The team are lovely, very kind, easy to talk to, highly professional and explain everything every step of the way. Would recommend them a thousand times over if not more! Thank You all so much!
Company replied
Location
Switch locationSuite 3, New Humberstone House, LE5 0TE Leicester, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great communication at all times from enquiry through to treatment. Spotlessly clean clinic with friendly and professional staff. Had my thread veins injected today with the sclerotherapy, practi... See more
Company replied
Everyone very friendly. Consultation was informative and I was shown in detail the problem with my legs. Unfortunately my legs were priced the second most expensive and it was a LOT of money. I was ex... See more
Company replied
Had both legs for vein treatment Customer service excellent , knowing I was nervous put me right at ease, explained every step of the way. I wished I had had it done years ago .Fully recommend it .
Company replied
Company details
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
Suite 3, New Humberstone House, LE5 0TE, Leicester, United Kingdom
4.6
Excellent
27 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great care during the procedure, and afterwards.
I was nervous on the actual procedure day, but all of the staff made me feel comfortable and did little things to alleviate my worry. I was asked if I would like to listen to music and if so what radio station. The nurse chatted to me throughout to put me at ease. The pain was a little more than I had expected but I managed better by the staff distracting me. Everything was explained thoroughly and I felt looked after. It was really good to have a follow up call two days later too, and know that a helpline was there if I needed it.
November 30, 2024
Unprompted review
Reply from VeinCentre - Leicester
Hello,
Thank you for sharing your experience! We're glad our team could help ease your nerves and make the treatment more comfortable for you. It's great to hear we could support you throughout your journey.
Best wishes,
Katie
Professional and friendly care
Great communication at all times from enquiry through to treatment. Spotlessly clean clinic with friendly and professional staff.
Had my thread veins injected today with the sclerotherapy, practically painless. Great compression stockings.
Hopefully it will be effective if not I know the pathway and they can treat again.
Will refer a friend as I’m so happy with the treatment I have received.
A big thank you to everyone at the Thurmaston, Leicester branch.
November 16, 2024
Unprompted review
Reply from VeinCentre - Leicester
Hi Jennifer,
Thank you so much for your review, especially about our friendly team. We are so pleased we could give you such a warm welcome and that you have had such a positive journey with us so far. It is so rewarding to hear your feedback!
Best wishes,
Katie
I had EVLA treatment and thread vein…
I had EVLA treatment and thread vein procedure on leg
The whole experience from start to finish was very professional ,I’m very pleased with the outcome of my treatment and would highly recommend Veincentre .
November 8, 2024
Unprompted review
Reply from VeinCentre - Leicester
Hello,
We are thrilled to hear you had such a positive experience with us from the start. You are our main priority, so we are so glad to hear you are happy with your transformation!
Wishing you the best,
Katie
From start to finish
From start to finish, I have had brilliant service from the vain centre. I would certainly recommend them
October 23, 2024
Unprompted review
Reply from VeinCentre - Leicester
Hi Jo,
Thank you for your lovely review. It is a pleasure to hear that you had such a positive experience with us from the start. We loved seeing you!
Best wishes,
Katie
Vein treatment
Upon arriving, Maria at the reception warmly welcomed me with a delightful cup of coffee and a biscuit, instantly putting me at ease 😊. The consultant, Deepak, was equally friendly and hospitable, guiding me through the process and recommending the best options tailored to my needs. A special shoutout to nurse John for providing invaluable help and support throughout the procedure 😊. I underwent EVLA + Foam treatments for my varicose veins in both legs, as per Deepak's recommendation. Following a successful final foam treatment and ultrasound scan on both legs during my recent follow-up appointment, I can confidently say that I am a very satisfied customer. A big shoutout to the entire team at Leicester - you all deserve a 10/10 xx
August 24, 2024
Unprompted review
Reply from VeinCentre - Leicester
Hi Linda,
Thank you for your kind words! We're so glad our amazing clinic team made your experience welcoming and comfortable, and that you're happy with your treatment results. Your 10/10 rating means a lot to the Leicester team!
Wishing you the best,
Georgina
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.