🚨 **AVOID VAPE PORT WHOLESALE
🚨 **AVOID VAPE PORT WHOLESALE – SERIOUS WARNING TO OTHER CUSTOMERS** 🚨
I am leaving this review to warn anyone considering purchasing from **Vape Port Wholesale** to think very carefully before sending them any money.
I placed an order with them today (**Order #VPW1161**) and was specifically provided with **bank transfer details on their own order confirmation page**. The page clearly instructed me to make payment by bank transfer and provided the company name, bank details and a transaction ID. I followed those instructions exactly and transferred **£47.98**.
The money has left my bank account.
I then contacted Vape Port Wholesale because my order was still showing as "pending". I was initially told that they had not received the payment. I provided them with a screenshot from **their own website/order confirmation showing the bank details I had been instructed to use**.
Instead of investigating the issue or helping me trace the payment, I was told to take it up with my bank or a payment gateway called Viva Wallet.
This is where things became extremely concerning.
I have subsequently been told that they **do not even accept bank transfers**, despite the fact that their own order confirmation explicitly gave me bank transfer instructions and bank details to make the payment.
**So where exactly was I supposed to get those bank details from?**
I have screenshots proving that the payment instructions came directly from their website/order confirmation. I followed their instructions exactly.
I have spent the day trying to contact them. Their telephone number goes **straight to voicemail**, and when I eventually managed to contact them through WhatsApp, the person responding was, in my experience, extremely rude, dismissive and completely unwilling to properly answer my questions or resolve the situation.
I have now reported the matter to my **bank's fraud team**. My bank has confirmed that I took the correct steps when making the payment and has raised concerns about the transaction.
At this point, based on my experience, **I strongly believe something is seriously wrong here**.
I have received no meaningful assistance, no proper explanation of where my money has gone, and no reassurance that my order will actually be fulfilled.
⚠️ **MY ADVICE TO ANYONE CONSIDERING USING THIS COMPANY: DO NOT SEND THEM YOUR MONEY UNTIL YOU HAVE COMPLETELY VERIFIED WHO YOU ARE DEALING WITH AND WHERE YOUR MONEY IS GOING.**
I would urge anyone else who has had a similar experience to report it to their bank and the appropriate authorities.
I have retained **screenshots of the order confirmation, payment instructions, payment evidence, WhatsApp conversations and attempted contact**.
This has been an absolutely shocking experience from start to finish.
**Vape Port Wholesale – I followed the payment instructions provided by YOUR website, the money left my account, and when I raised the issue, you refused to properly help me. You need to explain where my money has gone.**
**BUYERS BEWARE.** 🚨








