expectation then you will have a great time and get some special photos.

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic photo experience.

The team at Vanity Studios went out of their way to provide a great package for our family. We had a great experience in the photo shoot with Danny as our photographer and were very pleased with the photos we received. It was easy to communicate through the booking process and everything ran very smoothly.

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

An absolutely wonderful experience!

We had an absolutely wonderful experience with Vanity Studios for our family photo shoot.
From the moment we arrived, the whole team made us feel welcome and relaxed. The hair and makeup were beautifully done; professional, flattering, and exactly what we’d hoped for and really helped us feel confident in front of the camera.
Our photographer was fantastic and even helped coordinate our outfits, which made such a difference and ensured everything looked cohesive and polished.
Every member of staff was friendly, patient, and highly professional, which made the experience enjoyable for the whole family.
The shoot itself was fun and well organised, and we never felt rushed.
We’re so pleased with the experience and would highly recommend Vanity Studios to anyone looking for a special photo shoot. We have some beautiful photos to cherish forever!

December 28, 2025
Unprompted review
Rated 1 out of 5 stars

Pressured and and Uncomfortable Sales Experience

I wanted to reiterate my feelings following our phone call regarding this experience. I felt pressured into purchasing the offer at the Spirit of Christmas Fair. The sales approach came across as very pushy, and I felt cornered and trapped into buying the voucher. While you may view this as effective salesmanship, to me it felt misleading and left me feeling extremely uncomfortable.
Additionally, being asked to pay an extra deposit on top of an already purchased voucher does not make sense. In my opinion, the voucher itself should act as the deposit, with the understanding that it would be forfeited in the event of a cancellation or no-show.
Overall, this was a disappointing experience, and unfortunately, I would not recommend your services.

November 6, 2025
Unprompted review
Vanity Studios logo

Reply from Vanity Studios

Hi Karine,

We’re sorry to hear that you felt uncomfortable during your interaction with us. That’s never the intention of our team, and we certainly don’t want anyone to feel pressured or cornered.

Regarding the booking deposit, this is separate from the promotional package purchase and secures the studio time allocated for the appointment. It is refunded or credited after the session, provided the booking terms are met. We appreciate that this may not always be clear at the point of purchase, and your feedback is noted.

If you’d be open to discussing this further, we’d be happy to review your experience directly at info@vanitystudios.co.uk.

— Vanity Studios

Rated 5 out of 5 stars

wonderful and fun experience

I had one of the most wonderful and fun experience. The photoshoot was absolutely amazing with detailed guidance how to make the best of images taken. I could not be happier with my images. Such a nice memory to keep. Each member of the team were amazing in their jobs and very professional. We also had a group photos taken that were absolutely amazing. Thank you very much Vanity studios for the lovely time and experience I and my friends had at your studio.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great for family photoshoot

Very friendly staff, and lovely photos. The mini makeover for mum was really nice. Photographer was great with our one year old - he got great photos of her and us as a family

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Enjoyable , relaxing experience

Your patience even when we did not arrive on time, for our appointment was greatly 👏 appreciated.

My daughter, Precious loved the experience as it is something she had always looked forward to doing since she was a little girl.
Getting this opportunity was second to none, when she least expected. Even when unwell, Precious was able to have fun with the camera!

This is what she had to say: "The experience was very enjoyable, the people were nice, encouraging and very supportive".

Thank you all for giving us your time to have a wonderful time!

December 26, 2025
Unprompted review
Rated 5 out of 5 stars

The team were lovely

The team were lovely, very helpful and experienced in their craft, the make up, hair and photos. The end product will be on their website, so look out for the mum and daughter duo.

December 26, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely studio

Lovely studio. Recommend families to come and spend their day. Chev was very helpful and accommodating.

December 24, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look