Fast delivery, great communication and our dog Flo absolutely loves this food. She has Benevo grain free feast and Ami dry food. She's a rescue we've fed on this food since she came to us six years a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thank you for providing cruelty free pet products! We absolutely love the brand Benevo for our little rescue staffie who was found as a stray. Benevo’s puppy kibble transformed her into the powerful g... See more
Company replied
Really friendly and helpful customer service which made my buying experience very pleasant. Also really impressed by the wide range of products which I can buy in one place which means I’ve been able... See more
Company replied
I was very impressed with the wide variety of vegan dog food and wanted to give it a try. I bought a good selection of wet food and dry food samples because I wanted to see the kind of food my chihuah... See more
Company replied
Company details
Written by the company
For more than 20 years, we have proudly offered the UK’s most extensive selection of plant-based options for cats and dogs. As an independent, vegan-owned business, our mission is to help you share an animal-free lifestyle with your beloved pets in a way that is nutritious, convenient, and enjoyable for both you and your furry companions. With nearly two decades of experience with vegan pets, we have developed a deep understanding of plant-based nutrition and its benefits. We offer an extensive range of nutritionally complete foods, delicious treats, biscuits, and eco-friendly alternatives to traditional pet products, all of which are cruelty-free. Whether you're just starting your journey into plant-based feeding or have been doing it for years, we're here to provide the expertise and products you need to nourish your pets while supporting your ethical values.
Contact info
Unit 4 Downley Business Park, PO9 2NJ, Havant, United Kingdom
- 02392 453355
- hello@veggiepets.com
- veggiepets.com
4.8
Excellent
608 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from VeggiePets.com
Thank you for kindly leaving us 5 stars Clare 😊 and super happy to hear your dog is really loving his food!!
Highly recommend
Fast Delivery, Kept me up to date on email.
Our Bonnie absolutely Loves the taste.
Will be ordering more.
Thank you
September 30, 2025
Reply from VeggiePets.com
Thank you so much for the 5 stars Andrew!
We’re thrilled to hear Bonnie is enjoying her food and that you found our delivery and updates helpful! We'll look forward to hearing from you soon! 💚
Products are easy to view and…
Products are easy to view and information is good. Really easy to complete the order. Delivery was fast too. Happy so far, will reorder.
September 30, 2025
Reply from VeggiePets.com
Thank you for your review Angela! Really happy to hear you found our website easy to navigate and your order simple to complete. It’s great to know your delivery arrived quickly! We look forward to welcoming you back for your next order 💚
Consistently amazing customer service
Consistently amazing customer service! Always reliable and postage is speedy. Brilliant, ethical company whose products my dog absolutely loves. Thank you!
September 30, 2025
Reply from VeggiePets.com
Thanks so much Tom, for your lovely review!
So glad to hear your dog loves the food, and that our service has been reliable and speedy. It really means a lot to know that our ethical approach is appreciated too. 😄
We honestly value your support 💚 thank you.
An Excellent and Reliable Company
I have been a regular customer of VeggiePets.com for coming up to 9 years, to cater for all my vegan lurcher, Ash's diet apart from a large portion of freshly steamed green vegetables every day, to accompany the Benevo Duo, split over lunchtime and evening feeds. Benevo biscuits are always available to her. Over all this time I cannot fault the quality of their services. An excellent and reliable company indeed.
September 28, 2025
Reply from VeggiePets.com
Thank you so much for your wonderful review Julian, and for being such a loyal customer over the years!
It means so much to us to hear how well Ash has been doing on her plant-based diet... she sounds like a very loved and well-fed girl 🥰
We really appreciate your continued support and kind words about our service too. Thanks again 💚
Veggie vs Meat
Over the years, we've tried every food on the market, every flavour going & our American Bulldog still ended up with a horrendous upset tummy. Every food was tested for 3 weeks, one at a time, but I can honestly say that since going veggie, she has a new lease of life. She no longer has (constant) diarrhoea, no sickness, no foul smelling bum pops & her coat is shiny again! 11½ years old now going on 6!
Love it. Wouldn't go anywhere else now!!
September 20, 2025
Reply from VeggiePets.com
Hi, thank you so much for sharing this!
We LOVE hearing these stories and I know others who are in the same predicament do too. ☺️
We’re absolutely thrilled to hear how well your dog is thriving on her veggie diet, what an amazing transformation! It’s always so heartwarming to hear stories like yours that show just how well dogs can do on plant-based food, and how it sometimes is exactly what they need to be able to get the best out of life!
We really appreciate your kind words and continued support 💚
Reply from VeggiePets.com
Hello, thank you so much! Getting your order to you quickly is exactly what we aim to do 😁 we're really glad you love the products too!
Why did I buy a huge pack?
Why did I buy a huge pack?! Cats won't touch it, sadly.
I should have got one tin to try...
September 13, 2025
Reply from VeggiePets.com
Hi Sara,
We’re sorry to hear your cats didn’t take to the food. If we’d known, we’d have been happy to arrange collection and a refund for the unopened items.
We do offer single tins so you can try them first before buying in bulk, as we understand that every pet has their own tastes and preferences. Hopefully you might consider giving one of the smaller options a try next time.
Speedy deliveery
September 17, 2025
Reply from VeggiePets.com
Thanks Richard! Glad to hear it all arrived with you quickly! 🚚💨
Reply from VeggiePets.com
Thank you Marie! So pleased to hear everything went as it should 💚
Good food, good service
I wasn't certain my fussy cats would even consider eating vegan food - I was wrong! They enjoyed it as much as they enjoy their usual food, made from chicken.
September 6, 2025
Reply from VeggiePets.com
Hi Julie, we would just like to take the time to thank you, not only for your review, but your open mindedness in trying out plant-based food for your cat with the samples, and most importantly, for taking the big step to make the switch to a more compassionate way of feeding!
We honestly couldn't have asked for more 💚 thank you!
Ami Vegan Cat Food
Our cat enjoys the Ami Vegan Cat Food (dry) and we have been ordering the 7.5kg bag over the past 3 years! We had almost run out, however we received the order really promptly- ordered on Sunday 7.9.25 and it was delivered on Wednesday 10.9.25. The whole process from placing the order, getting the confirmation and updates regarding delivery and the delivery itself were seamless.
September 10, 2025
Unprompted review
Reply from VeggiePets.com
Wow! Thank you Nadira! We love hearing from our loyal customers, and 3 years is no small amount of time! Glad to hear that your cat's food arrived swiftly and just in the nick of time!
We really appreciate you taking the time to leave such a kind review, thank you 💚
Put product in garden for the strey…
Put product in garden for the strey cats, and they loved it even the wildlife ie birds ate this?
September 7, 2025
Reply from VeggiePets.com
Thank you for your kind review and for sharing this! It’s so lovely to hear the stray cats enjoyed the food, and even more wonderful that the local wildlife did too 🐦.
We’re delighted that it’s being put to such kind use 💚
Great service
September 14, 2025
Reply from VeggiePets.com
Thank you Wayne! Appreciate you taking the time to leave us a review 😊
Great but getting expensive
These guys are great, I love what they do. Prices for Benevo dog food are now quite a bit higher than other retailers. Sorry but I cannot afford £15 more for 2 bags of dog food, even if it’s supporting a company I like. Money just isn’t there
August 28, 2025
Reply from VeggiePets.com
Thank you so much for your kind words and support 💚
We completely understand your concerns - times are tough, and we know how important it is to keep costs manageable.
We do our very best to keep prices fair while also covering the rising costs we face. We appreciate that you value what we do, and we’ll continue working hard to be able to offer the best service and products we can 🙂
Quick delivery cat loves the veggie…
Quick delivery cat loves the veggie kibble too!
September 1, 2025
Reply from VeggiePets.com
Hi Laura, thanks for the 5 star review! We're so happy to hear your cat is loving their kibbles and that it arrived swiftly - perfect!
We love Veggiepets ❤️
We love Veggiepets ❤️ They have such a great range and our dogs have always thrived on the food. Great communication and parcels always arrive in good time. We sadly only have one very elderly dog currently but we would always recommend this company to any pet owner 😊
September 13, 2025
Reply from VeggiePets.com
Thank you so much for your kind words, Su 🙂
We’re delighted to hear your dogs have been doing so well on our foods and that you’ve found our service reliable! Many of our customers are also nurturing senior dogs, so there's lots enjoying VeggiePets in their golden years! Thank you also for recommending us, we really appreciate it 💚
Reply from VeggiePets.com
Thank you Alison 💚 Glad to hear your parcel arrived with you fast!
I ordered the samples of dry dog food…
I ordered the samples of dry dog food and gave it to 3 different dogs and they all enjoyed it. My parcel came quickly, within a few days and I was notified beforehand about delivery. Overall I think this company is doing an excellent job. I would order from them in the future.
August 26, 2025
Reply from VeggiePets.com
Hiya Sharon, thank you so much for your wonderful feedback! 🌱 We’re so happy to hear all three dogs enjoyed the samples and that your order arrived smoothly. It means a lot to know you’d choose us again in the future. Hopefully we'll be at your service again soon! 😊
Great products and usually the cheapest…
Great products and usually the cheapest for our vegan dog food
August 29, 2025
Reply from VeggiePets.com
Thank you so much for your kind review, Sam! 🌱
We’re delighted to hear you’re happy with the products and value we offer.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.