Relaxed atmosphere, lovely welcome from Ginny. Dr Guiness and Emily were very kind and professional, explaining everything at each stage of the procedure. I have a few months to go before I see the fi... See more
Company replied
Location
Switch location31-32 Southernhay East, EX1 1NS Exeter, GB
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See what reviewers are saying
Very welcoming arrival, I felt at ease during my consultation, everything was explained well and all my questions were answered.
Company replied
This was my third procedure at Exeter Vein Centre. The team are professional and friendly and the treatments I've had with Mr McCarthy have far exceeded my expectations. He's achieved such great res... See more
Company replied
Mr McCarty the consultant was great. He explained everything thoroughly and was kind and thoughtful. The nurse Emily, was also lovely. I was a little nervous but she talked to me throughout the whole... See more
Company replied
Company details
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
31-32 Southernhay East, EX1 1NS, Exeter, United Kingdom
4.5
Excellent
31 reviews
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Replied to 100% of negative reviews
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Very welcoming arrival
Very welcoming arrival, I felt at ease during my consultation, everything was explained well and all my questions were answered.
May 13, 2026
Reply from VeinCentre - Exeter
Hi Austin,
Thank you for your lovely review. We’re so pleased you felt welcomed and at ease during your consultation, and that all your questions were answered clearly.
Best wishes,
Dilly
Reply from VeinCentre - Exeter
Hi Tim,
Thank you for your feedback. We’re sorry to hear that you felt disappointed with the cost of your consultation.
As this is not something we commonly receive feedback on, we’d really appreciate the opportunity to understand more about your experience. Our consultations are always with an expert Vascular Consultant and include a full ultrasound scan, discussion of the findings, and a personalised treatment plan.
A member of our team will be in touch shortly.
Kind regards,
Dilly
Relaxed atmosphere
Relaxed atmosphere, lovely welcome from Ginny. Dr Guiness and Emily were very kind and professional, explaining everything at each stage of the procedure. I have a few months to go before I see the final results, but I am pleased with how my legs have improved so far. I would recommend the Exeter Vein Centre to others.
April 30, 2026
Unprompted review
Reply from VeinCentre - Exeter
Hi Heather,
Thank you for your thoughtful review. We’re so pleased you felt welcomed and well looked after by Ginny, Dr Guiness and Emily. It’s great to hear you’re already seeing improvement, and we hope you continue to be pleased with your results over the coming months.
Best wishes,
Dilly
Recommended
From the initial phone contacts though to reception and medical team the whole experience felt very professional and reassuring.
January 23, 2026
Reply from VeinCentre - Exeter
Hi Tony,
Thank you for your kind review. We’re delighted to hear the whole journey, from your first contact through to the clinic, felt professional and reassuring. Your recommendation means a lot.
Best wishes,
Dilly
Very friendly and informative
Very friendly and answered all my questions in length, explaining in detail the process and benefits.
April 9, 2026
Reply from VeinCentre - Exeter
Hi Lynne,
Thank you for your kind review. We’re pleased to hear the team took the time to answer your questions and explain everything clearly, helping you feel informed and reassured.
Best wishes,
Dilly
Really happy with treatment and results
Mr McCarty the consultant was great. He explained everything thoroughly and was kind and thoughtful. The nurse Emily, was also lovely. I was a little nervous but she talked to me throughout the whole procedure and really put me at ease. I felt that staff were very aware that it was a big decision to be choosing to have treatment. The treatment itself was performed very professionally and calmly. Pain was explained and manageable. Follow up care was clear and phone help was useful. I am super pleased with the results and would thoroughly recommend the team at Exeter. Thank you very much.
March 25, 2026
Unprompted review
Reply from VeinCentre - Exeter
Hi Coralie,
Thank you for your lovely review! I We are thrilled to hear such nice words about our team and that you are happy with the results.
Many thanks,
Dilly
Perfect Consultation
I felt very relaxed as everyone was professional, helpful, and informative.
March 11, 2026
Reply from VeinCentre - Exeter
Dear Sue - it's lovely to receive such a super review for VeinCentre Exeter. We will be sure to pass on your comments to the team there. Thank you once again, Jackie
Very helpful and friendly
Very helpful and friendly. Talk you through everything that needs to be known and give you advice. The service before, during and after was excellent.
The booking process is very simple and the vein centre contact you quickly.
I would Highly Recommend.
February 5, 2026
Reply from VeinCentre - Exeter
Hello! Thank you so much for taking the time to share your thoughts on our experience. It is great to hear that everything went so well for you and that our service outside of the clinic was excellent too. I hope all is going well and thanks once again, Jackie.
Good honest advice just what I needed
Good honest advice just what I needed.
I've cut out statins and discomfort is reducing I've got a doctors appointment tomorrow when I'll discuss getting veins done on NHS
March 4, 2026
Reply from VeinCentre - Exeter
Hi Steven,
Thank you for sharing your experience. We’re pleased to hear you found the consultation helpful and that the advice provided was useful for you. We wish you all the best with your appointment.
Best wishes,
Dilly
Brilliant initial appointment
Brilliant initial appointment. Everything explained thoroughly. Very professional, treatment booked.
February 18, 2026
Reply from VeinCentre - Exeter
Hi Anita,
Thank you for your lovely feedback. We’re delighted to hear your initial appointment went so well and that everything was explained thoroughly. We look forward to supporting you through your treatment.
Best wishes,
Dilly
Very informative and I would recommend…
Very informative and I would recommend to others Friendly and made me feel relaxed throughout the experience
January 29, 2026
Reply from VeinCentre - Exeter
Hi John,
Thank you for your review. We’re pleased you found everything informative and that the team helped you feel relaxed throughout your visit. Thank you for recommending us.
Best wishes,
Dilly
I nearly got charged an extra £1000…
I nearly got charged an extra £1000 because the receptionist missed putting a 0 on my payment records. She was adamant I’d only paid £100 when it was in fact £1000. I doubted myself for days as well. My vein didn’t hurt after the first bout, went back for the second, which I didn’t want, and now it’s back to hurting. Time will tell. It’s been just over 4 months now. The actual procedure bl**dy hurt!!
September 18, 2025
Reply from VeinCentre - Exeter
Hi Sarah,
We are very sorry to hear about your experience and the confusion around your payment. We understand how upsetting this must be. We will look into your experience so we can understand what happened and make sure our processes are followed correctly.
In terms of your treatment, recovery and sensations can vary between individuals and procedures. We would like to speak to you to offer support with your aftercare, answer any questions, and help you feel confident throughout your recovery. A member of our team will be in touch very soon. Thank you again for bringing this to our attention.
Kind regards,
Dilly
Reply from VeinCentre - Exeter
Hi Anna, thank you for your review. We’re so pleased that you felt welcomed, comfortable, and relaxed during your visit. Creating that atmosphere for our patients is always our aim.
Best wishes,
Dilly
Friendly staff
The staff were very friendly and welcoming . The Dr explained everything thoroughly . No pressure whatsoever . Clear pricing .Very caring
August 28, 2025
Reply from VeinCentre - Exeter
Hi Mandie,
Thank you for your feedback!
We’re really pleased to hear that you felt so well cared for, that everything was explained clearly, and that you never felt any pressure. It’s fantastic to know that the team’s approach made your experience a positive one.
Best wishes,
Dilly
All members of staff were Professional
All members of staff were Professional, knowledge and thorough.
I felt at ease , listened too and well informed.
August 20, 2025
Reply from VeinCentre - Exeter
Hi Amanda,
Thank you for your lovely feedback! It’s great to hear that you felt listened to, informed, and completely at ease during your consultation. We always strive to provide a relaxed, welcoming experience, and it’s so rewarding to know we achieved that for you.
Best wishes,
Dilly
The procedure was delivered carefully…
The procedure was delivered carefully and professionally with discomfort minimal. The staff were all pleasant and cheerful and kept me informed of progress during the procedure and offering good advice for aftercare. A good experience over all.
July 17, 2025
Unprompted review
Reply from VeinCentre - Exeter
Hi Andrea,
Thank you for sharing your experience! We’re really pleased to hear everything went smoothly and that you felt well cared for throughout. We loved welcoming you.
Best wishes,
Katie
Very good experience
Very good experience. Very professional and friendly and very good information given at every stage of the treatment.
February 13, 2025
Reply from VeinCentre - Exeter
Hi Rio,
Thank you for your kind words. We're so pleased to hear you had a positive experience with us. It's important to us that you feel supported, well-informed and cared for at every step of your treatment journey. Thank you for choosing Veincentre.
Wishing you the best,
Katie
Reply from VeinCentre - Exeter
Hi Patricia,
Thank you for your kind words. We're really glad to hear you found the care both professional and friendly. We loved welcoming you to Veincentre!
Wishing you the best,
Katie
Excellent Service
Unfortunately, I arrived late to my appointment due to being lost. The staff were very helpful and understanding.
The consultant was very thorough and explained each step clearly.
The other practitioner was extremely helpful and empathetic.
I would recommend the Veincentre.
April 2, 2025
Reply from VeinCentre - Exeter
Hi Kim,
Thank you for your wonderful feedback! We’re so glad our team could assist you and make your visit a positive experience. We truly appreciate your recommendation and are always here to provide the best care possible!
Wishing you the best,
Katie
Good communication and a lovely…
Good communication and a lovely welcome. Very informative consultation session.
March 5, 2025
Reply from VeinCentre - Exeter
Hi Laura,
That’s fantastic to hear! We’re so glad you had a warm welcome and found the consultation informative. Our team always aims to make every step of the journey as clear and comfortable as possible.
Wishing you the best,
Katie
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