VAPEVO logo
Visit website

VAPEVO Reviews 1,187

•
TrustScore 4.5 out of 5

4.7

Electronic Cigarette Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent prices, often noting them as the lowest available and highlighting the significant savings. Many consumers appreciate the wide selection of products and the high quality of the items received. The ordering process is consistently described as hassle-free, and the delivery service is frequently commended for its speed and efficiency, even for international shipments. However, some customers also noted occasional issues with their orders, such as receiving an incorrect or missing item, or experiencing longer than expected delivery times. A few people mentioned problems with expired products or damaged items upon arrival.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising fast shipping and... See more

Product

People report positive experiences with product, often highlighting the good quality and wide selection... See more

Price

Reviewers consistently express satisfaction with the pricing. Many customers highlight the fantastic and... See more

Order

Clients share positive opinions on order. Many customers express satisfaction with the ordering process,... See more

Quality

Consumers find quality to be positive. Many reviewers praise the high quality of products, including... See more

Based on these reviews

Rated 5 out of 5 stars

As I had encountered several unreliable shops selling e-cigarettes, I did some research. I asked my vaping friends about a good and honest company. There were many positive reviews about the VAPE... See more

Rated 5 out of 5 stars

The delivery time was expectable to Sweden, so within an acceptable range. All was good packaged. But remarkable was that there was one wrong item in the package. I just have send the support a messag... See more

Rated 5 out of 5 stars

I have been using VAPEVO’s services for some time now and I am really satisfied. Customer support is fast and professional, and my orders are always processed without any issues. Packages arrive well-... See more

Rated 5 out of 5 stars

Vapevo is my favorite store and I already ordered several times. Last time was a very big order and the order was processed very fast. Also very cool: If you order more, you are getting discounts and... See more

Company details

  1. Electronic Cigarette Store
  2. Electronic Spare Parts and Components Store
  3. Electronics Store

Written by the company

VAPEVO est le meilleur site e-commerce spécialisé dans la cigarette électronique (dont pod jetable) et e-liquide au meilleur prix en France et dans le monde entier. Notre mission est simple, assurer que tous les amateurs ou passionnés de la vape puissent vaper avec le plus de facilité et le moindre de coût. C'est pourquoi nous proposons la livraison gratuite sans minimum d'achat en France métropolitaine. Les clients sont récompensé à chaque fois qu'ils dépensent 1€ sur notre site grâce à notre programme de fidélité. Les cadeaux et remises sont offerts à chacune de vos commandes. En voie de devenir le nouveau favoris des vapoteurs, acheter votre cigarette électronique, pod jetable et e-liquide pas cher chez VAPEVO dès maintenant.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 81% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great product selection & fast shipping

I've been a customer for a while, and the product selection is absolutely unmatched, no other shop even comes close. I did run into a small issue when my country was no longer listed for shipping, but after reaching out to their support team, they quickly resolved it.

February 4, 2025
Unprompted review
Rated 2 out of 5 stars

Complaint impossible

On 19th October I ordered a battery carrier, which was defective shortly afterwards. On 27th November I complained about the item and sent a video of the defect to Vapevo, but unfortunately I didn't receive a response.
On 18th December I sent another request, which was also not answered.
On 1st January I also sent a request via the website, but up to now I have not received any response.

One star is for the quality of the flavors and another one for the fast shipping.

January 1, 2025
Unprompted review
Rated 1 out of 5 stars

I have not received my order # Order…

I have not received my order # Order nr# 36231 even though it says order is delivered i have not received it i paid a lot for these vapes i have sent them so many emails for over a week they dont answer me they just ignore me i would not advise buying from them i have not received my order

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

First time order

Fast delivery and great tank. No problems at all. First time ordering here. So far so good. 👍

December 21, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look