vapor.com Reviews 

5,823
•
TrustScore 2 out of 5

2.1

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Rated 3 out of 5 stars

I usually buy sour apple vapes. They have been great yet the latest vapes like the SLUX has a very small activation button and I can't see it at night. Can you make this vape with a bigger button?

Rated 1 out of 5 stars

Company is a scam. Never got order confirmation, never got shipping confirmation, never got a tracking number. No customer service. This site is just looking to steal your personal information and... See more

Rated 1 out of 5 stars

Spent over 300 dollars on a order with this company. Item still has not shipped after a week. No response from customer service after week of trying to get ahold of them. This includes two and half ho... See more

Rated 2 out of 5 stars

Placed the order on the 22nd, on the 25th when I didn't have any shipping updates I emailed support asking when it would ship. On the 26th I got a "ship notification," but it was just that the shipp... See more

Company details

  1. Vaporizer Store
  2. also in
  3. Electronic Cigarette Store
  4. Electronics Store
  5. Hobby Store
  6. Recreation Center
  7. Tobacco Shop

Information provided by various external sources

vapor.com is committed to the highest level of quality. We guarantee your satisfaction by offering a wide selection of superior products backed by top-notch customer service. You are the reason we are here, and we want to make you smile every time you visit us. We take great pride in our reputation as the leading distributor of vaporization products. Established in 2005 with a new vision for the industry, vapor.com was created to offer customers a safe, secure, and honest experience. Our multilingual staff is highly-trained in product knowledge and warranty support. We are passionate about our products and would love to help you find which vaporizer is best for you by providing product-specific recommendations to fit your unique lifestyle. If you have any questions or comments about our products or services, please contact us. We would love to hear from you!


Contact info

2.1

Poor

TrustScore 2 out of 5

6K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.1

All reviews

(5,823)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love vapor.com

I love vapor.com, I love that they work with sezzle. They put care into their products and have amazing customer service. I always get my needs through them!

May 18, 2022
Rated 5 out of 5 stars

Awesome business

Awesome business. Had a slight issue with the details on my order, and an email was enough to get a quick fix and reply. Great customer service.

May 17, 2022
Rated 5 out of 5 stars

Delivery on time

Time from purchase to delivery was very reasonable and since the product is working well, I have had no need to contact the company for any further service.
The Air II has performed well and is an upgrade from the usual pipe and flames. Much less harsh!

May 17, 2022
Rated 2 out of 5 stars

My Mighty vaporizer did not come with written instructions and at least one accessory.

My Mighty vaporizer did not come with written instructions. I left telephone messages. When I finally reached someone the response I got was to the effect that my wanting written instructions was unusual. Owners manuals warn users. The Mighty is electric. I got no warning not to do stupid things such as using the vape while taking a bath. I got no listing of what comes with the product.
I wrote the headquarters in Germany. No answer. So, I've spent a couple of hundred dollars and still don't have a vape that I understand.

I would like a paper copy of the Mighty vape owners manual. I would like the accessory that is missing.

I can't recommend this product as the manufacturer does not support its products. I'm going on two weeks of not gettig an adequate response from the manufacturer, Storz and Bickel. I've been sold a product that does not have instructions included and the vendor, vapor.com, has not followed up.

The best product in the world is no good if the seller doesn't support what is being sold. Why hasn't someone contacted me directly instead of empty messages?

In Disappointment,
Jon S.

May 14, 2022
Rated 1 out of 5 stars

Terrible experience

Order placed then silence for over a week. I contacted them 5 times in a two week period to try to get a status to no avail. They make you download a ridiculous app to track your shipment then they never provide the info to the app. The result is you never have any idea when something ships or when it will arrive, hope you didn't have plans I guess. Just give people a tracking number. It was so bad I was in contact with the BBB because I thought it was a scam. Purchase elsewhere.

May 13, 2022
Rated 1 out of 5 stars

Product was great....

Product was great, service was great, but the dozens of emails in the following weeks begging for me for a review proved to be a bit too much for me. Here is your review, vapor.com.

May 13, 2022
Rated 5 out of 5 stars

Though I received my PAX 3 basic kit…

Though I received my PAX 3 basic kit missing everything but the actual vape, I presume this error happened on the manufacturing end and vapor.com was not to blame. Gabby was incredibly helpful in rectifying the situation, analyzing various ways for me to most quickly receive the missing parts. By the end of our discussions she had created a fair as well as generous remedy to the situation. I appreciate this high level of customer service hugely. Well done, Gabby!

May 12, 2022
Rated 5 out of 5 stars

Easy Shop/Good Price

Treated myself for 4/20. Got good prices and quick shipping, with an easy web experience. Under the same circumstances, I'd do it again.

May 11, 2022
Rated 5 out of 5 stars

Dr dabber Switch

I ordered the Dr. Dabber Switch a week ago. I'm extremely happy with my new vaporizer. I highly recommend it to anyone that can afford to spend $400 (or 4 payments of $80 with sezzle) The switch allows users the option to vape concentrate or flower just by switching out the induction cups. Each has 5 temp settings. With concentrate you can preload your dab or do it like you would with a regular rig. Seriously, research this product. There are too many cool features to list here.
Vapor.com did a stellar job from start to finish. I will definitely order from them again

May 11, 2022
Rated 5 out of 5 stars

Will Buy From Again

Highly recommend vapor.com. The website is well laid out & shipping was super fast. I plan on buying from them again in the future.

May 10, 2022

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