Vape By The Sea Reviews 

255
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Just had an email saying "Your review of a product from vaperoyale.co.uk has been flagged" I assume this is rebranding the company name from vaperoyale to the now "Vape by the sea" same company an... See more

Rated 1 out of 5 stars

Only used them once, I ordered on line, they took payment, then they rang and left answer machine message, "sorry we haven't stocked that for a while" I requested a refund , tbh I don't actually... See more

Rated 1 out of 5 stars

Sean Donnellan (owner) what a joke just ignores ALL emails from customers and supposedly ALL messages from his staff. Where's MY money after 4weeks knock, knock hello?! Vape Royale are nothing but th... See more

Rated 5 out of 5 stars

Excellent service was talked through what vapes where available and which liquid flavours there was. Easy quick collection, life saver as my vape had died. Had a new one within an hour. Had a few... See more

Company details

  1. Food, Beverages & Tobacco

Written by the company

A wide selection of e-liquids from all over the world, from Dinner Lady to Cuttwood. From beginner to advanced Vaping kits and devices.


Contact info

2.0

Poor

TrustScore 2 out of 5

255 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.0

All reviews

(255)

1 review in the last 12 months

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Rated 5 out of 5 stars

These guys went above and beyond

I was unfortunately sent the wrong type of liquids in my order. I contacted them to tell them and to somehow get it rectified. These amazingly helpful people actually drove to my house on their way home (this was during the coronavirus lockdown) to swap the wrong liquids for the right ones. I am so grateful as I would have been unable to post these back until lockdown was completely lifted. Thank you so much guys! You really went out of your way for me and I appreciate it so much. Honestly the best vape shop and best staff ever!

May 24, 2020
Unprompted review
Rated 5 out of 5 stars

Another five star rating service

Another five star rating service. The Greedy Bear Marshmallow remains a firm favourite. Smooth and flavoursome. Customer service as ever completely brilliant. Thank you guys.

May 21, 2020
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and Excelent Customer Service

Had an issue with a delivery, long story short they forgot to send out a couple of items that they didn’t have in stock - when contacted they were amazing, driving the products to me that evening, delivered personally with a bit extra to make up for their mistake. Great liquid, excellent customer service and very knowledgeable about their products.

May 18, 2020
Unprompted review
Rated 5 out of 5 stars

Great chaps at Vape Royale!

Great chaps at Vape Royale!! So helpful, have used the Canterbury shop for quite a while, and now using the delivery service. They even dropped my order to me on their way home! Thanks guys 😊

May 12, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service was talked through what vapes where available and which liquid flavours there was.
Easy quick collection, life saver as my vape had died. Had a new one within an hour.
Had a few problems setting up and was guided through using Facebook and then the man at the shop looked at it himself and fixed the problem, no hassle very straight forward and helpful.
Highly recommend
Thankyou

May 9, 2020
Unprompted review

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