Vegasgems Reviews 248

So quick and an awesome customer service never had such good experiences with any casino online! Two thumbs up and five stars!

Love Vegasgems and the Customer support was of much help today when I needed them. Thank you

I really like Vegas Gems!! It's one of my favorite places to play!! They have lots of games, customer service is great and also able to help, with quick response if need help two!

The Vegas Gems team was very friendly and gave detailed explanations as to what was needed to move forward with the redemption process. The funds were also received even sooner than initially expected, which is always a plus!

Just cashed out a hundred successfully off of this site they are 100% legit

Answered all my questions at a correctly manner thank you keep up the good work

Great games. Debit/Credit Card purchases. Chat support responds within minutes and are extremely friendly and ready to answer any of your questions.

Yes thought I lost my case but they found it for me

So I came across Vegas gems by happenstance and it became legitimately my absolute favorite sweeps casino. No exaggeration. It’s kind of iffy trusting sweeps casinos since they aren’t regulated so they usually make up for that by generous offers and bonuses. And boy does this site not let you down. They’re a sister site to csgoluck and I feel like this one’s gonna take over here soon just based off the customer service people being PERFECT on each site. H3PEY and Kim I’m not even sure why they don’t work for Apple Support with patience and empathy like they have. It’s not often you want to actually befriend customer support people lol. But I feel like I’d actually hang out irl with both. I am apart of a large YouTube gaming and twitch channel and we talk daily about how oddly wholesome and awesome this site is. The game selection is massive. I’m a pragmatic player and love sugar rush.

I would however say that what needs improved is the authorization fees (goes through smoothly each time though) for payments and the smoothness and latency in the slots and occasionally crash. It feels like you’re using a Free slow VPN sometimes when you’re playing due to the time between wagers and button presses. Which I know they’re working on and will get resolved super fast. I’m even comfortable enough here to state some things like that. I have an iPhone 15 Pro so it runs incredibly when it’s able to. And the site accommodates any change in device or screen size I throw at it or play on. For being a new site. This place is incredible. Sucks to see more people find this gem. Cause that means the hourly rain gets smaller for me 😜.

You’ll be surprised at how good this sweeps site is. You’ll be legitimately surprised.

Although I don't yet have experience with depositing or withdrawing here yet (will update when I do) I can comment on how wonderful their customer service is. I had a small issue with my daily gems and their customer support was very quick to help me resolve it.

VegasGems is awesome! It's nice to see a casino bring something different to the table. I love the unique features. The cases make it so much interesting! I also think the customer support is really helpful and fast! It's worth checking out.

Well Kim in customer service makes the whole review itself. She was diligent and thorough in helping me with my issue and very understanding in a way that you knew it was genuine. By far the best help I have received by any customer service agent this far in my life. She takes it to a whole new level of making sure that she exhausted every possibility to try and resolve a problem. Top notch and other gaming sites need to really take notes on her approach to helping because everyone could benefit by watching her in progress. Couldn't have e been a better experience and respect her kindness and sympathetic nature she showed while helping me resolve a glitch I had playing a game. If you get th e opportunity to have her help you, your definitely going to get 100% effort and diligence until your issue is resolved.

Winning that 150 without me knowing what’s happened

Awesome games and super fast redemption speed. Excellent customer service and very user friendly platform. Will be playing here on a regular basis!

Honestly Vegas gems is probably the best sweeps casino out there right now. Games are provably fair with high rtp shown for each game, and they have pragmatic as a provider which is awesome. I’ve had no problems redeeming, I’ve had some big wins and they were paid usdt within one day. The support team is great as well. Kim and Hepey are very nice people.

The support from Kim was nothing less than awesome. Helpful, knowledgeable, very positive energy, and most of all a blessing to have her assistance. Having her assistance makes for a positive experience. Thanks Kim! Your a super star of your own style, love it.. take care 🦋