From start to finish a great purchasing experience. Website knowledgable to help make correct choices initially then email tips after purchase…great! Kept informed what stage purchase/delivery was at... See more
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They are quick to take your money when ordering. Not possible to connect on phone number published. Emails enquiring about items under warranty go unanswered. Terrible shop and non existing customer s... See more
Top communication. Email on confirmation and despatch and a follow up. Big plus is UK stock holding NOT a UK website but then shipped from Europe with possible import tax etc Slight manufacturing d... See more
Ordered from these a couple of times, fabulous service! Had an issue where the glass mouth pieces for my vape (the one already inside and the spare) both came broken and they replaced them immediate... See more
Company details
Written by the company
Dry Herb Vaporizers & Accessories. Vape Elevate is the UK's favourite herbal vape store. UK Based. Free UK Shipping. We Hold All Of Our Stock In House With Same Day Shipping. We Only Purchase Stock Directly From The Manufacturer Or Their Appointed Agent. Give Us A Ring Or Drop Us An Email To Experience Our World Class Customer Service!
Contact info
86-90 Paul Street, EC2A 4NE, London, United Kingdom
- hello@vapeelevate.co.uk
- vapeelevate.co.uk
4.4
Excellent
683 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Unfortunately just dissappeared
Unfortunately just dissappeared, there website is offline, not sure whats happened, tried emailing customer support but haven't been to get a response.
August 18, 2024
Unprompted review
Terrible shop. Non existing customer service.
They are quick to take your money when ordering. Not possible to connect on phone number published. Emails enquiring about items under warranty go unanswered. Terrible shop and non existing customer service. I will never use them again. Save your money and go elsewhere
April 8, 2024
Unprompted review
Sketchy
Sold me a vape that took over 3x as long to heat up as it said it should. Messaged several times about getting a refund/replacement and they've ignored all my messages
March 9, 2024
Unprompted review
Good product, good service
The initial issue I had with my purchase was dealt with efficiently and the after sales service was quick and courteous. Good value, works great.
January 23, 2024
Excellent service and response which is…
Excellent service and response which is not the regular action given by companies lately
January 17, 2024
Excellent customer service,good…
Excellent customer service,good product,excellent value ,you don't need look further if you are needing a vape with a good company with great returns policy if needed ,this company will suit you .
January 4, 2024
Awesome, totally recommend!!
Ordered from these a couple of times, fabulous service! Had an issue where the glass mouth pieces for my vape (the one already inside and the spare) both came broken and they replaced them immediately free of charge and got the replacements sent to me within 2 days!
Extremely helpful and fast customer services and lovely respectful responses!
Can not be happier with the service I chose for my vape needs 💕🙏 thank you!!
December 13, 2023
BlK dry herb vaporiser.I find this…excellent
BlK dry herb vaporiser.I find this product easy to use and simple to set-up. I will recommend this product to friends.Good battery life, quick to charge, very good all-round. Tony
December 9, 2023
Good Business
Purchase wSs easy and quick item was received quickly and in good condition.
October 13, 2023
Super fast delivery excellent item
September 23, 2023
2nd vape bought from this company fast…
2nd vape bought from this company fast delivery my only problem is that it’s not holding the charge that great.
September 3, 2023
Fantastic company to buy from
Fantastic customer service, top product that works absolutely amazing, I love it! They're prices are more realistic for those individuals that have a tight budget. I have already recommended these to friends and family
August 30, 2023
Great customer service and delivery and…
Great customer service and delivery and price.. keep up the good work
September 4, 2023
A great purchasing experience!
From start to finish a great purchasing experience. Website knowledgable to help make correct choices initially then email tips after purchase…great! Kept informed what stage purchase/delivery was at and very quickly arrived. Also 10% off 1st purchase was a bonus 😀 will definitely use again. Big love to Vape Elevate 💕💜💕
September 3, 2023
very quick dispatch and delivery
August 21, 2023
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