Vaultcord Reviews 148

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability and ease of use, making processes fast and hassle-free. Many highlight the helpful and quick customer service, noting that support members are responsive and provide detailed information. The platform's features, such as member restoration and verification tools, are frequently mentioned as being smooth and effective, with some users appreciating the minimalist dashboard and seamless integration. However, some customers reported a decline in service quality over time, experiencing issues like server attacks and problems with member delivery. A few other people also felt that their support tickets were ignored or closed without resolution, particularly when dealing with critical server issues or corrupted backups.

What people talk about most

Service

Reviewers mention positive feedback about service, with many describing it as very good, reliable, and even... See more

Customer service

People report positive experiences with customer service, highlighting their helpfulness, professionalism,... See more

User experience

Consumers find the user experience to be positive, with many praising the minimalist dashboard, seamless... See more

Staff

Users describe positive interactions with staff, often highlighting their professionalism, clear... See more

Product

Clients share positive opinions on the product, with many reviewers finding it very useful and solid, even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I mainly use Vaultcord to restore Discord members who previously verified through my bot, and it performs that role very well. The system reliably saves verified users and allows them to be re-added... See more

Rated 5 out of 5 stars

Very nice, been using them for a while. The thing I love about them is their support is very good, they have like 5 support members and respond very quickly, usually in minutes, and they will alw... See more

Company replied

Rated 5 out of 5 stars

I've been using VaultCord for a while now, and I’m really impressed with how smooth and reliable their services are. Setting up backups and restoring members is super easy, and their verification tool... See more

Rated 5 out of 5 stars

I’ve been testing out Vaultcord for several months now and it has completely changed how I run my Discord communities. The member restore feature is a life saver I know that if the server gets acciden... See more


Company details

  1. Software Company
  2. Computer Security Service
  3. Data Recovery Service
  4. Security Service

Written by the company

Discord recovery application. Restore your Discord server members, messages, and settings.


Contact info


4.6

Excellent

TrustScore 4.5 out of 5

148 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I had Problems doing something but a…

I had Problems doing something but a New Employe Came and Helped me he took the time and made me a tutorial this means alot as i am new to Vaultcord and i think this man schould be Promoted to Manager he can Code Many things and Helped me everywhere where i had Problems hes still helping me and that how i decided to write an 5 Star Review hes Name was codegraph he is very impressive skills and schould be given a Promotion and Great Website :)

March 6, 2025
Unprompted review
Vaultcord logo

Reply from Vaultcord

Thank you for the review! Codegraph is an administrator https://i.imgur.com/IWJIqVd.png We'll make sure he is well taken care of when we pay the top support agents this week 👍

Rated 5 out of 5 stars

Nice

I'm a chilly man and I don't know what to do in the morning

March 2, 2025
Unprompted review
Vaultcord logo

Reply from Vaultcord

Thank you fumix for the review. I would recommend getting a blanket for the morning 🙏

- Best Regards

Rated 5 out of 5 stars

Very Fast Support

I opened a ticket and was helped immediately, the new employees were super friendly and helped me very quickly. Thanks again !

February 23, 2025
Unprompted review
Rated 5 out of 5 stars

Quick setup and responsive support

The new UI was easy to use, and I was able to set it up in under 5 minutes. Vaultcord runs without issues and offers good pricing. Jen from customer service was very helpful. I’m happy with how it’s working so far.

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

I have mixed experience

I have mixed experience, i bought members for 4 dollars and 30 of 1000 were online, but when i contacted support they gave me refund, so completly not a bad experience, will buy again members tho!

February 5, 2025
Unprompted review
Vaultcord logo

Reply from Vaultcord

Thank you for your review :) We have 100% Money Back Guarantee, so no need to worry about getting faulty members! We took action on that seller, and we've got many other sellers with high quality members and much better online:offline ratio 👍

Rated 1 out of 5 stars

the service is very useful and also…

the service is very useful and also support staffs are very helpful . i was facing trial problem they helped me out . so i would like to rate a 5 cuz very few sites are this much trust worthy and i believe vaultcord is one of them

January 28, 2025
Unprompted review
Vaultcord logo

Reply from Vaultcord

Hi,

(User mistake, didn't understand the difference between 5 stars and 1 star.)

You mentioned in your review that you "would like to rate a 5 cuz very few sites and this much trust worthy and i believe vaultcord is one of them".

Did you perhaps click the wrong end of the star ranges, because it appears you mistakenly rated us a 1.

Thank you for your prompt attention to this matter

Best Regards.

Rated 5 out of 5 stars

Vaultcord Excellent Support

Vaultcord is an amazing service I gotta say. Its actually amazing because despite me having a extremely difficult error, the owners were able to solve it instantly. Thank you vaultcord for making us all happy! :)

January 20, 2025
Unprompted review
Vaultcord logo

Reply from Vaultcord

Joony, glad we were able to help transfer your bot to a new account. If you have any feedback for us to improve, please send it here https://vaultcord.com/discord

Best Regards.

Rated 5 out of 5 stars

Me like vaultcord services

I’ve been using Vaultcord for 5 months, zero complaints

October 4, 2024
Vaultcord logo

Reply from Vaultcord

Thank you Artic for the great review. That's impressive you've been using us for 5 months. If you think of anything you want improved please tell us https://vaultcord.com/discord

Best Regards.

Rated 5 out of 5 stars

AMAZING support along with a GREAT verification system

AMAZING support along with a great community and the best verification I have ever seen. I switched from restorecord and I will never go back, make the switch!!!!!!!

January 15, 2025
Unprompted review
Vaultcord logo

Reply from Vaultcord

Thank you uploxed for the kind review, if you ever need our help you can reach us here https://vaultcord.com/discord

Best Regards.

Rated 5 out of 5 stars

Great quick and easy

December 29, 2024
Unprompted review
Vaultcord logo

Reply from Vaultcord

Thank you Roberto, if you have any feedback to improve our service feel free to send to abuse@vaultcord.com.

Best Regards.

Rated 5 out of 5 stars

Excellent service

Excellent service, friendly staff members, very helpful and very quick <3

October 18, 2024
Unprompted review
Vaultcord logo

Reply from Vaultcord

Thank you chillingstar for your kind words, we appreciate your support :) If you have any feature recommendations, please ask here https://vaultcord.com/discord

- Best Regards

Rated 5 out of 5 stars

ud only instant response W support W…

ud only instant response W support W pricing

October 14, 2024
Unprompted review
Vaultcord logo

Reply from Vaultcord

Mr. Schnieder,

Thank you for taking the time to make a review. If you have any feature suggestions let us know at https://vaultcord.com/discord

Best Regards.

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