Vegasgems Reviews 248

Connor one of the support agent helps a lots since im new here in this casino

This site is a scam. They will lock your account with a fake 2fa authenticator that they control to avoid paying out. Had to threaten charging back to just get the money that I put in back and didn't get my winnings. Might sue.

I opened an account and purchased $300 of currency. I played a few games and decided to withdraw, but my account was instantly banned. Support ghosted me afterwards. Do not deposit! They will not pay out!

Definitely not one I care to play. Simple as that.

Response time was great, Connor the rep helped me out tremendously, couldn’t have asked for better service. A+ for sure

Since the 1st time I've played at this casino, it's been nothing but excitement! I really love this site and all of the games here.

Kim was amazing

Phenomenal Experience, instant payouts, freebies everyday, made a 5usd purchase cashed out twice for 200usd got it instantly, great support team, great all around site. try it out and thank me later

Yes.Connor was very helpful and knowledgeable. He answered all the questions I had regarding the Redemption process and when all was said and done he ended up saving me 3 days of wait time allowing me to receive my redemption in 24 hrs instead of 4 days.I would definitely recommend. Great Service and definitely customer oriented.
5 STARS FOR SURE!!!

Fastest payout I've ever seen (after the first payout which took about 12 business days). Good list of games. Excellent customer service. Hourly bonuses and extra bonuses with the bejeweleed chests available every hour with purchase.

I just do not understand why some of these casinos mark up the bets on games like jokers jewels the min bet is usually $0.05 but on vegas gems the min bet is $0.25 . There games only hit good 1 time and that was the day I signed up I was able to get to $95 $5 from cashing out and then every game just stopped hitting all together and every since then nothing has hit at all not even when I deposited so with that my review will stay the same until I have a better experience

Excellent customer service

Yes y'all do very good job thank u so much

Great customer service quick responses very kind and courteous

First off I want to say that Vegas Gems has paid out everytime no problems and quickly. Which is very important to me playing any casino online. The games run smoothly and the whole platform of the site is creative and engaging. With that said the best thing about Vegas Gems in my experience so far is its customer service.

I made an error on a deposit that was 100% my fault on a bitcoin deposit and the customer service representative H3PEY was the best customer service representative I have ever encountered in my life on a live chat query.
The problem was solved and was done in the most professional and efficient manner that you could expect from any top level professional.

fastest redeem of any site I've played on. other sites would have made me jump through hoop after hoop to redeem 100. I was able to redeem 10x that much through vegas gems and was paid out within minutes of my request

Very interesting place with a unique vibe. Customer service is 10/10. Fast and helpful. I had an issue with my payment but customer support is asking me through it with no other issues.