Very efficient and extremely helpful, They really pulled out all the stops with getting my account set and ensuring my transfers, payments were done swiftly and seamlessly. The exchange rates were... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Rick and Scott have both been great help when doing transactions. Even when I had an issue with an invoice, they managed the situation and resolved it efficiently and professionally! Will HIGHLY... See more
Service is great. Only issues encountered are regarding payments to GCC countries. Overall experience however, is great.
I don’t review very often, but I felt this was needed as Vault really exceeded my expectations. Great service from start to finish. Scott who dealt with my transfer was very professional and helpful,... See more
Company replied
Company details
Written by the company
Move money internationally using our safe and secure transfer service. With your own dedicated account manager, you can rest assured that your money is in safe hands.
Contact info
Georgia House, 2 York St, Liverpool , L1 5BN, Liverpool, United Kingdom
- 01514824774
- info@vault-fx.com
- vault-fx.com
Great service for our European transfer…
Great service for our European transfer the team at Vault FX worked with us to acheive the vest rates at the right times to make the transfer to our European supply chain.
Excellent guidance and support
I cannot recommend this Company enough. Excellent service and guidance. Helped us step by step to support our purchase of a foreign property.
Outstanding Service and Unbeatable Rates at Vault Foreign Exchange
I am extremely pleased with the services provided by Vault Foreign Exchange. They consistently offer very competitive exchange rates, unmatched by any other exchange center I've encountered. This has made my transactions both cost-effective and straightforward.
A special mention goes to their director, Rick Jones. Rick is exceptionally helpful and approaches every issue with remarkable accuracy and patience. His dedication to customer satisfaction is evident, and he always ensures that any concerns are promptly and effectively addressed.
Overall, Vault Foreign Exchange has exceeded my expectations, and I highly recommend their services to anyone in need of reliable and favorable exchange rates.
Since I opened my company’s Account…
Since I opened my company’s Account with Vault, it has been a massive relief, All the issues & hick ups I used to face with other providers vanished right from day 1 until now , Bless Rick & Scott , both amazing guys the way they look after my account & my concerns always backing me up with excellent rates & super amazing service, I would strongly recommend Vault to any new customers who are looking for an excellent & honest FX Service provider 😊👍
Top class service from Rick and the…
Top class service from Rick and the team. Very helpful in answering even the smallest of queries. You all have a good thing going on here.
Rick and Scott have both been great…
Rick and Scott have both been great help when doing transactions. Even when I had an issue with an invoice, they managed the situation and resolved it efficiently and professionally!
Will HIGHLY recommend their services. Always a pleasure doing business with VaultFX.
World Class Service
Rick is a great professional. Exceptional service. Will only work with Vault FX.
I sold my house in Hungary
I sold my house in Hungary, so I had a large sum of money to exchange from HUF to GBP.
Rick helped me throughout the whole process and kept me updated every step of the way.
On top of that I received a fantastic exchange rate (the best I could find).
Everything went smooth.
I'd highly recommend vault-fx.com!
Fantastic quick service and good rates
Fantastic quick service and good rates. I will definitely be using Vault FX again
A UK team that offers real support.
We very friendly support team who are very responsive. Having been shown how the site works, it is very easy to operate.
Excellent service all round
Positive and pleasant experience
I don’t review very often, but I felt this was needed as Vault really exceeded my expectations. Great service from start to finish. Scott who dealt with my transfer was very professional and helpful, I would definitely recommend and I will be using this service again in the future.

Reply from Vault Foreign Exchange
I've been using vault fx for a while…
I've been using vault fx for a while now, they are cheaper and faster than any bank there customer service is impeccable.

Reply from Vault Foreign Exchange
Exceptional service
Exceptional service, highly recommended!
VAULT FX have supported me through the process and after dealing with brokers in the past these really stand out on customer service and pricing.

Reply from Vault Foreign Exchange
Met the team at a networking event
Met the team at a networking event, I used them to pay my mortgage in Spain ever month. Amazing service, and very local to me too.

Reply from Vault Foreign Exchange
I've been working with Vault FX since…
I've been working with Vault FX since its inception and they have always acted promptly, with integrity and a high level of competency. I never have any concerns about mitigating my currency risk through Vault FX

Reply from Vault Foreign Exchange
I recently had the pleasure of trading with VAULT FX
I recently had the pleasure of trading with VAULT FX, and my experience was exceptional. As an experienced trader, I have dealt with several brokers in the past, and VAULT FX stands out in terms of pricing, services and support.
First and foremost, the trading platform provided by VAULT FX is user-friendly. The platform's stability and execution speed is remarkable.
Rick, Seb snd the Team’ customer support at VAULT FX is highly responsive, knowledgeable, and always ready to assist with any queries or concerns.
In conclusion, I saved €2,000 plus euros on my transaction and highly recommend VAULT FX to anyone seeking a reliable and trustworthy FX broker. Their exceptional trading platform, responsive customer support, robust security make them the standout foreign exchange broker in the industry. My experience with VAULT FX, has been extremely positive, and I look forward to trading them again in the future.
I use Vault FX on a regular basis to…
I use Vault FX on a regular basis to transfer funds abroad.
I would highly recommend Rick and his Teams professionalism and their above and beyond efficient service!
I used Vault FX regularly for my…
I used Vault FX regularly for my international clients l, would highly recommend 👍
Been using vault fx for over a year…
Been using vault fx for over a year highly recommend Rick and the team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







