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See what reviewers are saying

Rated 5 out of 5 stars

Great experience from Van Ninja. i Would highly recommend buying a van from Miles at the Heathrow branch. he went above and beyond to get me on the road.

Rated 5 out of 5 stars

Contacted Lara West at Vanninja , received a quick response to my query and had a further discussion with Lara. Received an e-mail with three different scenarios all very simple to understand. Made de... See more

Rated 5 out of 5 stars

I had an outstanding experience with Van Ninja. Every staff member was professional, and the whole process was simple and easy. I bought a quality Ford Transit from them in November, and it was a brea... See more

Rated 5 out of 5 stars

Shout out to Stephen who is genuine and professional and who made the van buying experience something other than the expected trudge through the mire. Fair play mate and thanks. As for the co... See more

Company replied

Company details

  1. Motor Vehicle Dealer
  2. Finance Broker
  3. Leasing Service

Information provided by various external sources

Van Ninja is dedicated to offering customers something a little different, so you’ll find our approach to vehicle leasing is a breath of fresh air. Whether you need one van or a whole fleet, we’re proud to offer you an excellent service alongside a range of hand selected commercial vehicles. We lease vans, pickups and specialist vehicles from Ford, VW, Vauxhall, Mitsubishi, Mercedes Benz and more, all at competitive prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

343 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Not all lease companies are the same!

After a nightmare experience with another van lease company, I had lost all faith in lease companies. Harryette and her colleagues have proved that not all lease companies are the same.
4 new vans in record time. Communication is open and honest from day 1. Feedback to questions, however trivial is immediate. I knew exactly where we were throughout the hold process. I certainly will be contacting Van Ninja when my next vans are due for replacement.

December 5, 2022
Unprompted review
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Reply from Van Ninja

Thanks for the review. It means a lot to us to hear from happy customers.

Rated 5 out of 5 stars

Amazing customer service

The staff is qualified to offer a very high quality of service.
Harryette Claydon offered me the most convenient offers and helped me with a lot of patience and useful advice.
Thank you very much for all your help and amazing service and support.

November 24, 2022
Unprompted review
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Reply from Van Ninja

Thank you for the review. I've passed this on to Harryette - she will be delighted with your review.

Rated 5 out of 5 stars

Go Ninja Go!!!🤘🏼😎🤘🏼

Well firstly Harryette who spoke to on the phone ws VERY helpful and with my accounts being such a mess Shara really saved the day! Thanx team Ninja... you Rock!

October 26, 2022
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Reply from Van Ninja

Harryette and Shara will both be pleased to hear of this review. Thank you!

Rated 4 out of 5 stars

Van review

Everything was good, only thing that let it down was the externals of the van weren’t clean when van was delivered.

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

A seamless experience

A seamless experience, communication excellent throughout. Thanks Ian

October 21, 2022
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Reply from Van Ninja

Thank you. We appreciate you taking the time to leave us a review.

Rated 5 out of 5 stars

Van purchase for new Business

During my Van purchase I received excellent customer service from sales exec Stephen Graham.
I needed a Van for my new buisness,and he gave me some great advice and guidance for which I was very grateful.

September 26, 2022
Unprompted review
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Reply from Van Ninja

Thanks for the review. We're glad to hear you were happy with our service (and with the van!)

Rated 5 out of 5 stars

Fast order execution

Fast order execution. Good communication

September 22, 2022
Unprompted review
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Reply from Van Ninja

Happy to help! Thanks for the review.

Rated 1 out of 5 stars

Great headline vauxall van at £155

Great headline vauxall van at £155 . Monthly.. except my quote was £2000 upfront and £363 monthly. Clearly very selective with offers. Pointless..
Update from firm tells us the deal offered to me was not the same. I think that's the point, £6400 in year one of five years, a serious offer? No way..!

September 12, 2022
Unprompted review
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Reply from Van Ninja

Hi Tom,

We are sorry you feel that you had a negative experience with Van Ninja. We understand your concerns. Our customers are important to us, and we are keen to resolve any misunderstandings that may occur.
The prices listed on our website are based on a specific set of terms. We have identified your quote in our records, and the quote you were offered was based on a different profile which resulted in a higher monthly payment than the price on the website.
We regularly check our website to ensure all our listed prices are achievable.
Sorry we could not help you in this instance.

Mark
Van Ninja Customer Support

Rated 5 out of 5 stars

Best commercial vanseller

Best commercial vanseller. Highly recommend got my van within 2 weeks of discovering. Special thanks to Akshay Puri my sales agent, thriving to finish everything.

July 31, 2022
Unprompted review
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Reply from Van Ninja

Glad we could help! Thank you for leaving a review.

Rated 5 out of 5 stars

5stars

5stars. I bought a van from this place and it was in perfect condition. The sals person Akshay was amazing he has answered every question I had.

September 9, 2022
Unprompted review
Van Ninja logo

Reply from Van Ninja

We're glad you're happy with the van! Thank you for the review.

Rated 5 out of 5 stars

Fantastic

Absolutely fantastic from start to finish.. Harriet was super and knowledgeable about the product . would recommend this company

September 8, 2022
Van Ninja logo

Reply from Van Ninja

Thanks for the review. We're glad you are happy with our service.

Rated 5 out of 5 stars

Excellent Service,

Excellent Service,
Would highly recommend the staff from the first phone call to the delivery of our van have been brilliant.
We enquired about a new van and within 2 weeks it arrived this was a van from stock so assume sometimes delivery may be longer but definitely worth speaking with this company 5 stars from
East Anglia Competitions LTD

August 17, 2022
Unprompted review
Van Ninja logo

Reply from Van Ninja

Great to hear that you are happy with our service. Thanks for the review, and we hope you like your new van!

Rated 4 out of 5 stars

We took delivery of our van last week

We took delivery of our van last week, everything went well.
Harryette Clayton was always very quick to answer any queries we had.
would recommend

August 10, 2022
Unprompted review
Van Ninja logo

Reply from Van Ninja

Thank you for leaving a review. We're glad you are happy with our service levels.

Rated 5 out of 5 stars

Van leasing

Good communication, listened to what we needed and came up with the goods in the time we wanted.

August 22, 2022
Van Ninja logo

Reply from Van Ninja

Happy to help! Thanks for the review.

Rated 5 out of 5 stars

From the start to finish this…

From the start to finish this transaction was 100%
I could not have asked for more
Fantastic service and attention
Big Thanks to Stephen Graham.

August 19, 2022
Unprompted review
Van Ninja logo

Reply from Van Ninja

Thank you for leaving a review. We're glad you liked our level of service, and we hope you're happy with your van.

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