VaporNation Reviews 4,250

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Have used for months - works right everytime. Wanting to replace the heating element allowed me to find out that the whole thing seems very quality. It is even "designed for disassembly", making clean... See more

Rated 5 out of 5 stars

I am a recent cancer patient. Although I used pot in college, that has been a very long time ago. The sales person did an excellent job guiding me through my special needs compared to your product lis... See more

Rated 3 out of 5 stars

Hours later info re: requests made via both your Twitter acct & your website NO REPLY! Response to customer queries must not be a customer care priority? You wont answer my questions you won’t get m... See more

Company replied

Rated 5 out of 5 stars

Great transaction. With a promo code, decent price, & free shipping. What more could a customer ask for? Nothing. But 2 nice little gifts were included anyway! Thanks VaporNation! They were appreciat... See more

Company details

  1. Vaporizer Store
  2. Tobacco Shop

Information provided by various external sources

VaporNation was founded in 2008 with a clear objective – providing our customers with the largest vaporizer selection paired with a seamless shopping experience. With that as our guiding mission statement, we strive to ensure our customers remain the top priority, with innovation and education at the heart of our approach. We provide the very best customer service by offering Live Chat assistance and helpful telephone support. This ensures that our customers have immediate access to our "Vapor Experts" who can answer questions and provide guidance for each vaporizer purchase.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

Seems pretty good

Seems pretty good. First time ordering. But the whole ordering process was easy, and the prices were decent with free shipping.

May 10, 2019
Unprompted review
Rated 3 out of 5 stars

One of the products I ordered did not…

One of the products I ordered did not work right out of the box. I am working on returning the item now, but the hassle of paying for a broken product is very frustrating.

May 7, 2019
Unprompted review
VaporNation logo

Reply from VaporNation

Hello! Thank you for the feedback!

We sincerely apologize for any defect in product you might be experiencing! We pride ourselves on carrying the best quality products in the industry and want our customers to feel the same way after ordering with us. We'd love the opportunity to speak with you and make sure that you've had the best experience possible! We'll be reaching out to you as soon as possible.

Thank you for choosing VaporNation!

Regards,

VaporNation Costumer Service

Rated 1 out of 5 stars

too many emails.

May 5, 2019
Unprompted review
VaporNation logo

Reply from VaporNation

Hello, we appreciate your feedback!

We are very sorry for any inconvenience we may have caused you! In your record we are not able to see email contact with us. If this is in relation to our newsletter we'd be happy to look into the amount of emails being sent. We'll be reaching out to you in order to discuss how we can help.

Have a great rest of your day and thank you for choosing VaporNation!

Regards,

VaporNation Customer Service

Rated 5 out of 5 stars

This roller is the cats pijamas

This roller is the cats pijamas. I would recommend that you buy this thing asap. Not going to lie, you need to brush it out often but the grind is perfect every time. Also vapour nation has lowest price anywhere online.

May 5, 2019
Unprompted review
Rated 5 out of 5 stars

No problems.

No problems. Although I wish it wasn’t sent FedEx ground; as USPS flat rate would most likely be cheaper and quicker. Other than that I would order from this company again without hesitation.

May 4, 2019
Unprompted review
Rated 5 out of 5 stars

quality products

quality products, I don't shop anywhere else. Customer service is the best. Simple, fast, and satisfied.

May 3, 2019
Unprompted review
Rated 5 out of 5 stars

VaporNation Rocks!

Awesome experience so far with VaporNation. I chatted with someone with many questions as a total newb and had all my questions answered quickly and in a very helpful way. I purchased two items and they even gave me a coupon code to use!

April 29, 2019
Unprompted review

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