I had a good experience, made to feel at ease, I felt that they could help the appearance of my veins and they did explain what would happen afterwards. My appointment was fairly quick and I would ha... See more
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Location
Switch locationUnit B7, Elmbridge Court, GL3 1JZ Gloucester, GB
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Staff were really good when we arrived just on time having been directed by sat nav to the other side of Innsworth using your post code. They were calm and welcoming. The examination process was ve... See more
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As soon as I walked in I could tell the centre was professionally run.The receptionist was lovely and made me coffee.My consultant and nurse made me feel very comfortable. Everything was explained cl... See more
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From start to finish the Veincentre were very clear, professional and caring. Everything was very clearly explained along with how long the procedure would take. The recptionists Susie and Juliet were... See more
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Company details
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
Unit B7, Elmbridge Court, GL3 1JZ, Gloucester, United Kingdom
4.5
Excellent
50 reviews
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Replied to 97% of negative reviews
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Great service and very caring and professional …
From start to finish the Veincentre were very clear, professional and caring. Everything was very clearly explained along with how long the procedure would take. The recptionists Susie and Juliet were excellent and Deepak the doctor and Liz the Nurse were so kind all the way through with clear explanations. Thank you
January 28, 2026
Unprompted review
Reply from VeinCentre - Gloucester
Hi there,
Thank you for your kind words. We’re really pleased you felt well cared for from start to finish and that the explanations from the whole team helped make the experience reassuring.
Best wishes,
Dilly
First calss treatment
The treatment that i received was first class, and I have now fully recovered from the treatment, and my life is back to normal.
January 12, 2026
Unprompted review
Reply from VeinCentre - Gloucester
Hi Gwyn,
Thank you for sharing your experience. We’re delighted to hear that your treatment was first class and that you’ve made a full recovery. Knowing you’re back to normal life again is exactly the outcome we aim for.
Best wishes,
Dilly
Great experience
I was treated at The Vein Centre in Gloucester and had EVLA on both legs, with some sclerotherapy afterwards. I had been thinking about getting my varicose veins treated for a few years and wished I had done it sooner. The staff were professional and put me at ease. I cannot recommend this enough and overall I am extremely happy.
October 4, 2025
Reply from VeinCentre - Gloucester
Thank you very much for your feedback and Happy New Year from everyone at VeinCentre! 🎉We are delighted to receive your feedback and will be sure to pass it on to the Gloucester team. If you would like to recommend us to any friends or family members, we would be very happy to see them. Take a look at the information here... veincentre.com/refer-a-friend/. With warm wishes, Jackie
Excellent from the first appointment to…
Excellent from the first appointment to the last. I had very lumpy veins which i have hated for a long time. Was told about the VeinCentre but thought it would be very expensive. However i wsd pleasantly surprised at the cost and the outcome is brilliant. Would definetely recommend the centre.
December 1, 2025
Unprompted review
Reply from VeinCentre - Gloucester
Hi Lynne,
Thank you for leaving such positive feedback. It's great to hear that your experience was smooth from your first appointment to the last, and even better that your results have given you your confidence back.
Best wishes,
Dilly
Very prompt and efficient service
Very prompt, efficient service for my diagnosis. I made initial call at 2pm and was seen at 5.45pm the same day! Advice all very clear. Follow up for treatment also very speedy.
October 13, 2025
Reply from VeinCentre - Gloucester
Hi Simon, thank you for your review. We’re so pleased to hear how quickly we were able to see you and get things moving. It’s great that everything was clear and straightforward for you.
Warm regards,
Dilly
Efficient and friendly
Efficient and friendly. Quick diagnosis and booked treatment easily to suit me.
October 13, 2025
Reply from VeinCentre - Gloucester
Hi there, thank you for your kind feedback. We’re so glad to hear that you found the process efficient, friendly, and easy to arrange. It’s great that everything went smoothly for you, we really appreciate your comments.
Warm regards,
Dilly
Procedure and aftercare explained…
Procedure and aftercare explained clearly, treatment will be over several visits and not as invasive as I had thought.
September 15, 2025
Reply from VeinCentre - Gloucester
Hi Marina, thank you for your feedback. We’re so pleased that everything about your procedure and aftercare was explained clearly, and that you felt reassured knowing the treatment would be less invasive than expected.
Best wishes,
Dilly
very caring and attentive
very caring and attentive, interested in our travel difficulties ,finding the actual building. very efficient and explained carefully what would happen and any treatment that might be available. demonstrated how to use the hosiery offered.very pleasant .
September 15, 2025
Reply from VeinCentre - Gloucester
Hi Adrian, thank you for leaving such thoughtful feedback. It’s great to hear that our team took care to explain everything clearly, offer reassurance, and even demonstrate how to use your hosiery.
Warm regards,
Dilly
A very pleasant experience inevery way.
Staff were really good when we arrived just on time having been directed by sat nav to the other side of Innsworth using your post code.
They were calm and welcoming. The examination process was very efficient and the staff kept us informed, dignity and respect were clearly normal practice. The results were clear and at all times from the start to the end we were made aware of potential costs should we decide to go ahead with the specialist advice.
September 15, 2025
Reply from VeinCentre - Gloucester
Hi there, thank you for taking the time to share such thoughtful feedback. We’re delighted to hear that our team welcomed you calmly and kindly. We’re so pleased your experience was such a positive one.
Warm regards,
Dilly
Reply from VeinCentre - Gloucester
Hi Peter,
Thank you for your kind words, we’re so glad you had a positive and professional experience with our team.
Best regards,
Dilly
Venous leg ulcers
Staff was professional I had 2 venous leg ulcers evla treatment on both legs it was painfull but bearable my right leg was black (bruised) but left leg just a few small bruises on injection sites I had a few varicose veins which now are not noticeable to the eye but hard to touch overall this treatment done nothing for my leg ulcers if you got varicose veins that you are needing gone this treatment is good as for leg ulcers it didn’t work for me unfortunately
February 6, 2025
Reply from VeinCentre - Gloucester
Hi Carl,
We’re sorry to hear that your experience didn’t bring the results you were hoping for with your leg ulcers. We do appreciate you taking the time to share your thoughts, and we’re glad to hear you felt supported by our team throughout the treatment.
We’ll be in touch to discuss this further and explore how we might be able to find a better solution for you.
Warm regards,
Katie
Excellent service
Excellent service. My veins have been treated and I’m very happy. The whole procedure is less uncomfortable than the dentist!
I wish I’d know about how quick and efficient the procedure was years ago.
The staff are kind and helpful, and put you at ease.
The added bonus was that there is no down time.
April 28, 2025
Unprompted review
Reply from VeinCentre - Gloucester
Hi Sharon,
Thank you so much for your kind feedback. We’re thrilled to hear that you’re happy with your transformation and found the treatment more comfortable than expected! It’s amazing how many people are surprised by how quick and straightforward the treatment can be and we’re so pleased you felt at ease throughout!
Best wishes,
Katie
Everything was explained and exam was…
Everything was explained and exam was speedy and informative.
June 24, 2025
Reply from VeinCentre - Gloucester
Hi there,
Thank you for your feedback. We're glad to hear that everything was clearly explained and that your examination was both efficient and informative. We always aim to make the process smooth and reassuring as possible.
Best wishes,
Katie
Excellent experience and lovely people
May 29, 2025
Reply from VeinCentre - Gloucester
Hi Lynne,
Thank you for your kind words! We’re so pleased you had an excellent experience with us. It’s lovely to hear that the team made you feel welcome, we’ll be sure to pass on your feedback!
Wishing you the best,
Katie
Had a problem with varicose veins in…
Had a problem with varicose veins in both legs, and needed treatment before a holiday as I was unable to obtain travel insurance with the problem.
I rang the Gloucester centre on the Saturday and went for consultation a week later, and had the procedure two weeks later.
All the staff were excellent, especially the surgeon and the nurse who was with me during the procedure.
March 5, 2025
Reply from VeinCentre - Gloucester
Hi Stephen,
Thanks so much for your lovely review! We're really glad we could help you get treated in time for your holiday and that you felt well cared for throughout. Your care is our priority. We'll make sure to pass on your kind words to the team in Gloucester.
Wishing you the best,
Katie
Good customer service and friendly…
Good customer service and friendly staff. Felt confident with Dr Bratby and his team. Great outcome and would recommend.
January 20, 2025
Reply from VeinCentre - Gloucester
Hello,
Thank you for your lovely review. We’re so glad to hear you had such a great experience with our team and felt confident in our care. It’s wonderful to know you’re happy with the outcome!
Best wishes,
Katie
Veincentre Gloucester
Everyone at Veincentre Gloucester has been incredible. I was very anxious throughout EVLA and schelotherapy and they were brilliant with me, kind and patient. When I had concerns after treatment they got me back in to deal with it and offering reassurance when they needed to. My legs are completely different just a few months on and I would highly recommend the Gloucester branch to everyone. Thankyou to Dr Deepak Vishwanath, the nurse and the receptionist for everything.
October 9, 2024
Unprompted review
Reply from VeinCentre - Gloucester
Hi Nikki,
Thank you for your wonderful feedback! We’re so pleased to hear how well the Gloucester team supported you through your treatment. It’s completely natural to feel anxious, and we’re glad the team were there to reassure you when you needed it most. Seeing how happy you are with your results makes our day - your recommendation means a lot to us!
If you know someone who might benefit from our treatments, we offer a Refer a Friend programme which rewards both you and the person you refer to us! https://www.veincentre.com/refer-a-friend/
Best wishes,
Katie
Permanent staining after procedure
Customer service is fine. It's the treatment itself that didn't work for me. I had one session of misrosclerotherapy for thread veins, and 10 months later the veins are about as bad as they were before PLUS I now have quite bad brown staining from injections all over my legs.
Yes, I was aware before agreeing to the procedure there is a risk of permanent staining. And yes, I am aware repeated treatments are required for thread veins. But, as always, one hopes for the best! And, obviously, after suffering such bad staining, I have no desire to go through this again.
I hope I will be able to find a treatment that will rid me of these dark spots. Otherwise, I will never have confidence to wear something above my ankles in summer.
March 23, 2024
Unprompted review
Reply from VeinCentre - Gloucester
Hello,
Thank you for sharing your experience with us, and we’re truly sorry to hear that you haven't had the best outcome. Many people find that any issues improve over time and with additional treatments. I understand that a member of our team has already been in touch with you, but if you need anything in the future, we are always here to support you.
Please don’t hesitate to reach out to us directly at 01782 753960 if there’s anything we can assist you with.
Wishing you all the best,
Katie
The staff were very friendly and…
The staff were very friendly and professional, they made the whole process almost painless.
December 11, 2024
Unprompted review
Reply from VeinCentre - Gloucester
Hello,
Thank you so much for your kind words! We're thrilled to hear your feedback. Making the process as smooth as possible is always our priority. We loved welcoming you!
Best wishes,
Katie
Superb clinic
Superb clinic. Every member of staff were friendly and relatable as well as being extremely professional. Dr Deepak Vishwanath was very thorough and explained all procedures fully in an understandable way. I felt completely at ease with and fully confident in the staff. We are so fortunate to have such a facility in Gloucester.
December 11, 2024
Unprompted review
Reply from VeinCentre - Gloucester
Hello,
Thank you for such a wonderful review. We're thrilled to hear about your positive experience with our Gloucester team. It's great to know you felt at ease and confident with us. Thank you are choosing Veincentre!
Wishing you the best,
Katie
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