There was some confusion on their website about quantity of items ordered and price. Contacted them with my query and within 12 hours had a reply resolving the issue and a nice little gift as a good... See more
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All good, have what I was looking for, service fit for purpose
Company replied
They were quick with delivery and the times I’ve been in always friendly and helpful
Having been directed to the Fareham branch by the NHS, I was not looking forward to going. I've tried vapes before but never got on with them. However Andrea and Ellie were absolutely brilliant from t... See more
Company replied
Company details
Written by the company
Welcome to Vapourium! Since 2014, we’ve been passionate about helping people switch from smoking to vaping. With stores in Gosport, Fareham, and Winchester, we provide top-quality, genuine vaporisers and e-liquids from trusted brands. Our handpicked products come with warranties and authenticity checks for your peace of mind. Through our NHS-backed Stop Smoking scheme, current smokers can enjoy £25 off their purchase, making vaping more accessible to everyone. Our friendly team is here to support your journey with simple guidance and tailored recommendations. Visit us to learn more and take the first step toward a smoke-free journey! The Vapourium Team x
Contact info
153a West Street, PO16 0DZ, Fareham, United Kingdom
- 01329609107
- admin@vapourium.co.uk
- vapourium.co.uk
Stocking up before big trip
Andrea was absolutely amazing so knowledgeable and helpful great service ! I will be back!
December 13, 2024
Unprompted review
Our local vapourium in Gosport
Our local vapourium in Gosport. All staff are super friendly but mark always goes above and beyond every time
December 5, 2024
Unprompted review
Really good service from Andrea.
December 5, 2024
Unprompted review
Reply from Vapourium Vape Shop Fareham
Thank you for your feedback! We’re so pleased to hear you received great service from Andra—she’s fantastic. We’ll be sure to pass on your kind words!
Superb service
Ordered online at 16:00 and my liquids were dispatched the same day and arrived the following day. I would like to thank the team that dealt with this, so Thank You. I have been into the Winchester shop on several occassions as well and the staff there are always super friendly and helpful. Keep it up guys and all the best.
November 27, 2024
Reply from Vapourium Vape Shop Fareham
Thank you so much for your lovely review! We’re thrilled to hear your order was dispatched so quickly and arrived the next day—that’s exactly what we aim for! Your kind words about our Winchester team mean the world to us; they’re an amazing bunch. We’ll make sure to share your thanks with everyone involved. Looking forward to seeing you again soon—all the best to you too!
My first purchase with Vapourium and…
My first purchase with Vapourium and please with the fair price and vert fast delivery. Will visit again
November 25, 2024
Reply from Vapourium Vape Shop Fareham
Thank you for making your first purchase with us! We’re delighted to hear you’re happy with the great pricing and very fast delivery. It’s wonderful to have you as a customer, and we look forward to seeing you again soon!
Great customer service by andra
Great customer service by andra
Always happy to help with no trouble
November 29, 2024
Unprompted review
Reply from Vapourium Vape Shop Fareham
Thank you for your kind words! Andra is truly wonderful, and we’re so pleased to hear she’s always happy to help and makes your experience a great one. We’ll be sure to pass along your lovely feedback—she’ll be chuffed to hear it!
Vaporium …
Been using vaporium for years never had a bad experience. All very knowledgeable.
Andrea and Rob are very helpful
November 28, 2024
Unprompted review
Reply from Vapourium Vape Shop Fareham
Thank you so much for your continued support over the years! It’s fantastic to hear that you’ve always had a great experience with us. Andrea and Rob will be delighted to know they’ve been able to help—they’re both absolute stars. We look forward to seeing you again soon!
Mia is great
Mia is great! She's always friendly and knows tge liquid I need. And she has introduced me to some great new flavours. Great asset to the shop
November 28, 2024
Unprompted review
Reply from Vapourium Vape Shop Fareham
Thank you for the wonderful feedback! Mia truly is fantastic, and we’re so glad to hear she’s been able to help you find your favorites and introduce you to exciting new flavours. She’ll be thrilled to hear your kind words. We’re lucky to have her on the team, and we’re lucky to have you as a customer!
Amazing service Andrea as per usual
Amazing service Andrea as per usual
November 28, 2024
Unprompted review
Reply from Vapourium Vape Shop Fareham
Thank you for the kind words! Andrea is an absolute star, and we’re so happy to hear she’s consistently providing amazing service. Your support means so much to us—see you again soon!
Best amazing staff that i know for very…
Best amazing staff that i know for very long time
A big shoutout to Andra for going over the moon and find me what i needed.
Love you Andra, love you guys and thank you fot beei g the most amazing ones.
November 27, 2024
Unprompted review
Reply from Vapourium Vape Shop Fareham
Wow, what an incredible review—thank you so much! 🌟 A huge shoutout to Andra for going above and beyond to help you out; we’re so lucky to have her on the team. Your love and support mean the world to us, and we’re so glad we could make your day. Love right back at you, and we can’t wait to see you again soon!
Andrea was very helpful and made some…
Andrea was very helpful and made some good recommendations.
November 25, 2024
Unprompted review
Reply from Vapourium Vape Shop Fareham
Thank you for the lovely feedback! We’re so glad to hear that Andrea was able to help and provide great recommendations. We’ll be sure to pass your kind words along to her—it’ll make her day! If there’s anything else you need, we’re always here for you.
Excellent as always and friendly and…
Excellent as always and friendly and good deals thanks Andrea
November 22, 2024
Unprompted review
Reply from Vapourium Vape Shop Fareham
Thank you for your review!
Reply from Vapourium Vape Shop Fareham
Thank you for your review!
Had a lovely girl called Mia serve me
Had a lovely girl called Mia serve me, she very helpful and a great asset to your team 👍🏼
November 20, 2024
Unprompted review
Reply from Vapourium Vape Shop Fareham
Thank you for your lovely review, we will pass this along to Mia!
Always fantastic service with…
Always fantastic service with personalised assistance. Very friendly and knowledgeable staff (Mia and Alfie)
November 20, 2024
Unprompted review
Reply from Vapourium Vape Shop Fareham
Thank you for your lovely review!
Great service
Alfie is very accommodating and knowledgeable. Would definitely recommend.
November 8, 2024
Unprompted review
Reply from Vapourium Vape Shop Fareham
Thank you for your wonderful 5-star review! We're delighted to hear that you had a great experience with our service and that Alfie was able to provide the knowledgeable and accommodating assistance you needed. Your recommendation means a lot to us, and we'll be sure to pass along your kind words to Alfie!
If there’s anything else we can help with, please don’t hesitate to reach out. We look forward to serving you again in the future!
Reply from Vapourium Vape Shop Fareham
Thank you for your fantastic review! We're thrilled to hear that both of our team members provided you with excellent service and helpful support. It’s wonderful to know that our team made a positive impression, and your feedback motivates us to keep delivering the best service possible.
If there’s anything more we can do for you, please feel free to reach out. We look forward to helping you again!
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