Placed order enquired a week later where it was, was told sorry having trouble with supplier we will give you a refund. Wonder how long that will take?
Company replied
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See what reviewers are saying
Found Vape Liquid on the search for a particular brand & liquid I like and I’m so glad I found them! The delivery is always quick! Recently had an issue where I only received one liquid instead of 5,... See more
Great company to deal with. I placed my order but did not include the house number🙈. Order returned to seller and I was quite annoyed about it thinking it was their mistake 🙃. Customer service info... See more
I contacted Paul from the sales team for advice after my ‘go-to’ liquid seemed to be out of stock. He suggested a great alternative which I cannot wait to try. Speedy no-fuss delivery and extremely re... See more
Company replied
Company details
Written by the company
Vaping products specialist.
Contact info
United Kingdom
- contactus@vapeliquiduk.com
- vapeliquiduk.com
3.7
Average
48 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Absolutely avoid!!!
Ignored my emails, took a week to send, paid for 24hr tracked but was sent via 48hr tracked. Avoid!!!
And poor customer service. Telling me im banned,like I would want to order from a company like this again, no thanks
November 6, 2025
Reply from vapeliquiduk
Well Nathan, I've just checked and we have no emails from you at all. Further, we don't offer "24hr tracked", we offer "Shipping Method: 1-2 days (depends on courier)". So how about stop lying, and consider yourself banned.
Good, please don't. Goodbye.
Placed order enquired a week later…
Placed order enquired a week later where it was, was told sorry having trouble with supplier we will give you a refund. Wonder how long that will take?
October 31, 2025
Reply from vapeliquiduk
Yeah it's not good but also not our fault, so thanks for the 1* review 🤦♂️ Anyway you should have your refund by now.
Out of date product
Ordered for next day delivery and it came 3 days later and the juice was out of date . Won't be buying again
April 7, 2025
Reply from vapeliquiduk
We don't offer next day delivery but thanks for blaming a small business for the postal service's delays and trying to harm our reputation. Also we sent you a replacement plus some freebies yet you still thought a 1 star review was appropriate. Consider yourself barred from our shop.
Easy to use…
March 6, 2025
Great company to deal with
Great company to deal with. I placed my order but did not include the house number🙈. Order returned to seller and I was quite annoyed about it thinking it was their mistake 🙃. Customer service informed me about the issue and send my items again very fast, included also a juice gift which was very nice, even though it wasn't their fault.
Competitive prices as well 😉
March 4, 2025
Unprompted review
Fab company & customer service!
Found Vape Liquid on the search for a particular brand & liquid I like and I’m so glad I found them! The delivery is always quick! Recently had an issue where I only received one liquid instead of 5, emailed and received a quick response from Paul who was super helpful and sent out 5 more and on top of that some extras as a gift! Amazing customer service and would definitely recommend to other people! Thanks again!
March 3, 2025
Unprompted review
Really helpful and quick to respond to…
Really helpful and quick to respond to my question- checked stock for me and my order arrived within a few days - would recommend
February 18, 2025
Great customer service
Vape juice sent an incorrect juice flavour to me and the way in which they handled it was absolutely brilliant. Quick response to my email, no quibbles and not only sent me a replacement juice but also an extra juice too!! Great service.
I have purchased from Vape Juice for a number of months now and find they are always quick to send out the order (normally arrives within 2 days) and their recent demonstration of how well they handle problems just goes to show they are great to do business with. Thanks, Vape Juice team.
January 21, 2025
Unprompted review
Had trouble with delivery company but…
Had trouble with delivery company but was resolved in no time thanks to first class communication. Will definitely use again.
Graham
December 2, 2024
Brought 25 bottle and all are out of date
Brought 25 bottles. Only got 24 of what I ordered and 1 of a different flavour. All of which are past their expiry date.
November 28, 2024
Great service & quick delivery…
Great service & quick delivery definitely use again 👍🏻
November 29, 2024
Amazing service
Amazing service, The Order was super fast, ordered and rec the next day in the UK for a friend to bring abroad for me, It was a Great quality liquid. and great prices, I will be ordering again from this company.
September 18, 2024
Reply from vapeliquiduk
Thank you so much for your kind review, we try our best!
Reply from vapeliquiduk
Very glad to hear this, thanks so much for taking the time to review!
Excellent
Excellent, missed an email from them for a vape salt and they just refunded me. Also great vape salt flavours and cheap thanku.
August 14, 2024
Reply from vapeliquiduk
We're very glad to hear you had a good experience Pal!
The product was fine
The product was fine. The delivery took an age despite paying extra to receive it within a couple of days.
June 1, 2024
Reply from vapeliquiduk
We process and post our orders immediately, so it's not fair to give us a bad review for something that's totally out of our control. Not cool Susan.
Reply from vapeliquiduk
We're very glad to hear you're happy, thanks so much for taking the time to leave a review.
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