Vapemarkdown Reviews 169

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

VapeMarkDown has been a great place to purchase vape devices for personal use at a whole sale discount. I have been purchasing from them for several years and there orders are always correct and com... See more

Rated 5 out of 5 stars

I had a bad day and this guy Steve calls me up one day and he's literally a person and helped me out and made it right I'm a combat veteran so to see people go out of there way to help someone else re... See more

Rated 5 out of 5 stars

Cannot vouch for this company enough, it really sounds too good to be true but it’s not. They are very helpful to every individual customer and have been especially helpful to me. They send out orders... See more

Rated 5 out of 5 stars

The prices are highly competitive to many other sites. Makes for a discount when making a large order. I have experienced some issues with quality and functionality of product. It's been around <15% o... See more

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4.6

Excellent

TrustScore 4.5 out of 5

169 reviews

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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I placed my very first order on…

I placed my very first order on 7/15/21. I received it today and I will definitely be a loyal customer from here on out!! I definitely didn’t expect to receive my order so quickly! My friend ordered hers on Thursday as well and we both received them this morning! Thank you for your prompt service! It’s appreciated.

July 19, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service solve my…

Excellent customer service called me back immediately when I had a concern about my order then solved my problem right away I didn't know what to expect or whether to order from them but I was pleasantly surprised how pleasant the person was. I will continue to do business with them going forward you should do the same because their model is a customer's always right as gentlemen texting me 😊!

July 17, 2021
Unprompted review
Rated 1 out of 5 stars

I am greatly disappointed with…

I am greatly disappointed with everything this company represents. I ordered something from them and am going on two weeks of waiting. The original wait was only 1-3 business days. I cannot recommend them. Reached out to them and was asked by email to continue waiting. No professionalism. Maybe my order wasn't big enough for someone to actually look into it.

July 16, 2021
Unprompted review
Vapemarkdown logo

Reply from Vapemarkdown

Good Evening Xochitl, you placed the order on 7/5/21. We shipped your order PRIORITY MAIL with USPS on July 7th. Under Priority Mail guidelines, You should receive your order in no more than in 3 days anywhere in USA. If it takes longer, The USPS is responsible for any or all delays. Vapemarkdown has no control over USPS procedures. With that said, We called, texted and Emailed you multiple times with NO RESPONSE. Vapemarkdown was willing compensate you for your delayed order, but you refuse to answer back. You decided to leave a 1 star review on the day you received the order 7/16/21. Again, we pride ourself on providing the best service possible. This 1 star review is very unfair.

Rated 5 out of 5 stars

I love this site!

I tried other sites before i found this one and i will NEVER go anywhere else. Vape markdown is fast, affordable, friendly, professional, you name it. I love this site.

July 13, 2021
Unprompted review
Rated 5 out of 5 stars

Quick to respond and fix issue

I've ordered a few times and this last time my vapes had a change in color on the lable and the taste was funky.. I emailed vapemarkdown and he called me within minutes and offered half the total for my next order and gave me a coupon for 10% off my next order.. what a great response.. and prompt! Very kind on the phone and even said God bless.. I'm pleased

July 9, 2021
Unprompted review
Rated 5 out of 5 stars

The product I ordered was exactly as…

The product I ordered was exactly as described and shipping was super fast. I wasn’t sure about this site because of how low the prices were but it’s legit. I will be using vapermarkdown for future purchases as well as recommending to friends.

July 2, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Excellent Excellent!!!

Excellent Excellent Excellent!!!! I put in the wrong address by accident they called me to verify it. If they didn’t call me it would of went to another house. I would of lost $600. This company is has great prices best customer service. I highly recommend people to buy from them.I shopped at other websites.This company prices are the far most the cheapest and quality is good, the shipping is really fast. I would like to thank the people of this company for the outstanding work you guys do. Keep it up you gained me for ever. I am not going no where else. I am telling all my friends and family to shop here.❤️❤️❤️

June 29, 2021
Unprompted review
Rated 1 out of 5 stars

Was completely ripped off

Was completely ripped off. Bought an order of over 180 dollars and half were bad. I contacted the company immediately on the 6th of June, still to this day not 1 reply. So now I have 7 brand new vapes that don't work. Worst company I've ever dealt with completely unprofessional. If I ordered they'd send next day so they listen when they hear money. They absolutely don't care!!!

June 22, 2021
Unprompted review
Vapemarkdown logo

Reply from Vapemarkdown

We're sorry to hear about this. We tried to reach out to you, but you did not respond back. I see you ordered from us many times in the past. We strive our best to serve our Customers. Please call us back at your earliest convenience. If you have further questions or concerns feel free to reach us at info@vapemarkdown.com
or Call us At
(847) 431-1952

-Vapemarkdown.com

Rated 1 out of 5 stars

Vaparmark down is terrible

I ordered a Mother's Day gift from this site sadly the package was eother lost or stolen and we never received it. When I reported it to the company they replied with a nasty reply all but saying I was lying bc I didn't know if the package was stolen or slow soo I gave it time to show up after mother's day came n went I reached out. I was rudely told to make a police report which I did then ghosted by the company... go local it is worth paying the extra 20 bucks

June 6, 2021
Unprompted review
Vapemarkdown logo

Reply from Vapemarkdown

Good Afternoon Jenn, We called and emailed you multiple times, but you did not respond back. The package shows delivered. We are sorry, the package was stolen or misplaced. Your order is insured up to $100. We asked you to file a claim and provide us with a claim #. We are here to fix the issue, if you simply answer you phone. There is no need to leave a 1 star review. You can email us, or call us back at your earliest convenience.

(847) 431-1952
info@vapemarkdown.com

Detailed Results (USPS.COM)
Tracking Details 9405511108400904938045
Service Description: Delivered, In/At Mailbox

Rated 5 out of 5 stars

Skeptical to Amazed!

Great experience that started off a bit skeptical. I received a call from customer service asking me to verify my identity via send a picture of my ID. I decided to use a school ID to avoid potential issues, as this was my first time dealing with this company. However, I came to realize this company is all about protecting the customer and preventing fraud. Needless to say I am thankful for the extra security. The vapes came extremely fast, like faster than ANY vape company I have ever dealt with. My order was accurate and my vapes are functioning well. They just demolished the competition. I really don't even want to share how great they were because I don't want them to run out of stock because they inevitably will become extremely popular. There is no chance of me ever buying a vape locally ever again. This is my go to, moving forward. In a world full of fakes and scumbags; thanks for doing honest and effective business. You're the best!!!

May 24, 2021
Unprompted review

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