VB FASHION Reviews 

Amazing outfit fits perfect loads of compliments when I wore it, great service from VB fashion will definitely order again 5 stars all round

So happy with my purchase! Quality amazing, great value. Loved my biker leggings would highly recommend VB Fashion

Ordered 2dresses and a blazer and the quality of the items where amazing stylish and good value for money thank you ladies xxxx💕xxxx

Absolutely love this site ! Great communication fabulous clothes too perfect fit

I recently purchased a top from VB fashion.. from start to finish the whole process was seamless. The item came and I was very pleased with it, plus the price matched the great quality.
All correspondence was very personable and I was kept up to date frequently.
Thank you for great service.

Amazing service at VB fashion, will definitely be ordering again

Fantastic small business and I will always return nothing is too much trouble! Thank you very much!

Ordered at the start of May and only just received items after several emails of chasing where my parcel was, finally requested a refund and the parcel turned up! When it did eventually arrive after 2 months there was an item missing.. I've emailed requesting a refund for the missing item but very much doubt I'll get it. Other items are huge in sizing too. I'm pregnant and they still don't fit me! I don't see the point in returning as it will be more months of waiting and chasing! I'm just going to send them to the charity shop! Definitely wouldn't purchase again!

So I ordered some clothes on 15th May… still waiting on 26th June. Getting in contact with them is not easy! Yet they can send me ‘we’ve missed you’ emails offering faster delivery next time! I doubt there will be a next time especially when it takes 6 weeks and my order is still sat at waiting shipment stage. Shocking service!

Update: clothes arrived with items missing. 2 items were not bagged and had no labels and looked worn. I have to send back at my own cost then they give store credit for that amount! Absolutely awful. Having been told I won’t get a refund until I receive the items, I have been out of pocket for 3 months and then get sent a bag of tat.

AVOID THIS COMPANY AT ALL COSTS!!!
And if you do buy from them
Read the consumer rights act beforehand so you have template letters and assistance from citizens advice on what to do next

Update 2

I have received an email saying I will get my postage refunded… if I leave a good review! I was told when asking for a refund on the Facebook messenger that I was ‘having a go’.,recent reviews from others show this is not just me that’s had issues

I received my item and was really pleased with it, size was true to size and it was good quality, it took a few days to come but overall very happy, I will definitely order again

I have ordered several items from this company and have always been very satisfied with items and customer service. Delivery takes a little longer sometimes but always arrives on date notified. I made a return recently and it was dealt with efficiently and a refund given.

Still waiting for an order I placed on 7th April! Apparently this was lost in transit and 3 weeks ago was promised a replacement will be sent out. After 2 weeks I emailed asking for refund and still no response, this was over a week ago. I returned an item a month ago and no refund. Chased this a week ago also and no response. Disgusting service 🙁

Placed an order for a dress nearly three weeks ago. I never received an order confirmation or despatch email. Item has never arrived. I have contacted customer services a week ago but haven't received any reply. Also sent an Instagram message but still no response. Customer service seems non-existent!

Amazing clothes Customer care is fabulous so happy with my clothes thanks girls vb x

I ordered 3 items which were all gorgeous but unfortunately did not fit. I returned items and sent an email a few weeks later when I had not received my refund. My email was answered straight away and Rachel was amazing, even when I gave the wrong delivery/order no. It was delt with quickly and Rachel was super helpful. I now have my refund. Thankyou

Received my order today which I’m over the moon with.. delivery took along time don’t know weather I would use again because of this..
customer service spot on

Excellent service fab quality clothes at excellent price x highly recommend x

Had a few issues 2 start with but was really good and helpful!! Had a shirt and blouse from VB fashion n love them!! Sadly 1 of my items I ordered was out of stock but got a full refund and the other item I returned due to not fitting well also got a full refund!! Really happy with the outcome!!

Ordered for first time a few weeks ago, great quality product and fast delivery,

Lovely item, very nicely made and exactly as described!
Quick delivery and friendly service, thanks!