Adam holbey put me complete ease never bought a van online before and was really nervous. He has went over and above the call of duty sent me tins of videos of exterior and interior of van helped with... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Traded in my old Wildtrak and purchased a replacement with Ryan Wheatcroft handling the sale. I have bought from Van National previously and wish that Sales Staff, as competent as they are, had more a... See more
Company replied
Van National have been slick and efficient from start to finish. The Sales Rep Ryan W was really friendly, had excellent knowledge of the vans without being pushy. He answered all my questions wi... See more
Company replied
I recently purchased my latest addition to the fleet. Ryan was extremely helpful from the outset. Really helpful, knowledgeable and accommodating, without being pushy. I found this a breath of fresh a... See more
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Company details
Written by the company
Quality VAN Retailer of STOKE-ON-TRENT We have a fantastic range of previously loved vans for sale at fantastic discounted prices. With over 30 years motor trade experience, we provide a professional and relaxed buying experience, understanding that time is money. All vehicles are ready to drive away the same day, having been thoroughly checked over, serviced and MOT'd where required and all HPI clear. Competitive finance packages are available as well as ZERO deposit finance, VAN NOW VAT LATER finance and also extended warranties. We can offer national delivery and all vans are available to purchase over the phone, so no visiting the dealership or travelling is required, saving you time and money.
Contact info
CLARENCE HOUSE, ST31AZ, STOKE-ON-TRENT, United Kingdom
- 01782 680099
- sales@vannational.com
- vannational.com
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Great service
Came to look at getting a new van today and ended up leaving with one. Lots of vans to look around at and they’re all in great condition.
Brilliant service from Tom, was really helpful to deal with and looked something up for us to do with the warranty. Would recommend here to anyone looking for a new van.
March 25, 2026
Unprompted review
Reply from Van National
Great to hear, thanks so much for a lovely review and thanks for choosing Van National
Lewis was helpful and easy to befall…
Lewis was helpful and easy to befall with.
March 25, 2026
Unprompted review
Reply from Van National
Thank you for leaving us a great review - Van National
Reply from Van National
Thanks Ruben for a great review - Van National
Guys were helpful from the start
Guys were helpful from the start,
Very informative, adding all relevant info about van
March 25, 2026
Unprompted review
Reply from Van National
Thank you for a great review and for choosing Van National
Honest and friendly transaction
Honest and friendly conversation, particularly around my part ex vehicle. Very communicative and efficient. Happy to recommend and will definitely consider using them again for our next purchase.
March 24, 2026
Unprompted review
Reply from Van National
Great to hear, thanks for a lovely review - Van National
Thanks to Connor Charles and the team @…
Thanks to Connor Charles and the team @ Van national.
Connor was very helpful, professional in assisting me when buying my van.
On the day of my rest driving the van I noticed a small electrical fault. The fault was repaired prior to me picking up my van.
I would have no hesitation in recommending this company and team to any of my friends.
March 21, 2026
Unprompted review
Reply from Van National
Great to hear, thank you for leaving us a review., enjoy your vehicle here should you require anything further - Van National
Good service and very quick work…
Good service and very quick work Thankyou so much
March 23, 2026
Unprompted review
Reply from Van National
Great to hear thank you for your feedback - Van National
Really good and friendly staff
Really good and friendly staff. Especially Adam haha it was really lovely working with him to find the right van.
March 23, 2026
Unprompted review
Reply from Van National
Thanks Owen lovely to hear you had such a great experience purchasing your vehicle - Van National
This is an update to a previous review covering after care
This is an update to a previous review covering our purchase of a van from Van National.
Having bought the vehicle we very quickly had some fault warnings and a couple of other issues crop up.
This wasn’t ideal but what is worthy of comment was the standard of service we received in putting the problems right.
After being allowed to get a local garage to assess the faults the van was taken back by Van National for all the necessary work to be completed without charge. A loan vehicle was provided along with regular updates.
The whole process was managed by Danielle in their after sales department who really tried hard to make everything right. Her customer service work was excellent.
I wouldn’t hesitate to go back to this company in the future if this was an example of the standard of care they provide when things do go a bit wrong.
March 19, 2026
Unprompted review
Reply from Van National
WOW!! How kind of you to take the time to leave us this great review, it has been passed on to Danielle its not often aftersales get so appreciated, she is an absolute star, and she says " Hi John thanks so much" hope we see you again in the future ! well maybe not too soon, any problems she's always at the end of the phone - Van National
Very efficient and informative
Very efficient, transparent and informative all the way through the process.
Sending videos an images throughout the whole process with personalised recordings.
More than happy to suggest/propose these guys to anyone and will use again. Tom H was excellent and personable
Thanks guys
March 20, 2026
Unprompted review
Reply from Van National
Great news! thanks John for your feedback will be sure to pass it on to Tom - Van National
Dealt with toby
Dealt with toby, was great service from start to finish.
March 20, 2026
Unprompted review
Reply from Van National
We're delighted to hear Toby provided a great service. We’ll be sure to pass on your feedback. Van National
Dealt with Toby from Van national
Dealt with Toby from Van national
Good experience overall and smooth transition from buying and picking up the van
March 19, 2026
Unprompted review
Reply from Van National
We're delighted to hear Toby provided a great service. We’ll be sure to pass on your feedback. Van National
Reply from Van National
Thanks Kevin for your feedback - Van National
Reliable and great service
After having a couple of bad experiences with van sales, purchasing a van from the van national felt like a breath of fresh air. I rang up on the Monday and the van was delivered on the Friday.
I was given a detailed video showing me around the van before purchasing and the van was delivered when they said it would be.
I will definitely be using them again in the future.
March 13, 2026
Unprompted review
Reply from Van National
Great to hear you were so satisfied with our service, pleasure doing business with you - see you again - Van National
Purchased a new VW Crafter from Van…
Purchased a new VW Crafter from Van National and had a great experience from start to finish. Ryan was friendly and great to deal with all the way through. Van was in good condition as described would recommend to anybody.
March 16, 2026
Unprompted review
Reply from Van National
We're delighted to hear Ryan provided an amazing and helpful service. We’ll be sure to pass on your feedback. Van National
I buy vans for our engineers to use and…
I buy vans for our engineers to use and always look for nearly new quality vans, I have travelled to Birmingham & other parts of the country trying to find the right van for us then discovered Van National on line who was local to us. I found the exact Transit Custom limited we were looking with very very low millage and I contacted them and Adam gave us first class service and was by no means was pushy to get a deal.
We collected the van 2 days later fully checked & serviced as promised, their stock of vans is massive and well worth a look at and we will be back in January 2027 for another one too
Thankyou Adam for a great service.
Owen Electrical & Security Ltd
March 11, 2026
Unprompted review
Reply from Van National
Great News! Thank you for the review, so pleased you were so happy with Adam and the Service provided at Van National, see you next year - Van National
Great customer service
Great customer service, really helpful. Alex was particularly good, and very patient with my difficult father-in-law.
March 14, 2026
Unprompted review
Reply from Van National
Great to hear thank you for your kind feedback, enjoy your vehicle - Van National
Toby was fantastic
Toby was fantastic! Made it an easy process, buying a van online for the 1st time was a stressful idea. However Toby answered all my questions and put my mind at ease at each party of the process.
Would use again for sure!
March 14, 2026
Unprompted review
Reply from Van National
Thank you for your kind words! We're delighted to hear Toby provided an amazing and helpful service. We’ll be sure to pass on your feedback. Van National
Toby was very helpful in the process of…
Toby was very helpful in the process of getting our van. Super easy from start to finish
March 14, 2026
Unprompted review
Reply from Van National
Great to hear you found the process nice and easy hope we see you again when the need arises - Van National
Absolutely amazing
Absolutely amazing, clear, kept informed, service was a 10 out of 10
March 13, 2026
Unprompted review
Reply from Van National
Thank you for your kind words! We're delighted to hear you were provided an amazing and helpful service. Thanks for using Van National
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