I'm not a heavy vaper so don't spend a lot but I ALWAYS go to vape superstore because their devices last and are very well priced as are their nic salts. Delivery is fantastic [next day]. Also my accr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Love this company, a lot of variations and deals for vapes and refills. I myself find this site reasonably cheap to bulk order for a few months. They deliver on time 100%. Sometimes order can turn... See more
Company replied
Always five. This is just the latest of many reviews from me for Vape Superstore and every time it has been a five. At the risk of repeating myself, they have a huge range, decent prices, generous loy... See more
Company replied
Been ordering from this site since covid i believe. Always on time if not earlier. Always a great product when arrived and most importantly some really good deals on liquids. My only minor complaint... See more
Company replied
Company details
About Vape Superstore
Written by the company
At Vape Superstore UK, we pride ourselves on offering the best vaping products in the UK. With the largest selection of e-liquids, vape kits, pods, and accessories online in the UK, we cater to both beginners and experienced vapers alike. Our extensive range includes everything from starter kits and pod systems to advanced sub-ohm devices, as well as a huge variety of premium e-liquids in every flavour profile you can imagine — from classic tobacco and menthol to sweet desserts and fruity blends.
We stock only trusted brands, so you can shop with confidence knowing you're getting high-quality, reliable products every time. Whether you’re looking to quit smoking, switch to a refillable vape, or simply discover new flavours, our expert team is here to help. We’re passionate about vaping and committed to offering outstanding customer service and product knowledge.
Enjoy fast, free next-day delivery on all orders over £20, same day dispatch 7 days a week — up to 10pm Monday to Friday and 3pm at weekends — and earn rewards with every order through our generous loyalty scheme, where you can get up to 7% cashback. Need support? Our customer service team is available 7 days a week to help you with anything you need.
With thousands of verified 5-star reviews, Vape Superstore has built a reputation for quality, service, and trust. Choose Vape Superstore — your one-stop shop for all things vape.
Vape Superstore - Leading Retailer of Vape Equipment and E-liquids
Written by the company
- We're committed to making sure our customers are satisfied and happy
- We have a strong belief that our customers are what make us; without you we wouldn't be who we are. We're customers as well and we know how we want to be served and the level of service we expect. We strive to provide the very best products available on the market and a customer service level that matches. If you're happy then so are we. We take all feedback on-board, whether that is positive or negative and we're always looking for ways to improve where required. Please share your experience with us.
The Vape Superstore Difference
You're In Store For So Much More....
Unbeatable Vape Deals - Save with multi-buy discounts, bundle deals, and exclusive promotions.
Price Match Promise - Get the best value with our Price Match Guarantee.
Loyalty Program - Earn up to 7% cashback on every order through our Rewards Club. Redeem points for discounts on future purchases.
Fast & Reliable Delivery - Free next-day delivery on orders over £20 (order by 10 PM.)
Help & Guidance - Our Help Centre has all of your questions answered.
Secure Payments - Pay safely using Visa, Mastercard, AMEX or Klarna.
Price Match Promise - Get the best value with our Price Match Guarantee.
Loyalty Program - Earn up to 7% cashback on every order through our Rewards Club. Redeem points for discounts on future purchases.
Fast & Reliable Delivery - Free next-day delivery on orders over £20 (order by 10 PM.)
Help & Guidance - Our Help Centre has all of your questions answered.
Secure Payments - Pay safely using Visa, Mastercard, AMEX or Klarna.
Contact info
Unit 2B-2C Berol House, N17 9LJ, London, United Kingdom
- +44 203 3940152
- support@vapesuperstore.co.uk
- vapesuperstore.co.uk
Join the Vape Rewards Club
4.9
Excellent
36K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vape Superstore
Hi Paul,
We hope you are well.
Thank you so much for the great review. We really do appreciate your loyal custom!
Please let us know if we can be of any assistance at all. Our team is always available to help.
Kind Regards,
Vape Superstore
Arrives on time or before you think…
Arrives on time or before you think excellent service highly recommend
July 23, 2026
Reply from Vape Superstore
Hi,
We hope you are well and thank you very much for your positive review.
Our aim is to have the best prices and service available for vaping products online. It's always great to see that we are achieving this.
We really do appreciate your positive feedback and look forward to continuing this service for you.
Kind Regards,
Vape Superstore
Reply from Vape Superstore
Hi Janet,
We hope you are well.
Thank you so much for the great review. We really do appreciate your loyal custom!
Please let us know if we can be of any assistance at all. Our team is always available to help.
Kind Regards,
Vape Superstore
Prompt delivery as in next day and good…
Prompt delivery as in next day and good communication.
July 22, 2026
Reply from Vape Superstore
Hi Catherine,
We hope you are well.
Thank you so much for the great review. We really do appreciate your loyal custom!
Please let us know if we can be of any assistance at all. Our team is always available to help.
Kind Regards,
Vape Superstore
Reply from Vape Superstore
Hi Jackie,
We hope you are well.
Thank you so much for the great review. We really do appreciate your loyal custom!
Please let us know if we can be of any assistance at all. Our team is always available to help.
Kind Regards,
Vape Superstore
Reply from Vape Superstore
Hi Neil,
We hope you are well and thank you very much for your positive review.
Our aim is to have the best prices and service available for vaping products online. It's always great to see that we are achieving this.
We really do appreciate your positive feedback and look forward to continuing this service for you.
Kind Regards,
Vape Superstore
Reply from Vape Superstore
Hi Jane,
We hope you are well.
Thank you so much for the great review. We really do appreciate your loyal custom!
Please let us know if we can be of any assistance at all. Our team is always available to help.
Kind Regards,
Vape Superstore
😀😃😄😀😃😄😀😃😄😁
July 23, 2026
Reply from Vape Superstore
Hi Ian,
We hope you are well.
Thank you so much for the great review. We really do appreciate your loyal custom!
Please let us know if we can be of any assistance at all. Our team is always available to help.
Kind Regards,
Vape Superstore
Honestly I cannot fault vape superstore…
Honestly I cannot fault vape superstore at all I’ve used you for a few years now and you always have a great selection and the absolute best part is that I order one morning and receive my goods the very next day it’s fantastic keep up the good work everyone involved.
July 27, 2026
Reply from Vape Superstore
Hi,
We hope you are well and thank you very much for your positive feedback!
Our aim is to have the best prices and service available for vaping products online. It's always great to see that we are achieving this.
Please let us know if we can be of any assistance at all. Our team is always available to help.
Kind Regards,
Vape Superstore
Vape Superstore is the very best online…
Vape Superstore is the very best online vape store. There is a brilliant choice of products to suit all tastes and amazing quick delivery every single time. Plus you also receive a free chocolate square in every parcel.
July 22, 2026
Reply from Vape Superstore
Hi Sam,
We hope you are well and thank you very much for your positive review.
Our aim is to have the best prices and service available for vaping products online. It's always great to see that we are achieving this.
We really do appreciate your positive feedback and look forward to continuing this service for you.
Kind Regards,
Vape Superstore
Reply from Vape Superstore
Hi Mariana,
We hope you are well.
Thank you so much for the great review. We really do appreciate your loyal custom!
Please let us know if we can be of any assistance at all. Our team is always available to help.
Kind Regards,
Vape Superstore
Always get very quick not bad prices
Always get very quick not bad prices
Always helpful if I have a problem
July 27, 2026
Reply from Vape Superstore
Hi Timothy,
We hope you are well and thank you very much for your positive review.
Our aim is to have the best prices and service available for vaping products online. It's always great to see that we are achieving this.
We really do appreciate your positive feedback and look forward to continuing this service for you.
Kind Regards,
Vape Superstore
Reply from Vape Superstore
Hi Miss Allen,
We hope you are well.
Thank you so much for the great review. We really do appreciate your loyal custom!
Please let us know if we can be of any assistance at all. Our team is always available to help.
Kind Regards,
Vape Superstore
Great service
July 22, 2026
Reply from Vape Superstore
Hi Julie,
We hope you are well.
Thank you so much for the great review. We really do appreciate your loyal custom!
Please let us know if we can be of any assistance at all. Our team is always available to help.
Kind Regards,
Vape Superstore
Next day free delivery is marvellous
July 25, 2026
Reply from Vape Superstore
Hi Nick,
We hope you are well.
Thank you so much for the great review. We really do appreciate your loyal custom!
Please let us know if we can be of any assistance at all. Our team is always available to help.
Kind Regards,
Vape Superstore
Ordering v Delivery
Placed an order late on Saturday and received on Monday, fantastic service
July 26, 2026
Reply from Vape Superstore
Hi Maureen,
We hope you are well and thank you very much for your positive review.
Our aim is to have the best prices and service available for vaping products online. It's always great to see that we are achieving this.
We really do appreciate your positive feedback and look forward to continuing this service for you.
Kind Regards,
Vape Superstore
Very easy website to find what I…
Very easy website to find what I needed..great choice of vapes and flavours...
July 27, 2026
Reply from Vape Superstore
Hi James,
We hope you are well.
Thank you so much for the great review. We really do appreciate your loyal custom!
Please let us know if we can be of any assistance at all. Our team is always available to help.
Kind Regards,
Vape Superstore
Always five
Always five. This is just the latest of many reviews from me for Vape Superstore and every time it has been a five. At the risk of repeating myself, they have a huge range, decent prices, generous loyalty programme and super-speedy delivery. Wouldn't buy vape stuff anywhere else
July 22, 2026
Reply from Vape Superstore
Hi Nathan,
We hope you are well.
Thank you so much for the great review. We really do appreciate your loyal custom and it’s great to see that you are taking advantage of our Rewards Club!
Please let us know if we can be of any assistance at all. Our team is always available to help.
Kind Regards,
Vape Superstore
V goooooooood
July 22, 2026
Reply from Vape Superstore
Hi Nabila,
We hope you are well.
Thank you so much for the great review. We really do appreciate your loyal custom!
Please let us know if we can be of any assistance at all. Our team is always available to help.
Kind Regards,
Vape Superstore
Reply from Vape Superstore
Hi Mr Thomlinson,
We hope you are well and thank you very much for your positive feedback!
Our aim is to have the best prices and service available for vaping products online. It's always great to see that we are achieving this.
Please let us know if we can be of any assistance at all. Our team is always available to help.
Kind Regards,
Vape Superstore
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.