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Rated 1 out of 5 stars

I won £257 easter friday with drew £200 i then won another £120 so when it came to me taking the £150 thats left they decide to switch the withdrawl to my old bank account which i closed you go to dep... See more

Rated 1 out of 5 stars

Opened an account this evening, deposited twice then it was closed with no explanation, with my balance locked away inside. I managed to get one reply from someone on chat saying I have duplicate a... See more

Rated 3 out of 5 stars

Williamhill is pretty good I get big wins quite alot and i enjoy playing the games because I find you generally win more often compared to some other apps whether it's big or small wins it seems my mo... See more

Rated 1 out of 5 stars

Do not use the betting terminals They will not pay out your winning bet as they give you “technicality’s’ And small print lies and they are full blast little Pinocchio’s …. You contact them they ig... See more

Company details

  1. Gaming service Provider
  2. Betting Agency
  3. Board Game Club
  4. Casino
  5. Online Casino or Bookmaker

Information provided by various external sources

William Hill plc is a bookmaker based in Wood Green, London, England.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

39 reviews

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Rated 1 out of 5 stars

I won £257 easter friday with drew £200…

I won £257 easter friday with drew £200 i then won another £120 so when it came to me taking the £150 thats left they decide to switch the withdrawl to my old bank account which i closed you go to deposit then press remove but dont work i then tried live chat that dosnt work you then try another chat page only to be told your not meant to be on that page.. you phone customer helpline only to be told they dont deal with online accounts ...very conveient!! So u dont or cant talk to nobody you can t get them to pay u to the account u deposited from they clearly dont like u winning so i got £150 sitting there that i cant have.... william hill rip off! Iam now going to hand this over to trading standard williamhill!

April 4, 2026
Unprompted review
Rated 1 out of 5 stars

Thieves

Opened an account this evening, deposited twice then it was closed with no explanation, with my balance locked away inside. I managed to get one reply from someone on chat saying I have duplicate accounts but I don’t, but there was no further replies when I stated this, no email to give any information, nothing.

I should have read the reviews first, it appears.

March 5, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

These slots are shocking and I spend about £25 per day to almost never get a bonus feature

William hill have rigged so much that it’s free money for them .

Avoid at all costs

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

AVOID AVOID AVOID

Deposited loads got nothing back.
At what point does the % return to player come into play I wonder ,It’s geared towards favouring the casino and should be outlawed it’s a mathematical conundrum .
I’ve played the same game on different sites and this site has paid back £0.

You win some you lose some Yh but this is all lose lose lose. You be better off playing a demo slot and keeping your cash you will have more fun. Seriously rubbish no hard beans just unfair to the player.
Edit to add. After I closed my account they sent an email about safer gambling!
They didn’t mention it whilst I was depositing £££.1

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

One of the worst gambling sites iv ever…

One of the worst gambling sites iv ever played. I thought lad brokes was the worst but this definitely tops it.
Iv deposited nearly £500 and no win whatsoever, no bonus games, monopoly Casio is by far the best Casino iv ever played. This, I don’t even have words 🫣

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

awful

awful , William Hill Honiton, manager there i think is called Nadia, without doubt The worst manager I've ever seen, doesn't speak to you,say good morning or anything, should never be working in retail, earlier in the week i played the machine lost bit of cash then played on My debit card, got back £248, another person behind the counter said he can put that back on the card for me,i said ok after he done it he said that would take 72hours to clear, there living in the dark ages,why didn't he tell me this beforehand???, two days later, Nadia tried to do the same,fell out with her and think she banned me, I'll never go back again, so went to corals just Up the road, played the machine woman said i can put it on your card,i told her about my hills experience she said it'll clear instantly which it did, Plus babs Laura and another Guy forgot his name are all polite and talkative,

September 3, 2025
Unprompted review
Rated 1 out of 5 stars

I’m emailing head officei phoned head…

I’m emailing head officei phoned head office because today I was told to just “get out??!”and several other punters asked why and he said “ say what’s it to do with you what’s it to do with you?”So I’ve emailed phoned head office? I’m gonna send an email and head office will look into it. I’m an elderly pensioner of 74 on crutches and disabled ,Scott is a manager and he’s not there today. It’s smelly is dirty. The toilet smell I had to use my own air freshener to freshen it up they don’t sweep up or keep it clean. I would not

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

Since June 25th I have been trying to…

Since June 25th I have been trying to resolve a problem with a withdrawal I won in the game.

Between June 25th and 26th they withheld 200 pounds from me

I tried to resolve it and sent all the documentation they asked for

Today, June 27th, I still have no response and no money.

Not to mention the incompetence of the operators who have passed me around countless times.

Yesterday I made a complaint here that I deleted by mistake.

I have already submitted it to Citizen Advice

June 27, 2025
Unprompted review
Rated 1 out of 5 stars

Bonus, what bonus ? shocking.

Without doubt WH has become worse over the past 12 months. Not sure whether there has been some kind of shift in ownership, or they have just become less focused on customer experience. The online casino bonuses are little to non existent. This is not a bitter gambler talking, I budget sensibly and look to be as objective as I possibly can. And like a lot of gamblers, I like to look at statistics and trends. And there has been a definite shift on the gaming platform, with the odds further stacked in their favour. I would advise, try some different platforms, be sensible, but do not let this company keep taking your money with little hope of getting any kind of return. Like I said, I am not bitter, just pragmatic.

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

Legalised scam.

Online slots just take, take, take and never pay out. Been playing for months and the experience has been terrible compared to other betting sites. The bonuses rarely come, and when they do, they leave you extremely disappointed. Expect to spend many hundreds of pounds to win pocket change.

June 12, 2025
Unprompted review
Rated 1 out of 5 stars

Crap rip off's

I keep trying with this company but the slots games just never give out bonuses. I'm. Really getting fed up now.. Got to think about binning william hill off altogether.

April 24, 2025
Unprompted review
Rated 1 out of 5 stars

Wish I didn’t have to give a star but…

Wish I didn’t have to give a star but disgusting cheating site I’ve lost over 2 grand and have only won ten or twenty pounds they don’t rarely give a bonus and make all the games set up so that you have no chance of winning please don’t waste your money on this site like I did I suggest MR Q or Sky Vegas or Gala theese are fair sites I’ve had some cracking wins there William hill are scammers

March 8, 2025
Unprompted review

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