Everything was extremely well explained at all stages. From my initial consultation to my treatment options and follow up aftercare. Although it wasn't the cheapest procedure, I do feel it was worth t... See more
Company replied
Location
Switch locationUnit 2, 14a Montpelier Place, BN1 3BF Brighton, GB
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See what reviewers are saying
I was so privileged to have Consultant Mark Bratby perform my procedure in April. His skill, intelligence, reassuring kindness, sense of humour and concern were all palpable and of great relief to me.... See more
Company replied
Excellent consultation today with Nigel Hacker in Brighton. A detailed visual and ultrasound examination was made, with conclusions drawn and a treatment plan agreed. Nigel was not only knowledgeabl... See more
Company replied
The consultant was very thorough and recommended the treatment that I needed . I felt extremely reassured and came away feeling it was the best decision I made making this appointment .. so thank you... See more
Company replied
Company details
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
Unit 2, 14a Montpelier Place, BN1 3BF, Brighton, United Kingdom
4.1
Great
26 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Horrible company
Horrible company. Ignores all questions and the same person keeps spamming with emails. Pathetic
To respond to their reply - I have been in touch six or seven times and only received one very rude dismissive reply but tons and tons of spam. Tons of it. No amount of blocking gets rid of it. This is an empty apology and if these basics can’t be met, I would not trust you with my body
December 10, 2024
Unprompted review
Reply from VeinCentre - Brighton
Hi James,
We are sorry to read your feedback and to hear about your experience so far. We notice that you have only recently been in touch with us so we apologise that our communications have not met your expectations. Your feedback is invaluable in helping us improve.
Wishing you the best,
Katie
Friendly and very informative
Friendly and very informative and explained everything well including good and bad results
September 15, 2024
Reply from VeinCentre - Brighton
Hi Deborah,
Thank you for your positive review! We loved seeing you. We're so pleased to hear you felt informed, we want you to feel supported throughout your journey with us.
Best wishes,
Katie
My experience with Veincentre
The whole process from beginning to end is all about efficiency and transparency. I feel I can trust the organisation and the consultant who answered all my questions without hesitation. The receptionist was welcoming and friendly. I am very happy with the service.
September 18, 2024
Unprompted review
Reply from VeinCentre - Brighton
Hi Helen,
Thank you for your lovely review, especially about our clinic team! So glad to see you felt informed and at ease throughout your journey with us.
Wishing you the best,
Georgina
Excellent service
Excellent service. Was seen quickly and procedure explained well. The Doctor I saw was great, made me feel at ease. He had a great sense of humour which helped.
September 7, 2024
Reply from VeinCentre - Brighton
Hello,
We are so happy to hear about your experience with us. Thank you so much for your kind comments about the consultant who cared for you.
Best wishes,
Katie
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