Van Monster - Dartford Reviews 73

TrustScore 5 out of 5

4.9

Oakfield Lane, Lowfield Street, DA1 2SN Dartford, GB


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Rated 5 out of 5 stars

Outstanding service! Friendly, helpful and aware of our past experiences, so Rory made the whole buying experience easy and reliable for us. Kind offer of aftercare. Would highly recommend. Offer of h... See more

Company replied

Rated 5 out of 5 stars

Glenn Fuller and the team at Dartford have been looking after my company for years, we buy vans regularly every month from him to keep our fleet up to date. He is always helpful, co-operative and wil... See more

Company replied

Rated 5 out of 5 stars

From ordering to pickup of my Mercedes-Benze LWB sprinter went smoothly. Everyone was happy to help sorting out the finance. Glen at Dartford kept updated with the progress. I was given about 3/4... See more

Company replied

Rated 5 out of 5 stars

Great efficient, friendly first class service at Van Monster Dartford. Many thanks to Rory, Glenn and Lucy. You all excellent. Great team work. Very transparent and reliable. competitive price with ex... See more

Company replied


Company details

  1. Used Truck Dealer
  2. Motor Vehicle Dealer

Information provided by various external sources

Van Monster offers a wide variety of commercial vehicles, including de-fleeted and ex-hire models. All used vans are of high quality with an outstanding aftersales service — reserve yours now!

Van Monster

Written by the company

The UK's largest choice of quality used vans
Van Monster offers a wide selection of leading makes and models of used vans including Ford, Volkswagen, Peugeot, Mercedes Benz, Vauxhall and many other leading manufacturers. With over 35 years' experience as a key van supplier, we have developed UK leading manufacturer relationships placing us in pole position to offer the best choice of vans at a range of specifications and prices to suit every need.

Contact info

  • Oakfield Lane, Lowfield Street, DA1 2SN, Dartford, United Kingdom

  • 01322 720 874

4.9

Excellent

TrustScore 5 out of 5

73 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent

Excellent, expert and straight forward service.

July 5, 2025
Unprompted review
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Reply from Van Monster - Dartford

Thank you for your kind review

Rated 5 out of 5 stars

I dealt with Lucy through the whole…

I dealt with Lucy through the whole process who was very helpful every step of the way. The van was perfectly clean when I collected it and runs like a dream.

April 18, 2025
Unprompted review
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Reply from Van Monster - Dartford

Great to hear! Thank you very much.

Rated 5 out of 5 stars

Purchased new van

Contacted the company to have a van re-located to a closer branch. This was carried out quickly to enable us to view the vehicle. On the day arrived to find the van all cleaned and in order. Very helpful and knowledgeable staff at the Dartford Branch.

May 13, 2025
Unprompted review
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Reply from Van Monster - Dartford

Thank you for your review.

Rated 5 out of 5 stars

Bought a crew van today

Bought a crew van today, from a very helpful friendly and professional lady Lucy from the dartford branch, sorry if I got your name wrong, shocking with names, early days but had a test drive with an equally friendly and professional guy, now drove van home seems like a very nice van. Good price as well. Many thanks. Paul

April 25, 2025
Unprompted review
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Reply from Van Monster - Dartford

Thankyou Paul, we will pass this along to Lucy.

Rated 5 out of 5 stars

Glen was brilliant and he gave us …

Glen was brilliant and he gave us excellent customer service
Well done 👏

February 10, 2025
Unprompted review
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Reply from Van Monster - Dartford

Thank you for taking the time to recognise Glen. It is greatly appreciated.

Rated 5 out of 5 stars

Gravesham BC / Van Monster Dartford

Trying to source multiple vehicles of varying specification is time consuming and has inherent risk when buying from multiple and unknown suppliers.... We have purchased quality vehicles from Van Monster previously and always via Glenn Fuller, Dartford branch manager.
I set Glenn the task of finding 3x panel vans and 2x tippers of particular spec, within hours Glenn presented me with a few options to consider, we placed an order the following day for the vehicles Glenn had recommended.
In little over two weeks, the 5x vehicles have seamlessly joined our fleet proving the service provided by Van Monster is second to none, The service provided by Glenn Fuller @ Dartford branch second to none. Validating my choice of first phone call when needing a van!

January 31, 2025
Unprompted review
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Reply from Van Monster - Dartford

Thank you for this fantastic feedback. It is greatly appreciated. Well done Glenn.

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful, professional and friendly.
Highly recommend.

September 26, 2024
Unprompted review
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Reply from Van Monster - Dartford

Thank for your review, we appreciate you taking the time to give us feedback.

Rated 5 out of 5 stars

I bought a ford transit van from van…

I bought a ford transit van from van monster , the vehicle was in very good condition and my journey with them was super smooth and I would like to thank Lucy , for all her admin support and quick response.i would like to thank Ben for all his help and support from viewing the van till collecting it he really made my journey very worthwhile,

I have to say the team was so professional in their work and and I really appreciate the support and assistance as they went out of the box to get my van delivered the same day as I had travelled 3hrs to reach their office and it was already post working hours .

special thanks to Glenn and his boss for making my life easier during the funds transfer process it really made me more confident to do more business with van monster sooner . I have not seen such things with any other dealers to go extra mile to satisfy the customers .

Once again I thank the van monster team Dartford.

October 24, 2024
Unprompted review
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Reply from Van Monster - Dartford

Thank you very much, we will let Glenn and the team know how happy you are with your purchase.

Rated 5 out of 5 stars

Fantastic Experience with Lucy Chambers…

Fantastic Experience with Lucy Chambers at Van Monster "I had an amazing experience at Van Monster, thanks to Lucy Chambers. From the moment I contacted van monster , Lucy made the entire process seamless and stress-free. She was incredibly knowledgeable, answered all my questions, and helped me find exactly what I was looking for. Her professionalism and attention to detail were impressive, and I felt confident in my purchase every step of the way. Lucy truly went above and beyond to ensure I was satisfied. I would highly recommend working with her to anyone looking for a vehicle at Van Monster. Thanks again, Lucy!" — James Grant

September 30, 2024
Unprompted review
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Reply from Van Monster - Dartford

Great to hear Lucy looked after you so well. Thank you for the review.

Rated 5 out of 5 stars

Quality vans - recommended.

Glen and the team at Van Monster Dartford properly looked after me. Great deal, great van. I would highly recommened anyone looking for a used van to come to these guys, real professional outfit, not like some of these other use van dealers out there. This is my fourth van from Glen and will always come back.

July 11, 2024
Unprompted review
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Reply from Van Monster - Dartford

Great feedback. Thanks for the repeat business.

Rated 5 out of 5 stars

Van Monster (Dartford) a BIG YES!

The staff at Van Monster (Ben/Glenn) are always polite, helpful and go the extra mile to make sure you find the van that you need. They never put you under any pressure and show great patience and product knowledge when assisting the customer. They feel more like friends than sales staff and i am now on my 3rd van with them!

July 1, 2024
Unprompted review
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Reply from Van Monster - Dartford

Thank you for your repeat business. See you soon.

Rated 5 out of 5 stars

Right van man

Needed a van and was really worried about getting stitched up. Ben was lovely, great customer service and eased my worries. All the paperwork was made easy. Drove away with exactly the right van for me. The van itself was immaculate and is a pleasure to drive.

July 3, 2024
Unprompted review
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Reply from Van Monster - Dartford

Great review. Thanks.

Rated 4 out of 5 stars

Great experience

Great experience, friendly staff, good product

July 5, 2024
Unprompted review
Van Monster - Dartford logo

Reply from Van Monster - Dartford

Thank you.

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