How quickly item arrived and sending missing parts (cover caps) afterwards…superb customer service that way! Hard to get in touch over the phone…would be ideal if obvious contact number was available... See more
Company replied
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Review summary
Based on reviews, created with AI
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Based on these reviews
I wasn't sure if the system I wanted worked with my van. I filled in the form online and Chris contacted me very quickly and cleared everything up straight away. He was really good at communicating an... See more
I purchased a Van Guard roof rack for my L2H2 Citroen Relay. It was a good price and it arrived within just a few days. Great service from Van Roof Racks. The rack is excellent quality, the instruc... See more
Company replied
Good price on a great product. Arrived promptly, although the box of one item was damaged badly. Fortunately all of the components were present and customer services responded to my message regarding... See more
Company replied
Company details
Written by the company
vanroofrack.co.uk is an online e-commerce retailer of leading brands of van roof racks, ladder lifters, and pipe carriers. We also sell associated accessories to help you organise your tools and provide vehicle security.
Contact info
United Kingdom
- sales@vanroofrack.co.uk
- vanroofrack.co.uk
4.8
Excellent
478 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Great service…
Service was very good especially as the courier had broken the package and part of the order was missing. Once aware Vanroofrack speedily sent out a replacement. Not fitted yet but don’t anticipate any problem.
March 31, 2026
Very good service 👍👍👍 Fast delivery
Very good service 👍👍👍 Fast delivery. Highly
recommend!!!!
April 1, 2026
Would definitely recommend
A very easy to navigate website, great selection and pricing. Having bought an item, received both a call and an email to confirm that I had bought the correct specification, as I was ordering for a tail-gate, which I needed, but they obviously have had issues before when a barn door style van roof rack was actually required. So, easy to order and a great service all round.
February 18, 2026
Vanroofrack had the best prices around…
Vanroofrack had the best prices around especially on a combo offer.. The ordering was easy, and it was dispatched the same day and delivered within 24Hrs. Would definitely recommend and use again.
February 2, 2026
Strong, quality ladder
Strong, good quality , well made ladder. Prompt delivery . No problem s
January 12, 2026
Good communication, professional service
I wasn't sure if the system I wanted worked with my van. I filled in the form online and Chris contacted me very quickly and cleared everything up straight away. He was really good at communicating and even helped me get the right bundle for my old shape ford transit. Quick delivery and roof rack works perfectly. Would 100% recommend!
January 12, 2026
Unprompted review
Pervious version was lot better
Pervious version was lot better than this, that was more tougher and easy to install, not impressed with this one. Very good service.
December 10, 2025
Web site and product selection was…
Web site and product selection was easy, delivery was very quick and the rack was exellent. Very pleased indeed
November 24, 2025
Rhino Roof Rack Black
I’m very happy with the Rhino roof rack, the profile is neat and low key rather than bulky, and the finish black matches the vehicle nicely. It looks great, feels solid, and was very easy to install. Highly recommend !!
October 31, 2025
Reply from Vanroofrack.co.uk
That's excellent feedback! We are very pleased to hear you are so happy with the Rhino Roof Rack. We appreciate you noting the neat, low-key profile and the great-looking black finish that matches your vehicle so well. Knowing it was easy to install and feels solid is fantastic. Thank you for your strong recommendation!
Reply from Vanroofrack.co.uk
Thank you for your feedback! We're glad to hear that your order was delivered quickly.
Fast delivery for great product
October 31, 2025
Reply from Vanroofrack.co.uk
Thank you for your feedback! We're glad you experienced fast delivery and are pleased with our great product.
Roof rack review
Roof rack is great quality. It was a little tricky to fit. I'd have to question their estimated assembly times for 1 or 2 people. I was disappointed it wasn't delivered all at the same time.
October 25, 2025
Reply from Vanroofrack.co.uk
Thank you for your feedback. We are pleased to hear that the roof rack quality is great.
We sincerely apologize for the inconvenience caused by the split delivery and the difficulty you experienced with the assembly time; we understand this can be frustrating on site. We use our assembly time estimates as general guidance, but we appreciate your input and will review our estimates to ensure they are as accurate as possible for our customers.
We are committed to delivering orders complete, and we regret the parts arrived separately. If you have any further questions about the fitting process, please do not hesitate to contact our technical support team directly.
always a great experience with this…
always a great experience with this company ,good price ,quick dispatch
October 26, 2025
Reply from Vanroofrack.co.uk
That is wonderful to hear! We are delighted that you always have a great experience with us, and we appreciate your feedback on our good prices and quick dispatch. Thank you for your continued business.
Reply from Vanroofrack.co.uk
Thank you for your feedback! We are pleased to hear you are satisfied with the quality of the product and found the fitting instructions clear.
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