VeinCentre - Canterbury Reviews 

27
TrustScore 4.5 out of 5

4.3

24 St Georges Street, CT1 2SS Canterbury, GB


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Rated 5 out of 5 stars

Fairly local to where I live. The reception was good. The consultant explained the procedure to me. The actual ultra scan was made comfortable. The scan results were explained to me. Treatment w... See more

Company replied

Rated 5 out of 5 stars

I had a really great experience at the Vein Centre Canterbury. Nelan was fantastic throughout — professional, friendly and really put me at ease. The service from start to finish was excellent, and mo... See more

Company replied

Rated 5 out of 5 stars

Following a heavy bleed from a vein while on holiday I needed to get checked out. While there was a considerable wait before I could get an appointment, as the centre I used is only open once a for... See more

Company replied

Rated 4 out of 5 stars

Waited 15 mins past app.time. I didn't mind that. Made an appointment for procedure which I was going to query as it was with a different consultant. They rang me to change it to the consultant I s... See more

Company replied


Company details

  1. Medical Center

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • 24 St Georges Street, CT1 2SS, Canterbury, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

27 reviews

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4.3

All reviews

(27)

1,097 reviews in the last 12 months

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Rated 5 out of 5 stars

Really helpful and very informative

Really helpful and very informative , both consultant and nurse made me feel very comfortable .

May 31, 2025
VeinCentre - Canterbury logo

Reply from VeinCentre - Canterbury

Hi Jane,

Thank you for your kind words, we’re so pleased to hear you felt well-informed and comfortable during your visit. Our team always aim to put patients at ease, so it’s lovely to know that came across in your experience.

We really appreciate you taking the time to share your feedback.

Wishing you the best,
Katie

Rated 5 out of 5 stars

Positive experience

Friendly, clean and thorough consultation and explanation

May 31, 2025
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Reply from VeinCentre - Canterbury

Hi Catherine,

Thank you for your kind feedback. We're so pleased you had a positive experience and found the consultation friendly, clear, and thorough - that’s exactly what we aim for.

Wishing you the best,
Katie

Rated 5 out of 5 stars

Very comprehensive assessment

Went for very comprehensive vein assessment
Very friendly staff help keep you relaxed. Excellent information provided and through explanation and discussion around available options

April 24, 2025
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Reply from VeinCentre - Canterbury

Hi Christopher,

Thank you for sharing your experience. We're so glad to hear you found the consultation thorough and that our team helped keep you relaxed throughout. We loved welcoming you to Veincentre!

Wishing you the best,
Katie

Rated 5 out of 5 stars

Great experience

Great experience, was made to feel welcome by the friendly team and the procedure was explained to me alongside potential risks. I left feeling at ease and well informed.

April 11, 2025
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Reply from VeinCentre - Canterbury

Hello,

Thank you for your feedback! We're so glad to hear that you felt welcomed by the team and well-informed throughout the process. It’s great to know that the explanation of the procedure and its risks helped put your mind at ease. We appreciate you sharing your experience!

Wishing you the best,
Katie

Rated 5 out of 5 stars

My Consultant was very informative

My Consultant was very informative. Advising me of the treatment and checking l had read all the information. I was anxious of course, due to my age. The day of the procedure he was reassuring and helped me feel relaxed.The treatment was carried out in a very sterile manner and l felt safe.

March 28, 2025
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Reply from VeinCentre - Canterbury

Hi Angela,

I’m so glad to hear that your consultant took the time to ensure you felt fully informed and reassured. It’s wonderful that the procedure went so well and that we could ease your nerves. It’s so important to feel confident and at ease, it’s great to know you felt well taken care of! Thank you for sharing your experience.

Wishing you the best,
Katie

Rated 5 out of 5 stars

Fast and professional service…

Fast and professional service everything including cost is explained thoroughly. Staff are friendly and courteous. Would definitely recommend.

March 7, 2025
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Reply from VeinCentre - Canterbury

Hi Lisa,

Thank you for your kind words! We're delighted you had a smooth and professional experience with us. Clear information and a friendly approach are so important to us, and it’s great to hear that reflected in your visit.

Best wishes,
Katie

Rated 5 out of 5 stars

The centre is extremely clean and the…

The centre is extremely clean and the staff are very polite and informative

November 1, 2024
VeinCentre - Canterbury logo

Reply from VeinCentre - Canterbury

Hi Sue,

Thank you for your kind words! Providing a welcoming and professional environment is so important to us, so its great to hear your feedback.

Best wishes,
Katie

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