Amazing and friendly staff who make the process of ordering stoma support products easy. Very knowledgeable and helpful when discussing options. Nicola who owns the brand made me feel totally at ease... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Nic, Simon and the team are amazing. For 11 yrs now I have had all my underwear, swim wear, support wear and Prescription items from Vaniila Blush the quality is fabulous the staff and service beyond... See more
Company replied
These are lovely stoma pants, I love that there’s a variety of lovely feminine prints and that they are high waisted, which just about covers my scars. As I’m not long after my j-pouch removal/stoma s... See more
Company replied
The in store service is exceptional. Tailored to your specific needs. Nicola has vast experience of the requirements of the clients. The online services are superb. I had difficulty at first but, a ca... See more
Company replied
Company details
- Medical Equipment Supplier
- Disability Equipment Supplier
- Gastrointestinal Surgeon
- Medical Supply Store
- Pharmacy
Written by the company
Designed with dignity. Backed by experience. Vanilla Blush creates comfortable, supportive medical garments for people with a stomas, incontinence or abdominal wall and groin hernias. Founded by former Neuro Intensive Care Nurse and stoma patient, Nicola Dames. Our products combine clinical understanding with real-life experience. We are an NHS-approved supplier, operate across the UK and Europe, and are committed to providing expert, compassionate support to every customer.
Contact info
Unit 43 Dalmarnock Road, G40 4LA, Glasgow, United Kingdom
- 01417630991
- info@vblush.com
- vblush.com
Free Fitting Service.
4.8
Excellent
656 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service all the time from start…
Great service all the time from start to finish
March 27, 2026
Great personal experience making me…
Great personal experience making me feel so comfortable x
April 24, 2026
Always helpful and have a fantastic…
Always helpful and have a fantastic range of product for everyone.
There service is very good and you get your order on time .
March 26, 2026
Very easy to order my repeat…
Very easy to order my repeat prescription over the phone helpfull service and friendly good products
April 20, 2026
Absolutely brilliant the way the…
Absolutely brilliant the way the garments have helped me lead a normal sporting life I don’t even know I have a stoma when wearing them.
April 20, 2026
Excellent Service Always
The team at Vanilla Blush always go above and beyond they make everything so easy and stress free and always keep me updated on when I can order new products couldn’t do it without them.
April 20, 2026
5 star experience
Amazing and friendly staff who make the process of ordering stoma support products easy. Very knowledgeable and helpful when discussing options. Nicola who owns the brand made me feel totally at ease when discussing my requirements. When product was not fitting as required this was changed without issue. I cannot recommend them highly enough ❤️
April 15, 2026
Reply from Vanilla Blush Medical Ltd
Thank you very much, Caroline for taking the time to give us this fantastic review. We really appreaciate it. Team VB
I deal with vanilla blush for my…
I deal with vanilla blush for my support vests which i get on prescription it's always an easy process
April 14, 2026
Reply from Vanilla Blush Medical Ltd
Thank you, Lesley. 5 star is fantastic. Team VB
Never received the items 😭
March 14, 2026
Reply from Vanilla Blush Medical Ltd
Hi Cameron. I am sorry to hear you have not received your items. I have taken the liberty to look into this. Tracking shows this was delivered. Hopefully you will see the below and reflect the one star you have given us. If you need any further information, please reach out by email. Team VB
Please see below.
Your item was delivered on 28-03-2026.
There may be more information on our delivery partner's website.
Continue tracking
Tracking number:
LA649335332GB
Service used:
International Tracked
Destination:
United States of America
Handed to:
Delivery partner
Tracking history
Saturday 28 March 2026
18:10
Delivered
Urbana, United States of America
13:13
Due to be delivered today
61801
13:02
Arrived at Delivery Office
61801
Friday 27 March 2026
06:40
Item received at Sorting Office
CHICAGO, United States of America
Sunday 22 March 2026
05:18
Your item is currently with Customs in the destination country.
ISC CHICAGO IL (USPS)
Saturday 21 March 2026
05:19
Item Received
ISC CHICAGO IL (USPS), United States of America
05:19
Your item is currently with Customs in the destination country.
ISC CHICAGO IL (USPS), United States of America
Thursday 19 March 2026
06:04
Item Leaving the UK
LANGLEY HWDC
05:30
Item Received by Royal Mail
LANGLEY HWDC
Wednesday 18 March 2026
16:51
Item Received
Glasgow MC
16:51
Item Despatched to Heathrow Worldwide DC
Glasgow MC
13:01
Sender preparing item
Excellent I am extremely happy with my…
Excellent I am extremely happy with my product it is very comfortable and works really well for me
March 16, 2026
Reply from Vanilla Blush Medical Ltd
Thank you very much, Walter. We really appreciate this. Team VB
Vanilla Blush Glasgow
From my first visit to Vanilla Blush Nicola made me welcome, the level of service and advice I received from Nicola was first class.
April 27, 2026
Reply from Vanilla Blush Medical Ltd
Such lovely comments, thank you John. Team VB
Brilliant company
Great products, really well understood my needs. Definitely recommend.
April 13, 2026
Reply from Vanilla Blush Medical Ltd
Thank you Ros, means a lot to us. Team VB
Such great customer service
Such great customer service. Orders are processed super fast also.
Really helpful team
April 12, 2026
Reply from Vanilla Blush Medical Ltd
Thank you Ruby. So kind of you. Team VB
Reply from Vanilla Blush Medical Ltd
Thank you Ben. Appreciate this. Team VB
Disappointed gents swimwearon limited choice for…
Disappointed on limited choice for Gents.
April 11, 2026
Reply from Vanilla Blush Medical Ltd
Hi Roy, thanks for review. The link below, 5 pages worth, shows all the men's products we do. I will reach to you by email to see what else you'd like to see. https://www.vblush.com/en/shop/mens
Reply from Vanilla Blush Medical Ltd
Thank you Karen. Appreciate the review. Team VB
Super products
Tops, vests and underwear are a life saving for me with my ongoing issues- super products - Thank YOU
April 8, 2026
Reply from Vanilla Blush Medical Ltd
Thank you very much, Mary. Really appreciate this. Team VB
Reply from Vanilla Blush Medical Ltd
Lovely to read, Jasbir. Thank you. Team VB
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