I have never in 63 years had such an awful experience as a first time customer. They claimed they shipped but could not provide a valid tracking number from any shipping company, and then when I qu... See more
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They provide a tracking number saying shipped with boxcheck. Tracking says not a good tracking number. Customer service is a robot replying. I waited and sent third email after their website said out... See more
Good prices. Need more detailed description of items. . I bought Geek Vape Aegis M100(?) . On arrival, I notice the battery compartment screwed on. Slightly annoying. BUT !!! I came to realize my olde... See more
Great selection to replace my Uwell Caliburn. I loved the discreet fit in the palm of your hand specs so upgraded to the Tenant Koko which is essentially the same device with a more rugged design. Wha... See more
Company details
Information provided by various external sources
VaporFi is the #1 online vape shop with the best prices & FREE SHIPPING on mods, e-juice and accessories. Shop online or find a VaporFi vape store near you!
Contact info
Commerce Way 14300, 33016, Hialeah, United States
- vaporfi.com
2.5
Poor
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Wait wait wait
Wait wait wait! I placed my order on the 15th of last month. I used the virtual assistant that told me my order was shipped that was two weeks ago. I found their phone number and I called the customer service only to find out that my order hasn’t even left there yet and they told me that if I wanted my refund I had to wait 30 business days which puts my refund at the end of July this is absolutely ridiculous, I don’t think I’ll use them again just for this reason so I’ll be contacting my bank and I’ll let them deal with my bank and get my money back
July 10, 2023
Unprompted review
First time buyer
having my product in stock, easy to move thru your web site. All instructions and guidance are easy to understand and follow. A breeze going to check out
July 9, 2023
Unprompted review
I really like the sort and filter…
I really like the sort and filter options so I can see what's available in the types I want.
July 6, 2023
Unprompted review
Much cheaper price than the local store.
July 5, 2023
Hope you like waiting...
The shipping delays are absolutely awful. If you order from vaporfi expect to wait up to 2 weeks or longer for your product to arrive.
June 7, 2023
Unprompted review
My auto ship order was arbitrarily…
My auto ship order was arbitrarily cancelled stating the product was no longer available. I now go on line weekly and order the same product that was not available.
June 1, 2023
Gold tobacco
Love the gold tobacco vape. Good customer service but wish shipping was faster.
July 3, 2023
Unprompted review
Awesome very happy
July 2, 2023
Unprompted review
Website has a great payout
Website has a great payout. Great pricing. I hope it doesn't take 2 weeks for product to come like last order
July 2, 2023
Unprompted review
Lots of flavor choices
Lots of flavor choices, easy check-out and fast delivery
July 2, 2023
Unprompted review
Verifying ID
I sent a copy of my ID and they rejected it; sent it to their "verifier" and finally there was no problem....however, I can understand why Vaporfi needs to be extremely careful not to sell to under-age customers, so I may have been a little harsh on my 'stars' NOTE: I should have started with the fact that this is the ONLY place I can find accessories for my vape pen......it's old-fashioned, like me, and I appreciate that they have these products and hope they don't discontinue them. (I worked with the 'old' company for years before they merged/changed names) So, I'm up-grading my 'star review' from 2 to 4. The transaction was great, except for the ID and the Shipping Charges. Thx Vapor fi !
July 1, 2023
Unprompted review
Easy ordering
July 1, 2023
Unprompted review
Perfect custom blend vape juice and…
Perfect custom blend vape juice and wide variety of vape devices + vape juices!
June 28, 2023
Unprompted review
Had the replacement pod I needed and a…
Had the replacement pod I needed and a fantastic selection of e-juices.
June 29, 2023
Unprompted review
Great flavor and great delivery
June 30, 2023
Unprompted review
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