VaporFi Reviews 

4,969
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

I have never in 63 years had such an awful experience as a first time customer. They claimed they shipped but could not provide a valid tracking number from any shipping company, and then when I qu... See more

Rated 1 out of 5 stars

They provide a tracking number saying shipped with boxcheck. Tracking says not a good tracking number. Customer service is a robot replying. I waited and sent third email after their website said out... See more

Rated 4 out of 5 stars

Good prices. Need more detailed description of items. . I bought Geek Vape Aegis M100(?) . On arrival, I notice the battery compartment screwed on. Slightly annoying. BUT !!! I came to realize my olde... See more

Rated 4 out of 5 stars

Great selection to replace my Uwell Caliburn. I loved the discreet fit in the palm of your hand specs so upgraded to the Tenant Koko which is essentially the same device with a more rugged design. Wha... See more

Company details

  1. Electronic Cigarette Store
  2. Tobacco Shop
  3. Vaporizer Store

Information provided by various external sources

VaporFi is the #1 online vape shop with the best prices & FREE SHIPPING on mods, e-juice and accessories. Shop online or find a VaporFi vape store near you!


Contact info

  • Commerce Way 14300, 33016, Hialeah, United States

  • vaporfi.com

2.5

Poor

TrustScore 2.5 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.5

All reviews

(4,969)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Major shipping problems…

I've been having major problems with vaporfi's shipping to my state of Wisconsin. My orders keep getting sent back. Supposedly they say that they've attempted delivery, they did not!!!!!! The tracking as of today says order out for delivery but vaporfi emailed me to tell me that my orders were shipped back because of failed delivery attempts....they never tried to deliver, I've been home waiting for 2weeks!!! I would stop ordering from them if I knew how to make my own double espresso!!!!!!! 😤

August 15, 2023
Unprompted review
Rated 1 out of 5 stars

They use unreliable and disreputable…

They use unreliable and disreputable shipping services. Most recent order they claim they delivered it to my work address (they didn't), and forged a signature of the initials of the business. And their customer service is rude and unprofessional and only responds with boilerplate. Will not order from them again

August 9, 2023
Unprompted review
Rated 1 out of 5 stars

Still Waiting

Ordered from Vaporfi on July 16,17, and 18 2023. Only one order was delivered. The other 2 have Days in transit 16, and 14, and now it's August 3 2023. I decide that I was tired of waiting, so I ordered from 3 other websites on July 22, 26, and 28 2023. First order was delivered on July 26, and the other 2 were delivered on July 30 2023. Vaporfi will no longer get business from me.

July 16, 2023
Unprompted review
Rated 1 out of 5 stars

Pathetic service delivery

Pathetic service delivery , pathetic customer service would not recommend this company in the slightest , takes your money very fast but slow turn around to return

July 17, 2023
Unprompted review
Rated 3 out of 5 stars

Some Issues

On the left, it said that adult signature was "FREE" but I was charged $5.99 in my total. If it is free, it shouldn't be charged. If its not free, then the box on the left needs to not say "FREE". Also, I searched for the item I wanted by name and it didn't show up. I then searched for it by SKU (which I found on the receipt from the last time I purchased it) and it said no item found. When I copied and pasted the full name of the product from my old receipt, it then found the product.

July 27, 2023
Unprompted review
Rated 3 out of 5 stars

Disappointed after years of loyalty.

I've been a customer for many years and always had the buy three get one free deal. Not only did you remove that without warning, you also lowered your maximum redeemable points from $20 to $10. Not cool.

July 24, 2023
Unprompted review
Rated 3 out of 5 stars

Screen said FREE, I was charged $5.99 signature fee

I liked everything until I got down to checkout and was charged $5.99 for adult signature fee when on the left part of the page, it said FREE. Was NOT happy. Then the button for support no longer worked. I would like for my credit card to have $5.99 put back on it. Thank you.

July 24, 2023
Unprompted review

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