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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, helpfulness, and extensive product knowledge, making every interaction pleasant and informative. People frequently highlight the excellent service, noting the efficiency and ease of their overall experience, from browsing the website to receiving their purchases. The products themselves are often described as high quality, accurately depicted, and offered at competitive prices, with many customers appreciating the detailed information provided and the various exclusive deals available. Delivery services are also frequently commended for their speed, reliability, and careful packaging. However, some customers experienced minor issues with delivery times, such as a longer-than-expected wait for an air rifle or a parcel temporarily lost by the postal service. A few other people also felt that a product they received might have been previously used or returned, noting issues like a pre-set zero stop on a scope and minor damage to accessories.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the wide range of... See more

Service

Customers consistently note positive experiences with service, highlighting top-notch and fantastic service,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and prompt... See more

Staff

Customers had positive experiences with staff. Many reviewers praise the team as helpful, knowledgeable, and... See more

Price

Consumers find prices to be very positive. Many reviewers highlight competitive and great prices, often... See more

Based on these reviews

Rated 5 out of 5 stars

Great service every time, prices usually good codes from Aar help contact is good for online and parcels well wrapped , my Taurus 2 scope 5***** my continental await results, they going to ring me... See more

Rated 5 out of 5 stars

Website is easy to navigate , products are clearly well listed information wise about power levels , best usage etc. Postage costs and limitations explained clearly. Products are priced fairly... See more

Rated 5 out of 5 stars

Very friendly staff, visit the shop if you get the chance. When ordering online it can take a while for delivery, but trust me it's well worth the wait. The staff really know there onions, plus I like... See more

Rated 5 out of 5 stars

Easy to find what you are looking for, detailed product information, good prices and offers (some of which are exclusive, eg package deals) and good delivery times. Plenty of help and advice if and wh... See more


Company details

  1. Sporting Goods Store
  2. Airsoft Supply Store
  3. Ammunition Supplier
  4. Gun Club
  5. Gun Shop
  6. Outdoor Sports Store

Written by the company

A UK-based company that is a premium dealer of airguns, airsoft guns, optics, ammunition, and accessories, rewritten in first person: We are a leading supplier of airguns, airsoft guns, optics, ammunition, and accessories in the UK. We offer a wide range of products from top brands, including air rifles, pistols, shotguns, scopes, pellets, and BBs. We also provide expert advice and support to help customers choose the right products for their needs. We are committed to providing our customers with the highest quality products and services. We have a team of experienced staff who are knowledgeable about all aspects of airguns and airsoft guns. We also offer a wide range of services, including gun cleaning, repairs, and upgrades. If you are looking for a reliable supplier of airguns, airsoft guns, optics, ammunition, and accessories, then we are a great option. We have a wide range of products to choose from, and we are committed to providing our customers with the best possible service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent

Fist time I’ve collected from the shop, friendly staff, happy to help, great value on what I’d ordered online and also bought more while I was there. Saved postage/courier costs and used it for diesel instead. Will definitely go to the shop again now I know where it is.

January 26, 2026
Rated 5 out of 5 stars

New 6-24 scope

Looking for a 6-24 scope for my brocock. Saw this on vector air website. Came well packaged as usual. The scope is very clear and bright. Love the dot instead of a crosshair.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

I have numerous airguns but the Reximex…

I have numerous airguns but the Reximex Lieva caught my eye ....I searched the internet, as we all do these days, and Vector Air popped up with the best price...beating all others by £45. I placed my order on line, very easy. Picked it up this afternoon.... VERY happy.. they also gave me 25% off a new scope because I purchased the rifle....AND 'reward points' which saved me £5 off a tin of pellets. SO.....I saved £97 in total.... service in the shop was awesome too. I'LL BE BACK :-)

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Nice bit of kit

Nice bit of kit that compliments the look of my long barrels Vixen 2
Makes the gun that was already quiet extremely silent
Well worth the money

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

The best buying experience, customer care and the best team under one roof

Bought a few guns now from Vector Air, (thanks to Andy by the way for relieving my bank balance) and I couldn't be happier with the service or advice they give. My latest purchase over Christmas was probably my most expensive but on an unbeatable offer and as soon as the shop opened I did the 160 mile round trip to collect to be told my order hadn't been processed yet (my fault because I didn't wait for a confirmation Email). After explaining how far I'd travelled I was told to go grab a McDonald's and come back in an hour which I did and they had everything ready so I could get on my way and I'm sure that this is the level of customer service they constantly deliver so thanks to all the staff who just do a great job.

December 27, 2025
Rated 1 out of 5 stars

Very poor customer service AVOID!

I ordered the Vector Optics Taurus GEN2 4-32x56 FFP 34mm Scope (SCFF-34), which was posted al all appeared ok. The box was a bit damaged, but thought it was just Royal Mail. Likewise opening it up the instructions were torn. So I checked the scope Reticle and all appeared ok. Set the scope up and went to the range only to find I couldn’t move the Elevation down past a certain point. So I realised then that someone had already set the Zero stop and the new scope wasn’t new but more likely been used and returned. I then checked carefully over the scope and could see some marks that I thought were caused by the bikini covers, but weren’t. And to top it off the Sunshade honeycomb was damaged. I emailed Vector Air straight away with photos, and received a curt reply saying the scope was new off the shelf. Not an apology or any attempt to rectify the situation. Zero customer care at all. You only ever find out how good a company is when something goes wrong and then how they deal with it, and Vector Air have been awful. Poor communication, no apology and no solution. Very short and abrupt emails and quite rude. They don’t answer the phone, and are faceless behind the emails. Wouldn’t recommend as I’m also out of pocket on return postage. The only positive was the rime it took to refund.

December 26, 2025
Rated 5 out of 5 stars

1ST CLASS SERVICE EVERYTIME

ALREADY DONE REVIEWS FOR VECTOR AIR NOTHING CHANGES FROM ORDERING TO DELIVERY BY ROYAL MAIL OR THERE OWN DRIVERS (TEE AND CRAIG) SPOT ON EVERYTIME ONLY STARTED BUYING FROM ABOUT 18 MONTHS AGO HAD NO PROBLEMS WHAT SO EVER IF THEY GOT WHAT I WANT I ALWAYS PURCHASE FROM THEM 1ST CLASS SERVICE EVERYTIME.

December 27, 2025
Rated 5 out of 5 stars

Great shop anfd knoweldgable helpful people. …

Recently visited Vector Air to purchase a replica Smith & Weson Schofield revolvet.
Everyone one was polite and knowledgeable of their products allowed me to view all the difference options stylaescand finishes the Schofield came in with no pressure to buy.
Once I made my decision the revolver was checked and tested prior to handover and a quck run through of the CO2 was offered as new to this type of spec.
All in all a excellent experiancebin store and have no problem recommending Vector Air will definitely be using their services again.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Vector Air

Easy to find what you are looking for, detailed product information, good prices and offers (some of which are exclusive, eg package deals) and good delivery times. Plenty of help and advice if and when needed. Excellent company.

December 25, 2025

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