VB FASHION Reviews 

Very happy with items ordered, good quality and true to size, customer service also good if I've ever had to return anything.

My order took a while to arrive but I was happy with it. Seemed good quality

Ordered one item last month still hasn’t arrived major postage issues wouldn’t bother ordering you won’t receive the items for ages nobody hardly replies to emails either

Ordered 2 items on the 4th October!! 4 weeks later still haven't arrived!! After several emails and the same response everytime!! I asked for a refund and was totally ignored! I finally went threw paypal and got a refund that way!

Avoid!!!! I waited 3 weeks for my item to arrive, it is a uk based company coming from skelmersdale in Lancashire, sent via Royal Mail 24!!!! I ordered 7th October arrived 28th, why on earth did it take 3weeks, so basically they waited 3weeks to send an item in 24 hours, this was not explained or mentioned in the advertisement, I emailed several times asking for updates to no avail!!!!! Terrible company leaving customers waiting with absolutely no communication, will not buy from these again, and I suggest you don’t if your reading this, or expecting a parcel sooner rather than later.

Placed and order with VB Fashion on 26th August. It took until 22nd September for my item to arrive! After the long wait I was more than disappointed to find the item in the parcel was NOT what I ordered. I then returned the item via Royal Mail on 27th September, this was delivered back to VB Fashion on 29th September. I emailed on 11th October to find out where my refund was, Rachel replied to confirm my Paypal account. It is now 18th October and I have not received my refund. Absolutely awful service, avoid at all costs.

Bought 2 cardigans, fab and exactly what I wanted for a great price. Happy customer. Thanks.

Amazing products and the costumer service too.

Very helpful with customer service. Helped me straight away when my parcel was lost in transit sent a replacement straight away.

Really great service
I had to exchange one item and this was done quickly with no issues.
Follow up customer service was excellent

Would definitely use again

Im totally shocked with the company and service. At first I read this reviews and thought that this company can be trusted. But no. It’s not! They are layers, don’t provide any help, service and are absolutely rude. I ordered item, received confirmation of order and in email was saying that delivery will be made from 24 to 30 September. I send many emails requesting to provide tracking number. All my emails was ignored. After I found them on Facebook, asked there for tracking, reply I received it’s was screenshot of email which approx. Delivery dates. When all dates are finished I was asked on Facebook where is my parcel?! And they blocked me on Facebook! After that they send me tracking number by email and guess what! They shipped my parcel on the same day they send me tracking. And all that time there was excuses. I’m sick, my mum sick, holidays or whatever. But this is not end of story. I received product. First it’s not the same I ordered! Different size and Leight. On my email what that? They reply maybe I’m to long!!! Excuse me! You send me absolutely different product! Sizing not matching at all. I ordered uk 16, but received maximum uk 12. The quality of product is horrible. Synthetic with protruding threads. I send all photos to email, but they again not replying. And they block me on Facebook. So I can’t do much anymore. Will try to get my money back via bank.
It’s definitely lesson for me, not to order in companies I don’t know. And I definitely not recommend this company. Awful service,lyres and disrespectful person.
As I see reply from this rude seller. I can provide all evidence upon request. Have all screenshots from everywhere. And I may be rude on email, but I did not ever swear to anyone. Very rude seller and selfish. Writing lyes even here.

I bought a pair of boots a while back and had to return as they were too big. The customer service l received was excellent in terms of how to return the item to receive my refund. I would recommend this company as they sell quality clothes and shoes and they're customer service is great.

Bought the Pyra VIP Extra Padded Belted Palazzo Jumpsuit in green and I absolutely love it. So flattering and exactly as it looks online. Rachel replies to messages almost instantly and my item arrived quickly.

After I received my order I really enjoyed the look of my purchase , the staff including Rachel was really helpful in answering my emails when I asked where my product was. I was really happy overall

Definitely recommend VB Fashion.

I’ve bought so much from this boutique and have loved every order. I’m currently wearing the chunky knit cardigan and don’t feel like I will ever want to take it off! I’ve bought leather leggings which were gorgeous quality too. Everything is really reasonably priced considering the quality of the clothes. The customer service is 10/10. Nothing is too much trouble and Rachel is fab. Any questions about orders or delivery are answered really quickly. My only issue is that I don’t have the money to buy everything that I want to!

Good quality product, jumpsuit is well made and has washed well.. super comfortable too!
Thanks

Amazing quality items and very unique.Look stunning on.
Items true to size.

bought a cream chunky cardigan as a gift and it was beautiful, the quality was amazing and the delivery wasn’t too long. customer service was really good aswell. perfect for gifts or even just for yourself to lounge in. would definitely recommend.

The only thing from stopping me buying alot more from here is my own lack of funds! Clothes and service excellent 👌