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Vape Connect Reviews 3,396

•
TrustScore 4.5 out of 5

4.7

Electronic Cigarette Store
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Review summary

Created with AI, based on recent reviews

Evaluating 2,126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quick and efficient delivery, often arriving the next day. Many appreciate the competitive pricing, good deals, and the wide variety of products and flavors available. The ordering process is frequently described as easy, and the overall experience is seen as positive, with many intending to continue purchasing from this company. However, some customers experienced issues such as faulty products in previous orders or packages arriving squashed with damaged contents. A few people also reported that their orders were a day later than expected, and there were instances where an item arrived looking like it had been ripped open, with no response from the company regarding its usability. There were also mentions of being charged for delivery despite the website indicating free delivery for orders over a certain amount.

What people talk about most

Delivery service

People report positive experiences with delivery service. Customers consistently praise the incredibly fast... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the first-class, quick, and... See more

Product

Clients share positive opinions on product quality and variety. Many reviewers are satisfied with the... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of the ordering... See more

Price

Users describe positive interactions with price, consistently highlighting great prices, competitive pricing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

one of the best experiences ive had from a online vape store. ive been buying vapes for 8yrs and this was the best. next day everytime ive purchased. cheap and reliable. I would recommend Al fakher 30... See more

Rated 5 out of 5 stars

As always, quick and efficient service,there has been a couple of orders that were a day later than expected but happy with everything. I buy IVG pro and Smart Max and it is ashamed that menthol are r... See more

Rated 5 out of 5 stars

Second order (husband ordered first one on my behalf) both came next day undamaged and correct. Website easy to use and better prices than shops.

Company replied

Rated 5 out of 5 stars

One of the best if not the best online companies I've used and will continue to use for as long as they keep this first class service. Order one day and it's there the next. Can't fault them. The cour... See more

Company details

  1. Electronic Cigarette Store
  2. Tobacco Shop
  3. Vaporizer Store

Written by the company

Welcome to Vape Connect, your ultimate destination for all your vaping needs in Preston, Lancashire. Since our establishment in 2019, we have proudly served the vaping community with our exceptional products and outstanding customer service. As the most popular and friendly vape shop in Preston we strive to create an inviting and inclusive environment for vapers of all levels of experience.

Lowest Price Vapes!

Written by the company

Free Next Day Delivery!
Get the best Vape deals on the internet! We stock all the latest and most popular brands from IVG 2400 to Hayati Twist.
Lowest Prices Guranteed!
ANY 3 LEGAL BIG PUFFS FOR £22 --- ANY 10 Salts for £18.99

Contact info

IVG 2400 ANY 3 for £22

Get the best IVG 2400 Deals! All 67 Flavours in stock!

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Quick fast and easy to order and got…

Quick fast and easy to order and got all the flavours

May 5, 2026
Vape Connect logo

Reply from Vape Connect

Hi Barry,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Next day delivery great and all in good…

Next day delivery great and all in good order
And the price

May 4, 2026
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Reply from Vape Connect

Hi John,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Excellent Service

Ordered in the late afternoon, delivered next day. Excellent service and good prices. Thank you.

May 4, 2026
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Reply from Vape Connect

Hi Richard,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Great

Good quality

April 28, 2026
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Reply from Vape Connect

Hi Igor,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Great vape to use value for money

Easy to order vapes arrived in couple days great value for great vape experience

May 4, 2026
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Reply from Vape Connect

Hi Marlene,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Excellent service

Excellent service

April 4, 2026
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Reply from Vape Connect

Hi Daniel,

Thanks for your review. We are thrilled to hear that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

great prices and fast delivery

April 29, 2026
Vape Connect logo

Reply from Vape Connect

Hi,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

I have been using Vape Connect for…

I have been using Vape Connect for several months now. Excellent service, the Hayati pro max refills are at a good price in comparison to other outlets. Option of discounts depending on how many are purchased. Added bonus is the reward scheme.On one occasion I received a free bag of sweets with my order, which was a lovely gesture.Thank you for an amazing service.

May 4, 2026
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Reply from Vape Connect

Hi Deane,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 2 out of 5 stars

I have not bought anything from you

I have not bought anything from you, yet get heaps of emails. I dont even live in the UK! Someone must be ordering using my email address, its definitely not me. I have unsubscribed because I have zero interest in buying vapes, and am hoping that stops the emails arriving. Have you considered verfiying email addresses prior to people ordering? Thanks for providing your email contact details, I will be in touch if I get more spam 😆 Cheers

May 4, 2026
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Reply from Vape Connect

Hi Claire,

As checked, I can see two orders from your email and hence you would have received our promotional emails. Also, I can see you have unsubscribed and I have also removed from our mailing list. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Prasanth A

Rated 5 out of 5 stars

Superb range ,fast efficient service

Superb range ,fast efficient service
5 stars all the way

April 29, 2026
Vape Connect logo

Reply from Vape Connect

Hi,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Hayati pods

Good price, fast delivery

May 4, 2026
Vape Connect logo

Reply from Vape Connect

Hi Swean,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Great value for money and delivery is…

Great value for money and delivery is very quick.

May 4, 2026
Vape Connect logo

Reply from Vape Connect

Hi Fatimah,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Amazing quick service will def buy again

May 4, 2026
Vape Connect logo

Reply from Vape Connect

Hi Peter,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Professional service

April 29, 2026
Vape Connect logo

Reply from Vape Connect

Hi George,

Thanks for your review. We are thrilled to hear that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Arrived on time good value🙂

April 29, 2026
Vape Connect logo

Reply from Vape Connect

Hi Jen,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Quick delivery good product

Quick delivery good product

May 4, 2026
Vape Connect logo

Reply from Vape Connect

Hi,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Prompt service as promised

Prompt service as promised

April 29, 2026
Vape Connect logo

Reply from Vape Connect

Hi Doris,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Great company always quick delivery …

Great company always quick delivery use them all time

May 4, 2026
Vape Connect logo

Reply from Vape Connect

Hi Claire,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Good quality and fast delivery

Good quality and fast delivery

May 4, 2026
Vape Connect logo

Reply from Vape Connect

Hi Tania,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

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