Excellent customer service from the helpful team at Vegan Toys when I lost the charger to my favourite banana. A replacement one was sent straight away... phew! The toys are well made, fairly priced a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I purchased an item with next day delivery as I am visiting the UK, and need it before I leave. The item hasn't arrived several days later, and there is no response to my email anquiry. They appear... See more
Company replied
I had a great experience! The item shipped out quickly, and got here fast. The product itself is high quality and feels great, and it comes extremely well packaged. When I was having trouble with trac... See more
The products are great quality, and great fun! The packaging was discreet with no hint of the goodies inside. Dispatch and delivery were nice and quick. The only reason I haven't given a 5 star rating... See more
4.1
Great
46 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Experience!
I had a great experience! The item shipped out quickly, and got here fast. The product itself is high quality and feels great, and it comes extremely well packaged. When I was having trouble with tracking, I almost immediately got a response and they even checked in a few days later like they said they would. Overall, a great experience!
September 9, 2019
Unprompted review
I would use them again, it’s a good cause
They are very good and impressive with how quick they respond to queries. Fun discount codes when they have them.
Their products are good so far and I believe if I do have a problem they would be helpful in assisting me.
July 7, 2019
Unprompted review
Speedy and discreet
June 2, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.