Just had an email saying "Your review of a product from vaperoyale.co.uk has been flagged" I assume this is rebranding the company name from vaperoyale to the now "Vape by the sea" same company an... See more
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Only used them once, I ordered on line, they took payment, then they rang and left answer machine message, "sorry we haven't stocked that for a while" I requested a refund , tbh I don't actually... See more
Sean Donnellan (owner) what a joke just ignores ALL emails from customers and supposedly ALL messages from his staff. Where's MY money after 4weeks knock, knock hello?! Vape Royale are nothing but th... See more
Excellent service was talked through what vapes where available and which liquid flavours there was. Easy quick collection, life saver as my vape had died. Had a new one within an hour. Had a few... See more
Company details
Written by the company
A wide selection of e-liquids from all over the world, from Dinner Lady to Cuttwood. From beginner to advanced Vaping kits and devices.
Contact info
22 ST PETERS ST, CT1 2BG, CANTERBURY, United Kingdom
- 01227 634222
- Hello@vapebythesea.co.uk
- vaperoyale.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Really helpful for someone that knows…
Really helpful for someone that knows nothing about vaping. Excellent customer service and highly recommended!
Top service always willing to help
These guys went above and beyond
I was unfortunately sent the wrong type of liquids in my order. I contacted them to tell them and to somehow get it rectified. These amazingly helpful people actually drove to my house on their way home (this was during the coronavirus lockdown) to swap the wrong liquids for the right ones. I am so grateful as I would have been unable to post these back until lockdown was completely lifted. Thank you so much guys! You really went out of your way for me and I appreciate it so much. Honestly the best vape shop and best staff ever!
Great customer feedback
Great customer feedback, great store and great products. Would recommend to any vaper old or new to the world of vaping.
good price delivered on time top…
good price delivered on time top service will definitely be ordering again
Another five star rating service
Another five star rating service. The Greedy Bear Marshmallow remains a firm favourite. Smooth and flavoursome. Customer service as ever completely brilliant. Thank you guys.
Found what I needed when all other…
Found what I needed when all other retailers had no stock. Very quick delivery, thanks! Will definitely use Vape Royale again soon :)
Great service
I paid for next day delivery for 7…
I paid for next day delivery for 7 pounds and have waited 3 working days and still it hasn’t come
Knowledgeable and Excelent Customer Service
Had an issue with a delivery, long story short they forgot to send out a couple of items that they didn’t have in stock - when contacted they were amazing, driving the products to me that evening, delivered personally with a bit extra to make up for their mistake. Great liquid, excellent customer service and very knowledgeable about their products.
Id only use vape royale
Id only use vape royale. The staff and friendly and knowledgeable and they have the best range of liquid and hardware
Great chaps at Vape Royale!
Great chaps at Vape Royale!! So helpful, have used the Canterbury shop for quite a while, and now using the delivery service. They even dropped my order to me on their way home! Thanks guys 😊
Excellent service very helpful
Excellent service
Excellent service was talked through what vapes where available and which liquid flavours there was.
Easy quick collection, life saver as my vape had died. Had a new one within an hour.
Had a few problems setting up and was guided through using Facebook and then the man at the shop looked at it himself and fixed the problem, no hassle very straight forward and helpful.
Highly recommend
Thankyou
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