vapesourcing.uk Reviews 382

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 140 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the wide selection of items available and the competitive pricing, often finding products much cheaper than in physical stores. Reviewers frequently highlight the quick dispatch and delivery, with many receiving their orders promptly and safely packaged. The quality of the products, particularly vapes, is often praised, and some customers have had positive experiences with customer service resolving issues like faulty items. However, some reviewers were not happy with delivery times, especially when paying extra for next-day delivery that did not materialize, and reported issues with tracking information. A number of people also experienced poor customer service, describing rude responses, lack of communication, and difficulties in getting refunds or replacements for faulty products. Additionally, some customers received products with incorrect specifications, such as nicotine content, or found the quality of certain vapes to be poor and not as described.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service, with many praising fast delivery, great... See more

Product

Reviewers mention ambiguous feedback about product quality and availability. Many customers praise the... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing significant frustration over... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing significant... See more

Price

People report positive experiences with price, consistently finding products to be great value and much... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bear with me. No problem with the quality of the products, always get a response from customer services. Why not 5 ✨!!!??? Sometimes I have experience of delivery taking a little longer than I wo... See more

Rated 4 out of 5 stars

Warning do not pay extra for next day delivery. Each time I have ordered from this company I have paid an extra £5.50 for next day delivery they always sent by evri and taken over 4 days to arrive. I... See more

Rated 4 out of 5 stars

They had a massive selection of items and really well priced it would have been five star if the shipping would have been cheaper

Rated 4 out of 5 stars

It's a great product and great delivery, the flavor is nice (sweet peach) and overall great service.


Company details

  1. Electronic Cigarette Store

Written by the company

Welcome to VapeSourcing UK, your ultimate online hub for an extensive range of vaping products. At VapeSourcing UK, we are committed to providing our customers with the latest and most innovative vaping devices, e-liquids, and accessories from the world's leading brands.


Contact info

3.5

Average

TrustScore 3.5 out of 5

382 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 64% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The customer service is very good I…

The customer service is very good I asked when will my parcel arrive and they where they very quick whith replying unlinke other businesses

February 11, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.

If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team

Rated 1 out of 5 stars

2 of the vapes aren't working

2 of the vapes aren't working

February 10, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team

Rated 5 out of 5 stars

Great experience

I am always careful when using a company for the first time and reviews were mixed. but I had no issues with these. Ordered Monday and it came Saturday. Was supposed to be Friday but royal mail lol. I needed to ask a couple of questions and got satisfactory, quick responses. Will definitely use again

February 8, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.

If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team

Rated 1 out of 5 stars

Absolute garbage service

Absolute garbage service, left items from the order then when chased up about it only bothered to reply twice before going completely dark, don't waste your time with these jokers, they don't care about your business, spend your money somewhere that actually values their customers.

January 19, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team

Rated 5 out of 5 stars

Great deals on offer and fast delivery.

Great deals on offer and fast delivery.

February 5, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team

Rated 5 out of 5 stars

Vapesourcing is the best seller in UK

Vapesourcing is the best seller in UK. Always receive proper order, with amazing products, and also fast delivery, and many many promotions with multi choice of products and flavors. Thank you Vapesourcing, you're number one...

February 5, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team

Rated 5 out of 5 stars

Fair price,excellent product

Fair price,excellent product, fast delivery

January 20, 2025
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.

If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team

Rated 5 out of 5 stars

AAA**** I have been using this website…

AAA**** I have been using this website for over a year, fantastic products, speedy delivery and great products. Need I say more

January 24, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.

If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team

Rated 5 out of 5 stars

Very quick delivery highly recommend

Very quick delivery highly recommend, great communication

January 21, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.

If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team

Rated 5 out of 5 stars

Always have a fast service

Always have a fast service, on the one order I had to contact support they was quick a friendly to resolve the issue, making me a repeat customer.

January 22, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.

If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team

Rated 5 out of 5 stars

Best Vape Company By Far!

Recently Ordered And Had No Issues, Customer Service Was Spot On Gave Me Regular Updates!

January 20, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.

If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team

Rated 5 out of 5 stars

Good service

The deliverery number was given for DHL but not showing valid so I emailed the company and they quickly replied saying it was for the Royal Mail so when I checked it turns out the items had been delivered to my safe place so really can't fault the company and will definitely be using again due to the cheap prices

January 18, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team

Rated 3 out of 5 stars

Tracking is a fail….rest is ok

Good vapes & pricing, but tracking has been impossible each time. That bit is very annoying.

January 16, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you so much for taking the time to leave us a review!
We will continuously improve our service ability to provide you a better experience!
Best regards
Vapesourcing Team

Rated 1 out of 5 stars

FAKE US ZYNS! DO NOT BUY!!

Fake US Zyns, these taste nothing like the real US counterparts (I’ve been to America & tried them). The pouches are pitch white but they should have brown spots in them. Gives me awful heartburn & definitely throwing in the bin.

0/10 Vapesourcing UK

January 15, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team

Rated 5 out of 5 stars

I have been ordering my Vapes from this…

I have been ordering my Vapes from this website since last year and have never been disappointed till now

January 14, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team

Rated 5 out of 5 stars

Amazing cheap vapes!

Amazing cheap vapes!! Always arrive on time and amazing flavours. Absolutely recommend this company always.

January 11, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.

If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team

Rated 5 out of 5 stars

great prices for great products

January 12, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.

If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team

Rated 5 out of 5 stars

Fast shipping

January 11, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.

If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team

Rated 5 out of 5 stars

Good price

Great service fast delivery good price

January 10, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.

If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, vapes are very good will use from now on

December 20, 2024
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team

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