Previously used them with no issues, last order was placed and paid for. No goods were delivered. Made 6 attempts to contact them with no reply. Website now says it is undergoing new ownership. Lu... See more
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Had a subscription for a about 7 years.Quite pricey but reliable and decent quality until it wasn’t.Last six months late subscription and then no subscription..and they keep your money,still owed £40.... See more
I've been using VGE to get bad ohmens vape juice. Always perfect with the orders and a great e liquid. However, my most recent delivery was missing 3 bottles. I emailed their customer service email... See more
Used them since they were Shoreditch, and always delivered on time. Took payment in Nov for a batch, didn't turn up - they said they had supply problems. Then they took another payment yesterday whil... See more
Purchased a vape pen end of July the…
Purchased a vape pen end of July the messaged to say out of stock, next day said they despatched it is now 15th Aug no vape pen no refund, making non stop excuses. Absolutely awful company do not buy
Great customer service
I've been using VGE to get bad ohmens vape juice. Always perfect with the orders and a great e liquid. However, my most recent delivery was missing 3 bottles.
I emailed their customer service email and the mistake was rectified straight away.
An always positive customer experience just became a brilliant customer experience.
We have been vaping for 10 years so we…
We have been vaping for 10 years so we pretty much know what we’re doing, I fancied a change of liquid so tried this company, my wife has been up all night with an allergy reaction to it her face neck and tongue are all swollen it’s the only new thing she had yesterday so we know it’s the liquid we won’t be buying again
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