We bought our wedding rings from Vashi in Trafford Centre. It’s a shame they are closing, the team there is capable of top notch customer service. I suppose things have to change and diamonds are not... See more
Company replied
Vashi.com - Selfridges Manchester
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We visited the Vashi store Manchester Trafford centre. We had the pleasure of meeting Aneta who was very informative, professional, polite and friendly. Thank you for the lovely experience and helping... See more
Company replied
Absolutely amazing service from Aneta. She went over and above to help source a ring for me and had it re sized and posted out within a couple of days whilst keeping me completely informed througho... See more
Company replied
Augustus was great and we have really enjoyed and appreciated our time at Vashi! It’s great when you can know what you’re buying especially from people who know what they’re doing. Cheers!
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Company details
About Vashi.com - Selfridges Manchester
Written by the company
Create something personal. Visit us in-store, work with our designers and be a part of the making. Fine jewellery #MadeWithVashi
Find out more
Personal fine jewellery
At Vashi, we believe the biggest moments in your life should be about you, not us. That's why we offer you a new way to create fine jewellery that captures your story. We can't wait to invite you into the very heart of the design and making process, because we believe that something you made will always mean more than something you bought.
Everything you see on vashi.com vashi.com or in our stores is the start of a conversation. Whether you are customising an existing design or exploring our bespoke service, fine jewellery is likely one of the most personal purchases you will ever make, so we offer an experience to match. You can join us in the workshop to have a hand in the making, from watching the casting process to helping set the hero stone.
VISIT OUR STORES TO DISCOVER MOREContact info
Selfridges Manchester, The Trafford Centre, M17 8DA, London, United Kingdom
- 01617482851
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We bought our wedding rings from Vashi in Trafford Centre. It’s a shame they are closing, the team there is capable of top notch customer service. I suppose things have to change and diamonds are not something you buy everyday. I look forward to making the trip to London for our next purchase.
July 14, 2022
Unprompted review
Reply from Vashi.com - Selfridges Manchester
Dear Peter,
Thank you for taking the time to leave us a review.
We will pass on your lovely feedback to our Trafford team and we look forward to creating more pieces with you.
Wishing you a wonderful evening.
Kind regards,
Laura
Customer Service Team Leader
Augustus was really knowledgeable and…
Augustus was really knowledgeable and as someone who hasn’t got any previous experience with this sort of thing, he broke everything down in a way I could properly understand, making the whole experience really straightforward.
June 9, 2022
Unprompted review
Reply from Vashi.com - Selfridges Manchester
Dear Andrew,
What a lovely review to read – Augustus is one of our talented team members and we really value them. It’s so nice to hear you enjoyed your latest store visit.
We hope to see you again very soon.
Kind regards,
Joanna
Customer Experience Team
Augustus was great and we have really…
Augustus was great and we have really enjoyed and appreciated our time at Vashi!
It’s great when you can know what you’re buying especially from people who know what they’re doing.
Cheers!
June 1, 2022
Unprompted review
Reply from Vashi.com - Selfridges Manchester
Dear Mishika,
We appreciate your kind words. I have passed your feedback on to Augustus and we look forward to welcoming you back soon.
Wishing you a lovely bank holiday weekend.
Kind regards,
Joanna
Customer Experience Team
Absolutely amazing service from Aneta
Absolutely amazing service from Aneta. She went over and above to help source a ring for me and had it re sized and posted out within a couple of days whilst keeping me completely informed throughout the process.
Excellent service I can’t recommend enough -and the ring is fabulous too!
May 27, 2022
Unprompted review
Reply from Vashi.com - Selfridges Manchester
Dear Vicky,
What a lovely review to read.
We are delighted to hear you enjoyed your experience with us and will pass your feedback on to Aneta directly.
We hope to welcome you back soon and create more pieces with you.
Wishing you a lovely Sunday
Kind regards,
Laura
Customer Service Team Leader
Augustus is excellent, highly recommend.
Augustus was very, polite, well dressed and extremely knowledgeable about my ring and the services that that Vashi provide.
May 25, 2022
Unprompted review
Reply from Vashi.com - Selfridges Manchester
Dear Customer,
Thank you for taking the time to leave us a review. Your feedback will be shared with Augustus shortly. We appreciate your kind words and look forward to creating more pieces with you in the future.
Wishing you a wonderful day.
Kind regards,
Tara
Customer Experience Manager
Great experience
We visited the Vashi store Manchester Trafford centre. We had the pleasure of meeting Aneta who was very informative, professional, polite and friendly. Thank you for the lovely experience and helping us finding our wedding bands. My fiancé and I were both very happy with the service she provided.
May 15, 2022
Unprompted review
Reply from Vashi.com - Selfridges Manchester
Dear Michael,
Thank you for your lovely feedback, it’s been a pleasure assisting you so far.
We look forward to sending you your jewellery soon and hope you love it as much as we do.
Thank you again for taking the time to share your experience.
Kind regards,
Joanna
Customer Experience Team
Lovely visit today with Kaleem
Had a lovely visit today and met Kaleem at selfridges Trafford centre, very helpful and relaxed. Tried on a number of options and saw some lovely pieces, thanks
April 26, 2022
Unprompted review
Reply from Vashi.com - Selfridges Manchester
Dear Rachel,
It was a pleasure to assist you on your Vashi journey and we look forward to seeing you in store soon.
Kind regards,
Joanna
Customer Experience Team
We were served by an amazing staff…
We were served by an amazing staff member of yours by the name of Augustus.
He was very friendly and professional. He has a lot of product knowledge and was very patient with us.
We had no intention to actually make the purchase but due to his amazing product knowledge skills we decided to go ahead with the purchase.
Thanks again Augustus, you're a star!
April 24, 2022
Unprompted review
Reply from Vashi.com - Selfridges Manchester
Dear Aasim,
It’s lovely to hear you had such a great in-store experience. Thank you for taking the time to share this with us.
We will share your kind words with Augustus right away.
Kind regards,
Joanna
Customer Experience Team
The best service you could ask for
March 30, 2022
Unprompted review
Reply from Vashi.com - Selfridges Manchester
Dear James,
Thank you for taking the time to leave us a review.
We're very happy to hear you enjoyed your experience with us.
We hope to welcome you back again soon.
I hope you have a lovely day.
Kind regards,
Laura
Customer Service Team Leader
Sanaa from vashi Trafford centre.
Great experience from start to finish.
Sanaa was great help, patient throughout and worked with what I said. Overall delivered great customer care and she was great in helping me pick a ring.
March 23, 2022
Unprompted review
Reply from Vashi.com - Selfridges Manchester
Dear Bushra,
Thank you for taking the time to leave us a review. We are so pleased you had such a great in-store experience and will be sharing this with Sanaa directly.
Wishing you a wonderful evening.
Kind regards,
Tara
Customer Experience Manager
Excellent service
Augustus at Vashi in Selfridge's Trafford helped me find the perfect wedding band to match my engagement ring. I had been struggling to find one with the same diamond setting and Augustus was going to have one made for me. After taking my details however he managed to find the perfect ring which they already had in stock and came to find me to let me know. This not only saved me money but also I got my perfect ring straight away. I would definitely recommend.
March 23, 2022
Unprompted review
Reply from Vashi.com - Selfridges Manchester
Dear Michelle,
It was a pleasure to assist you on your Vashi journey and we look forward to seeing you in store soon.
We will pass your feedback on to Augustus as well.
Wishing you a wonderful evening.
Kind regards,
Laura
Customer Service Team Leader
Excellent service from our first visit…
Excellent service from our first visit to collection of the ring.
It was lovely to be able to design the ring with you and have it made for us.
Thanks to Aneta
March 23, 2022
Unprompted review
Reply from Vashi.com - Selfridges Manchester
Dear Consumer,
It’s lovely to hear you had such a great in-store experience. Thank you for taking the time to share this with us.
We will share your kind words with Aneta right away.
Kind regards,
Joanna
Customer Experience Team
Experience at Vashi, Trafford Centre
I have nothing but a great experience dealing with the staff at the Trafford Centre store. We didn’t plan on purchasing a wedding band that day - but we ended up placing an order! Augustus was our first point of contact and he wasn’t pushy, was extremely helpful and answered all of our questions.
When my ring got delivered I wasn’t 100% on it, so decided to exchange for a more plain band. The exchange was no issue at all, and it was all done and handled perfectly! I can’t wait to wear it :D.
We are hoping to visit again soon to look for my partner’s wedding band! Thank you again to all the staff - it makes dealing with company a lot nicer when the staff are nice and professional :).
March 23, 2022
Unprompted review
Reply from Vashi.com - Selfridges Manchester
Dear Emily,
Thank you for taking the time to leave us a review.
We are pleased to hear you are happy with your wedding band and you enjoyed your in-store experience.
We will pass your feedback on to August and the Trafford team right away.
We look forward to creating more pieces with you in the future.
Wishing you a great day.
Kind regards,
Laura
Customer Service Team Leader
Sanaa was incredibly helpful but wasn’t…
Sanaa was incredibly helpful but wasn’t pushy as can often be the case . She went to great lengths to source the earrings I wanted and made sure I found the perfect ones .
March 22, 2022
Unprompted review
Reply from Vashi.com - Selfridges Manchester
Dear Mrs Almond,
Thank you for taking the time to leave us a review.
We're so pleased to hear that you are happy with Sanaa's service and that you managed to find the perfect earrings!
Have a wonderful day and we hope to welcome you back again.
Kind regards,
Raquel
Customer Service Team Leader
Quality jewellery and service
Brilliant service and lovely ring (Lumina Diamond Twist) again! Brought an engagement and all of our wedding rings from Vashi previously. Very much recommended.
March 22, 2022
Unprompted review
Reply from Vashi.com - Selfridges Manchester
Dear Mark,
Thank you for taking the time to leave us a review.
We're so pleased to hear that you are happy with the service and your pieces from us. Thank you for the recommendation!
Have a wonderful day and we hope to welcome you back again.
Kind regards,
Raquel
Customer Service Team Leader
Brilliant Bespoke Wedfit Service
We visited the store in the Trafford Centre late in December and I decided to go for a bespoke wedfit wedding band. My engagement ring is a solitaire style, so I wanted the band to sit flush with my engagement ring. From the initial design appointment, which conveniently took place over Zoom, the process took less than 3 months! Augustus at the Trafford Centre store has been extremely helpful organizing everything and answering all questions. I am so pleased with the ring and I can't wait to wear it.
March 21, 2022
Unprompted review
Reply from Vashi.com - Selfridges Manchester
Dear Rebekah,
Thank you for taking the time to leave us this review and for choosing Vashi for such a special purchase!
We are so happy to hear that you're pleased with your ring and that the process surrounding it was quick and convenient. We will pass your feedback on to Augustus as well.
We wish you all the best for your wedding and hope to see you again soon.
Kind regards,
Raquel
Customer Service Team Leader
Kaleem - Selfridges Trafford
After getting my partners engagement ring and wedding band from Vashi and having trouble finding myself something, I decided to go back to Vashi. Kaleem was excellent from start to finish, he showed us some different styles and found one similar to what I had in mind. Once the ring came it was slightly too big. This wasn't a problem as the amended the size there and then and gave it a fresh polish.
March 21, 2022
Unprompted review
Reply from Vashi.com - Selfridges Manchester
Dear Danny,
Great to hear from you. Thank you for writing such a lovely review for us – we appreciate all customer feedback, and will make sure to pass on your comments to Kaleem!
Kind regards,
Raquel
Customer Service Team Leader
Couldn’t recommend any higher.
From the first moment we walked into Vashi we couldn’t have asked for a better experience. From start to finish the whole process has been faultless and we couldn’t recommend the company any higher. Augustus has been amazing throughout the whole process.
March 19, 2022
Unprompted review
Reply from Vashi.com - Selfridges Manchester
Dear Christopher,
We are so pleased to hear you had lovely in-store experience and thank you for sharing this with us.
We look forward to welcoming you back soon.
Kind regards,
Tara
Customer Experience Manager
Good product with.
March 17, 2022
Reply from Vashi.com - Selfridges Manchester
Dear Olubukonla,
Thanks for leaving us a review.
We are delighted that you are happy with with order and hope you see you soon.
Wishing you a wonderful evening.
Kind regards,
Tara
Customer Experience Manager
Excellent experience at Selfridges…
Excellent experience at Selfridges Manchester and online. All arrived in time expected and quality is wonderful. Was for a special birthday and made big smiles.
February 25, 2022
Reply from Vashi.com - Selfridges Manchester
Dear Herry,
Thank you for your lovely feedback.
We are delighted to hear that we contributed to the success of such a special occasion.
Wishing you a wonderful weekend.
Kind regards,
Laura
Customer Service Team Leader
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