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Vape Juice Depot Reviews 8,203

•
TrustScore 4.5 out of 5

4.4

Vaporizer Store
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Review summary

Created with AI, based on recent reviews

Evaluating 3,624 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery, often receiving their orders within days, and appreciate the user-friendly website design and reasonable prices. Many people highlight the high quality of the products, noting they are always as expected and often exceed expectations. Reviewers are also pleased with the wide variety of flavors and products available, often finding items they couldn't locate elsewhere. The overall ordering process is described as pleasant and efficient, with many customers receiving updates on their order status and appreciating the convenience of direct delivery. However, some customers also noted issues with shipping, including high costs, unexpected excise taxes, and the requirement for a signature upon delivery, which can be inconvenient. A few other people also felt that communication regarding order status was lacking, leading to delays or lost packages. There were also instances where customers received incorrect products or had parts of their order unfulfilled, leading to dissatisfaction with the overall experience.

What people talk about most

Delivery service

Customers are generally satisfied with the delivery service, frequently praising the super fast and quick... See more

Product

Users describe positive interactions with product, highlighting great taste, excellent quality, and fair... See more

Order

Clients share positive opinions on order, frequently highlighting fast processing and shipping, with many... See more

Price

Customers consistently note positive experiences with price, often finding products to be reasonably priced,... See more

Quality

People report positive experiences with quality, consistently praising the great taste and flavor of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The company’s website was easy to navigate and the ordering was super easy. Then came Shipping absolutely amazing I got my order within days. I believe I ordered on Tuesday and it was at my door by S... See more

Company replied

Rated 5 out of 5 stars

It says I recieved my package on shop and I havent recieved anything. The worst part is your sight guaranteed me 2 business days and that's also incorrect. Now im trying to figure out why I haven't r... See more

Company replied

Rated 5 out of 5 stars

Always a pleasant experience when ordering from vapejuicedepot! User friendly web design, amazing prices & very quick delivery! I have used them for about a year now with absolutely no complaints! Rec... See more

Rated 5 out of 5 stars

I ordered 3 vapes. 2 were ordered by mistake. I emailed the company and explained. They answered promptly and said I could mail back the unopened vapes and they would credit my account, minus a resto... See more

Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store
  3. Tobacco Shop

About Vape Juice Depot

Written by the company

Vape Juice Depot only carries superior-quality vape products, and we provide them to you at the most affordable price anywhere in the US. Each product we offer goes through rigorous quality control before landing on our shelves. We offer the largest selection of Premium Salt Nic eLiquids, Portable Pod Systems, Vaporizer Kits, Tanks & Cartridges, Coils, and much more. Competitive Low Prices and Free Domestic Shipping with no minimum purchase. Shop now and Save BIG!
FINAL SALE
FREEBASE ELIQUIDS
NICOTINE SALTS
DISPOSABLE VAPE
VAPE TANKS
NICOTINE POUCHES

Customer Loyalty Program

Written by the company

Earn Points and Save Big
Join our rewards club and get up to 8% cash back on all orders.

Our Shipping Promise

Free US Shipping

Free US Shipping on all orders above $99

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Had what I needed

Had what I needed. And always in stock. Always getting delivered in time.

June 4, 2026
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Reply from Vape Juice Depot

Ben, thank you for the five-star review!

Rated 5 out of 5 stars

Products were in stock

Products were in stock, delivery was timely, and tracking was provided so I knew when I needed to sign for the delivery. I’m not sure if I can opt out of the signature part, but I will if I can.

June 1, 2026
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Reply from Vape Juice Depot

Wayne, thank you for the five-star review!

Rated 5 out of 5 stars

Great experience

Oredering was easy and got what i was looking for. Recieved all the product in less than the five days. Will order from here again.

June 3, 2026
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Reply from Vape Juice Depot

Patrick, thank you for the five-star review and continued support!

Rated 5 out of 5 stars

no problems, speedy delivery times

my order was delivered fast and as always VJD has the vapes I like , I have ordered 8 times from VJD and haven't had any problems,, I will continue to buy from them,

June 8, 2026
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Reply from Vape Juice Depot

Chad, thank you for the positive review and continued support!

Rated 4 out of 5 stars

Pretty good overall

I couldn't give all 5 stars because I had a couple of small issue buying thru this new site, in my personal opinion. The excise taxes that was added at the end, without knowledge, kinda thru me off, but I understand most companies have to add them. Prices are very good and competitive which I love, but the shipping time frame isn't as fast as I thought, since only being a couple of states away, from my experience buying from other vape sites. This is my 2nd time ordering from this company, so im happy thus far and their customer service is on point with solving issues or refunds, awesome job! Only 1 of the vapes i ordered didn't work and they handled it very professionally plus quickly, so happy! I would recommend others to try them out if people are looking for a reliable vape company to buy from online!

June 10, 2026
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Reply from Vape Juice Depot

Sara, thank you for the positive review and continued support!

We’re thrilled to hear that our team was able to promptly resolve the issue with your defective product. We truly appreciate the opportunity to make things right and are grateful for your patience throughout the process.

Thank you for being a valued customer—we look forward to serving you again in the future!

Rated 5 out of 5 stars

How can I track my orderim happy with…

How can I track my orderim happy with the service of the company.

June 10, 2026
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Reply from Vape Juice Depot

Kenneth, thank you for the five-star review!

We truly appreciate your support. For assistance with tracking your order, please reach out to our support team at Support@VapeJuiceDepot.com!

We look forward to assisting you further!

Rated 2 out of 5 stars

Return issue

Return issue
No reply to many emails

June 10, 2026
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Reply from Vape Juice Depot

Riyad, thank you for your feedback!

According to the email thread, your inquiry was submitted on Sunday, and our team responded on the next business day, Monday, June 8, 2026. Since then, we have continued responding to all emails received.

At this stage, we recommend checking your spam or junk mail folder in case our team’s responses are being filtered there.

We look forward to assisting you further with this matter!

Rated 1 out of 5 stars

Still have not got my order

June 8, 2026
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Reply from Vape Juice Depot

Brandon, thank you for your feedback!

Our customer service team has reached out to assist you further with locating your shipped order.

We kindly ask that you check your spam or junk mail folder in case our email was filtered there.

We look forward to resolving this matter for you promptly!

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