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Varo Bank Reviews 

5,506
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,900 reviews, reviewers had a great experience with this company. Customers consistently praise the seamless and simple user experience, finding it easy to sign up and navigate the banking app. Its efficiency and flawless design are highly regarded. Many appreciate the convenience and reliability of the service, noting direct deposits arrive early and the advance payment option provides significant help. However, some customers noted difficulties reaching live agents and reported inconsistent responses from customer support. Others experienced longer check clearing times, issues with advance amounts decreasing or becoming unavailable, and challenges with transferring or accessing deposited funds, including problems with features like Zelle.

What people talk about most

Payment

Users describe ambiguous interactions with payment, with some customers experiencing significant issues such... See more

User experience

Customers generally report positive experiences with the user experience, finding the app easy to use,... See more

Service

Clients share positive opinions on service, with many reviewers describing it as a great banking experience... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some customers praising the easy-to-use app... See more

Application

Customers consistently note positive experiences with the app, praising its user-friendly interface, ease of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Varo has average check clearing waiting times. They have cash advances. They have a credit builder card. The cash load is not free but relatively easy even though the limit is pretty low. They do no... See more

Company replied

Rated 4 out of 5 stars

I enjoy the various Locations to load my Varo Debit Card and Varo Credit Card. When shopping, sometimes, I spend money periodically and while I"m at the business. I can load funds so I don't have to s... See more

Company replied

Rated 5 out of 5 stars

I have alot going on knowing exactly when my money will be deposited help alot with someone has anxiety. I just wish the app would be little bit better for people that has vision disability I have a... See more

Company replied

Rated 5 out of 5 stars

Simple to sign up and get started. The tools make understanding your options easy. I would ignore a lot of the noise they generate after you get started of lines of credit or the secured card. Those p... See more

Company replied


Company details

  1. Bank
  2. Financial Institution

About Varo Bank

Written by the company

Varo Logo

Take control of your money.

Join a bank that sets you up for a better financial future. From getting your paycheck 2 days early to no-fee banking to cash advances when you need them, peace of money starts here.

FDIC Logo

FDIC insured – backed by the full faith
and credit of the U.S. government.

Trustpilot Varo Banner
Varo Product Page

Free Banking

No monthly fees, 40,000 fee-free ATMs, and cash deposits for $0 at over 7,000 CVS nationwide.1  

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* Loans and optional services have fees

Varo Product Page

Early Direct Deposit

Get paid up to 2 days early when you set up your direct deposit with Varo.2  

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Varo Product Page

Varo Advance

One of the highest cash advance amounts around. Once qualified, borrow up to $250 instantly and $500 over time.3  

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Varo Product Page

High APY Savings

Save more with our super high Annual Percentage Yield. Earn 5.00% on your first $5,000.4  

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Varo Believe Credit Builder

No interest, no fees, no credit history required. Just an easy way to build your credit.5  

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Varo Product Page

Varo Line of Credit

The best way to access cash when you need it. Borrow between $600-$2,000. Eligibility required.6  

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Varo Product Page

Varo to Anyone

Send money to anyone, no matter where they bank. It’s fast, free, and secure.

Learn More
CNBC Logo

1 Fees apply to out-of-network withdrawals & cash deposits, Varo Advance, and Varo Line of Credit. A full list of Varo fees can be found here.

2 We give you access to your direct deposits from employer and government payers on the day we receive them, which is typically up to 2 days earlier than your scheduled pay date.

3 Based on April 2024 internal Varo research among single standalone loans with repayments of 30 days or less, no subscription fees or early wage payment requirements. Varo Advance(VA) is a small dollar line of credit. Initial limits range from $20-$250, work your way up to $500 over time. Fees range from $1.60 - $40 based on loan amount. Current limit can be viewed in the Varo App. Only one outstanding advance at a time, must be repaid in full prior to requesting a new advance. Varo Bank Account, with minimum Qualifying Direct Deposit (QDD) of $800 in current or previous calendar month required. Limits and eligibility evaluated daily and may change at any time. Qualifying direct deposits are electronic deposits of your paycheck, pension or government benefits (such as Social Security or unemployment) from your employer or government agency to the extent that can be identified. Tax refunds and government stimulus payments, Person-to-Person payments (such as Venmo or Varo to Anyone), and funds deposited using a Varo routing number are not considered a direct deposit. Add'l qualifications apply.

4 Annual Percentage Yield (APY) is accurate as of December 11, 2024. Start earning 2.50% APY, then qualify to earn 5.00% APY on your balance up to $5,000.00 next month by 1) Receiving direct deposit(s) totaling $1,000 or more; and 2) End the month with a positive balance in all your Varo Accounts. Qualifying direct deposits are electronic deposits of your paycheck, pension or government benefits (such as Social Security or unemployment) from your employer or government agency to the extent that can be identified. Tax refunds and government stimulus payments, Person-to-Person payments (such asVenmo or Varo to Anyone), and funds deposited using a Varo routing number are not considered a direct deposit.

5 Varo Believe is a secured credit card designed to help you build credit; however, a variety of factors impact your credit and not all factors are equally weighted. You must add money before using, money added sets the spending limit. Funds spent are held in your Varo Believe Secured Account to pay off any balance in full monthly, when due. Quals apply.

6 The Varo Line of Credit (VLOC) is a short term loan with credit limits ranging from $600 - $2000. A flat fee of $60 to $400 is assessed with each advance based on the amount. Once qualified your credit limit may fluctuate based on a variety of factors. You may only take one VLOC advance out at a time. Eligibility and/or credit limit information is available in the Varo App. Quals apply.


Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

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4.1

All reviews

(5,506)

1,782 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I started off liking this bank

I started off liking this bank, however, my advance amount drops even though Ipaid it before the dure date. I was told the system automatically determines it. My last deposit was late which was strange but it came the next day. Didn't have an issue with it coming early before. Otherwise I do like the bank but honestly, I may change. I'll see how it goes.

July 13, 2026
Varo Bank logo

Reply from Varo Bank

IID: 76aa98ac-6aa0-4016-894e-fbcbb674d1f6

The customer left a review because they were not happy with the Advance eligibility
Review Response: We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. We’re dedicated to getting this resolved for you.

Rated 5 out of 5 stars

Very easy user friendly app with great

Very easy user friendly app with great customer service and easy transactions!

July 19, 2026
Varo Bank logo

Reply from Varo Bank

It’s feedback like this that drives us to keep pushing forward—thanks for being part of the community!

Rated 2 out of 5 stars

Dont let u get intacash to borrow or…

Dont let u get intacash to borrow or anything u have to wait until u get to a certain limit

July 19, 2026
Varo Bank logo

Reply from Varo Bank

IID: 75dc1b89-0baa-41b9-869f-651940d11017

The customer left a negative review because they were not happy with the lending limits

Review Response: We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. We’re dedicated to getting this resolved for you.

Rated 5 out of 5 stars

I love varo

I just love it I get all of what I want from it

July 2, 2026
Varo Bank logo

Reply from Varo Bank

It’s feedback like this that drives us to keep pushing forward—thanks for being part of the community!

Rated 1 out of 5 stars
Varo Bank logo

Reply from Varo Bank

IID: b388b9cc-12e0-4531-b126-ab0027e2bdeb_20260327
The customer left a negative review because they were unable to access their account

Review Response: We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. We’re dedicated to getting this resolved for you.

Rated 1 out of 5 stars

Very misleading advertisement too many…

Very misleading advertisement too many rules. The interest rate drop 4.4 point to 3.75 in one month

July 1, 2026
Varo Bank logo

Reply from Varo Bank

IID: f019fcc4-4c52-4110-8036-26323e735345_20260516
The customer left a negative review because they were not happy with the savings account interest rates

Review Response: We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. We’re dedicated to getting this resolved for you.

Rated 1 out of 5 stars

u have one check get rejected and u …

u have one check get rejected and u put a pause on mobile deposit

July 15, 2026
Varo Bank logo

Reply from Varo Bank

IID: 4338988e-2efb-416a-bba7-05ba9fefec07_20260511
The customer left a negative review because they were not happy with the Mobile check deposit features.

Review Response: We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. We’re dedicated to getting this resolved for you.

Rated 2 out of 5 stars

False advertising

Your ad said up to 250 can be borrowed as an advance my advanced was $20 which didn't mean no good at all so I'm not happy at all

July 10, 2026
Varo Bank logo

Reply from Varo Bank

IID: c2314201-5215-4bd8-8a55-01480dd184a7

The customer left a negative review because they were not happy with the advance limits

Review Response: We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. We’re dedicated to getting this resolved for you.

Rated 1 out of 5 stars

As soon as I qualified for 5% apr

As soon as I qualified for 5% apr, Varo conveniently dropped their high yield savings to 3.75%.

May 1, 2026
Varo Bank logo

Reply from Varo Bank

IID: d614cbcb-2ff3-480b-9c36-497e2ade1232_20260508
The customer left a negative review because they were not happy with the APY on savings account

Review Response: We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. We’re dedicated to getting this resolved for you.

Rated 5 out of 5 stars

Easy to use and so convenient

Easy to use and so convenient- I’ve ditched all my physical cards!

July 17, 2026
Varo Bank logo

Reply from Varo Bank

It’s feedback like this that drives us to keep pushing forward—thanks for being part of the community!

Rated 1 out of 5 stars

Well

Well, can’t connect my bank account to it. I also can’t connect my debit card to it so I have it if I can’t use it for what I’m doing so you need to fix those issues because you won’t have customers.

July 17, 2026
Unprompted review
Varo Bank logo

Reply from Varo Bank

The customer left a negative review because they were not happy as they were not able to link external account to Varo

Review Response: We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. We’re dedicated to getting this resolved for you.

Rated 4 out of 5 stars

Varo has average check clearing waiting…

Varo has average check clearing waiting times. They have cash advances. They have a credit builder card. The cash load is not free but relatively easy even though the limit is pretty low. They do not send or receive wires. Overall, no frills but no fees so pretty good banking experience. Especially if your other banks have all closed your accounts.

July 16, 2026
Varo Bank logo

Reply from Varo Bank

Love to hear it! At Varo, service and simplicity are a priority. Thank you for taking the time to share this experience! We look forward to continuing to serve our customers for many years to come.

Rated 5 out of 5 stars

Very great banking service

Very great banking service! Easy free cash withdraws and I get paid two days early. The app is very easy to use

July 16, 2026
Varo Bank logo

Reply from Varo Bank

It’s feedback like this that drives us to keep pushing forward—thanks for being part of the community!

Rated 3 out of 5 stars

Great bank but the loan options are…

Great bank but the loan options are unfair. I got a lot of deposits and no loan but 20.

July 1, 2026
Varo Bank logo

Reply from Varo Bank

IID: 5eb4c13d-83cb-4937-9a71-6d2b38c69c20

The customer left a review because they were not happy with the Advance eligibility

Review Response: We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. We’re dedicated to getting this resolved for you.

Rated 2 out of 5 stars

Not happy

I am very unforgiving when it comes to banks. I do not like it when I can't get it to my app becuase of the damn password taht you have had me change at least 6 times.

July 16, 2026
Varo Bank logo

Reply from Varo Bank

IID: c28f0ad0-5f85-4262-ad68-afc062feff39

The customer left a negative review because they were not able to login to their Varo app

Review Response: We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. We’re dedicated to getting this resolved for you.

Rated 5 out of 5 stars

So easy and self explanatory

So easy and self explanatory. Easy to use.

July 6, 2026
Varo Bank logo

Reply from Varo Bank

Love to hear it! At Varo, service and simplicity are a priority. Thank you for taking the time to share this experience! We look forward to continuing to serve our customers for many years to come.

Rated 1 out of 5 stars

Holding my disputed credit amount…

Holding my disputed credit amount instead of giving me back the money I need to repurchase the item

July 16, 2026
Varo Bank logo

Reply from Varo Bank

IID: 66168c78-074a-407d-9386-b821e18d3c74_20260502

The customer left a negative review because they were not happy with the dispute timeliness

Review Response: We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. We’re dedicated to getting this resolved for you.

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