From start to finish it's been a great service and I can absolutely recommend the vein centre. Staff are polite, friendly and helpful and before you know it the procedure is over and done with. It's... See more
Company replied
Location
Switch locationSuite 1B, Lancaster Business Park, LA1 3SU Lancaster, GB
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The doctor (Mr/Dr Byatt) and the nurse, were friendly, communicative and efficient. This made the first - heavy, main - session easier. What also counted for me is that I've had two follow ups includ... See more
Company replied
A lovely welcome from all the team. Immaculate premises . Very thorough consultation . Mr Lake listened to my concerns and gave a realistic idea of the extent of treatment needed and expectations ma... See more
Company replied
My initial consultation was with Dr Sam Byott at the Lancaster clinic. He explained the full procedures that I needed and completely put me at ease. On the day of my procedure, a week later, I was qu... See more
Company replied
Company details
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
Suite 1B, Lancaster Business Park, LA1 3SU, Lancaster, United Kingdom
4.5
Excellent
19 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very well informed about treatment…
Very well informed about treatment plans. Felt well treated by all.
April 2, 2026
Reply from VeinCentre - Lancaster
Hi Elizabeth,
Thank you for your review! We're so pleased to hear you felt well looked after and informed by our team, and we look forward to seeing you again soon.
Many thanks,
Hannah
All the staff are very friendly and…
All the staff are very friendly and premises nice and clean. Everything was explained clearly and no pressure. Booked in for a procedure and hopefully all goes to plan.
February 26, 2026
Reply from VeinCentre - Lancaster
Hi Lorraine,
Thank you for your lovely feedback. We’re glad to hear the team made you feel welcome and that everything was clearly explained with no pressure. We look forward to seeing you again and supporting you through your treatment.
Best wishes,
Dilly
Varicose vein procedure
From start to finish it's been a great service and I can absolutely recommend the vein centre. Staff are polite, friendly and helpful and before you know it the procedure is over and done with. It's a great set up. Booking an appointment was quick and convenient as was the after care. I'd like to thank everyone for such a positive experience.
December 16, 2025
Unprompted review
Reply from VeinCentre - Lancaster
Hi Hill,
Thank you for your recommendation. We’re so pleased to hear you had such a positive experience from start to finish and that the team helped make the whole process smooth and reassuring for you. Don’t forget to check out our Refer a Friend scheme – find out more here veincentre.com/refer-a-friend/.
Best wishes,
Dilly
I arrived for my consultation feeling…
I arrived for my consultation feeling very nervous, but as soon as I met Sam and Julie they made me feel at ease, they explained everything in great detail. On the day of the procedure they made me feel relaxed and comfortable explaining everything throughout the process in a way which I understood. The whole experience has changed my life, I have more energy, more confidence and best of all no lumpy or bumpy veins on my legs . I am more than happy with the service and even more happy with the results , I would definitely recommend to anyone that is thinking of doing it.
December 11, 2025
Unprompted review
Reply from VeinCentre - Lancaster
Hi Jacqueline,
Thank you for sharing such a wonderful review.
We’re so pleased the team helped put you at ease from the very beginning and explained everything clearly throughout your consultation and procedure. Hearing that the treatment has been life-changing for you, giving you more energy, confidence, and smooth legs again, is exactly what we love to hear. Thank you so much for recommending us.
Best wishes,
Dilly
Reply from VeinCentre - Lancaster
Hi there,
Thank you for your review. We’re pleased you felt well cared for by our professional team and enjoyed your experience with us.
Best wishes,
Dilly
Reply from VeinCentre - Lancaster
Hi Bernadette, thank you for your lovely feedback. We’re so pleased to hear that you found your examination quick and efficient, exactly what we aim for! We really appreciate you taking the time to share your experience.
Best wishes,
Dilly
VeinCentre treament for varicose veins - very good, so far.
The doctor (Mr/Dr Byatt) and the nurse, were friendly, communicative and efficient. This made the first - heavy, main - session easier.
What also counted for me is that I've had two follow ups included in the cost (the second, today) where substantial additional/remedial work was carried out. This has reassured me as to the eventual outcome. (Results are already good.)
April 3, 2025
Unprompted review
Reply from VeinCentre - Lancaster
Hi there, thank you for your lovely review. It’s fantastic to hear that Dr Byatt and the team helped make your experience so reassuring and efficient. We’re glad the included follow-ups gave you confidence in your results, and it’s great to hear that things are already looking so good.
Best wishes,
Dilly
Friendly staff and just made to feel…
Friendly staff and just made to feel very welcome
September 9, 2025
Reply from VeinCentre - Lancaster
Hi Kate, thank you. We’re so pleased you felt welcome, we believe a friendly atmosphere makes all the difference.
Warm regards,
Dilly
My veins weren't as bad as some the…
My veins weren't as bad as some the team may have seen, but with the treatment I saw a change in the ache and then the appearance quite quickly. The team were helpful friendly and the support was great.
June 3, 2025
Reply from VeinCentre - Lancaster
Hi Frances,
Thanks so much for the feedback! We’re excited to hear you’ve already seen a noticeable improvement. It’s always great to know that our team’s support made the process easier for you. Thank you for sharing your feedback!
Best wishes,
Dilly
A good doctor
A good doctor, nurse and recptionist who made me feel at ease and kept me informed about the situation
A pleasure to chat to them
July 17, 2025
Reply from VeinCentre - Lancaster
Hi Deborah,
Thank you for your kind words! We’re so glad our team helped you feel at ease and well informed throughout your visit. It was a pleasure to welcome you to VeinCentre.
Best wishes,
Katie
Superb experience from the moment I entered the building. Excellent are from reception to nursing…
Excellent care from reception to nursing staff and then from Dr Ed. Full attention to using sterile procedurewith absolute minimum of pain experienced. Only slight disappointment is having to wear the surgical stockings for a week following treatment, especially as we are now in an official heatwave, but really no problem.
June 17, 2025
Reply from VeinCentre - Lancaster
Hi Jane,
Thank you for your kind words. We are so pleased to hear your feedback, especially about our lovely team. Wishing you all the best!
Thanks,
Hannah
Had thread vein treatment on both legsh legs…
Had thread vein treatment on both legs was told first session would get rid of most of the patches. Very disappointed with results no improvement at all for the money spent. Rang up to tell them how the treatment hasnt done anything only to be told they are hard to treat and may take lots of treatments why not say that in first place costing £450 for 15mins treatment
May 13, 2025
Unprompted review
Reply from VeinCentre - Lancaster
Hi Ben,
We're sorry to hear that your experience hasn't met your expectations. At VeinCentre, our priority is always to provide the best possible care and ensure our patients feel informed and supported throughout their treatment. Our Senior Patient Advisor has been in touch to talk this through with you in more detail.
Wishing you all the best,
Katie
Excellent friendly care
June 12, 2025
Reply from VeinCentre - Lancaster
Hi Joyce,
Thank you for your kind feedback. We're so glad to hear you felt well looked after and enjoyed a friendly experience with us.
Wishing you the best,
Katie
Everyone from reception through to the…
Everyone from reception through to the consultant were very professional and friendly. I would recommend the vein centre. My only issue was finding the place I got lost and then couldn’t find the centre on the business park. Got there eventually but was late for my appointment.
May 15, 2025
Reply from VeinCentre - Lancaster
Hi Jenny,
Thank you for your review! We're so pleased to hear you had a positive experience with our team and really appreciate your recommendation. We're sorry to hear you had trouble finding us, your feedback is really helpful as we continue to improve.
Wishing you the best,
Katie
A lovely welcome from all the team
A lovely welcome from all the team. Immaculate premises . Very thorough consultation . Mr Lake listened to my concerns and gave a realistic idea of the extent of treatment needed and expectations managed . Nurse assistant very friendly and helpful too . Full costs explained . Have booked treatment .
April 22, 2025
Reply from VeinCentre - Lancaster
Hi Victoria,
Thank you for your lovely feedback. We're delighted to hear you felt welcomed and well looked after during your visit. It's great to know you found the consultation clear and informative, and that the team was able to put you at ease. We are really looking forward to seeing you back for your treatment!
Wishing you the best,
Katie
Beats the NHS hands down
The consultation was thorough and the process was clearly explained to me. I felt confident in going ahead with the procedure.
January 9, 2025
Reply from VeinCentre - Lancaster
Hi Sandra,
Thank you for your kind words! We're glad to hear you found the consultation thorough and felt confident moving forward with your treatment. Ensuring our patients feel fully informed and comfortable is always our top priority. We're so pleased to welcome you.
Best wishes,
Katie
Varicose vein treatment
First pre-procedure consultation arranged within 2 days of initial phone call.
Surgery on chosen day was performed by consultant with minimal fuss within alloted appointment time. Minor discomfort and pain.
Post procedure requirements clearly explained.
Follow up call from Veincentre next day to check everything OK.
Very efficient organisation.
October 10, 2024
Unprompted review
Reply from VeinCentre - Lancaster
Hi Jacqueline,
Thank you for your positive review. We’re so pleased that you felt informed and confident throughout your time with us. It’s wonderful to hear your journey went so well. Our main priority is you!
Wishing you the best,
Georgina
Good consultation
Good consultation. Radiologist and nurse were both very friendly but professional. Treatment was explained and information given. Easy to book next appointment.
October 10, 2024
Unprompted review
Reply from VeinCentre - Lancaster
Hi Caroline,
We're so pleased you've had a great consultation experience and felt informed during your appointment. We're excited to see you back for your treatment!
Best wishes,
Georgina
5 star experience
My initial consultation was with Dr Sam Byott at the Lancaster clinic. He explained the full procedures that I needed and completely put me at ease.
On the day of my procedure, a week later, I was quite anxious but Sam and Julie the nurse assured me that they would look after me throughout and they did a fantastic job. Julie held my hand whilst my legs were having EVLA treatment and we talked about all sorts. They both made it a very positive experience. Not forgetting Trish who greeted me when I arrived both times and who was so reassuring and helpful. I would definitely recommend going to this practice.
September 26, 2024
Unprompted review
Reply from VeinCentre - Lancaster
Hi Shelia,
We are really happy to read your positive feedback about our team, we will be sure to share it with them! Knowing that we could help you achieve such great results makes everything we do worthwhile. It’s wonderful to hear your journey went so well. If you know someone who might benefit from our treatments, we’d love to let you know about our Refer a Friend programme. Both you and your friend will receive rewards as a thank you for choosing us! https://www.veincentre.com/refer-a-friend/
Best wishes,
Katie
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