Apex Vault Reviews 

25
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Recently bought a card from them, the card is in great shape and was delivered very quickly (within 2 days) and the customer service was great with my questions answered very quickly.

Rated 5 out of 5 stars

I have recently started collecting Pokemon TCG cards and came across the Apex Vault website. The website has a clean interface which is easy to navigate. Pricing is excellent and matches with Collectr... See more

Rated 4 out of 5 stars

Not sure why there was a barcode on each toploader and each sleeve the card is set in, worst part is that if you remove it it damages the toploader or sleeve.

Company replied

Rated 5 out of 5 stars

The delivery time was longer than I had expected due to circumstances outside the business' control. (Not their fault it would have arrived on time otherwise). I contacted Apex Vault and received a... See more

Company details

  1. Trading Card Store

Written by the company

Apex Vault is the UAE's dedicated Pokemon Trading Card Game store, offering individual card singles, sealed products, and professionally graded slabs with fast delivery across all seven emirates. Founded by collectors for collectors, we started Apex Vault because we saw a gap in the UAE market for a trusted, specialist Pokemon card retailer. Every card is individually inspected, photographed, and shipped in protective packaging — penny sleeve, toploader, and rigid mailer — so your cards arrive in the exact condition pictured. We carry both English and Japanese Pokemon TCG cards, clearly labelled on every product page so you always know what you're buying. Our inventory includes booster boxes, Elite Trainer Boxes, tins, blister packs, and hundreds of individual singles from every modern set. Apex Vault is a licensed Dubai business (Trade License No. 1547228, issued by the Dubai Department of Economy and Tourism). We accept Visa, Mastercard, and Apple Pay via secure Stripe checkout, with no hidden fees. Orders are dispatched within one business day, and standard delivery takes 2-3 business days across the UAE. We offer a 30-day return policy with free return shipping on all products. If you receive a damaged or incorrect item, we resolve it within 48 hours with a full refund or replacement at your choice. Have questions? Reach us on WhatsApp at +971 58 579 8283, email support@apexvault.ae, or message us on Instagram @apexvault.ae. We're here Monday to Friday, 12 PM to 12 AM GST.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

25 reviews

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4.6

All reviews

(25)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service.

Great customer service.

The prices for the single cards is exactly as the Market Price. I bought from them more than 3 times, and each time they deliver it in protective box with top loaders and sleeves.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Everything so far!

I have been unbelievably impressed by the service received, functionality of the platform, quality and cost of products, and the delivery and shipping process. This is a game changer for the UAE Pokemon Card market!

March 31, 2026
Unprompted review

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