VeinCentre - Lincoln Reviews 27

TrustScore 4.5 out of 5

4.5

Henley Way 5, Victory House, LN6 3QR Lincoln, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The team, Dr. Mark Regi, Mike and Sally made my experience a happy one. Sally us a reassuring presence, greeting you at the door with a smile. Dr Mark and Mike were very professional, but approachabl... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service and treatment from the initial enquiries to my appointments and treatment. I was treated at the Lincoln clinic the receptionist ( sorry I can’t remember her name! ) she wa... See more

Company replied

Rated 4 out of 5 stars

The treatment was fantastic and the practitioners were brilliant, put me at ease and were lovely throughout. The payment system was very confusing, (think this is handled centrally). Was sorted in the... See more

Company replied

Rated 5 out of 5 stars

Amazing experience, and I cannot believe the results! I've been for my follow up appointment and the before and after pics are crazy different. Dr Mark Regi and Sally are fantastic and put me at ease... See more

Company replied


Company details

  1. Medical Center

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • Henley Way 5, Victory House, LN6 3QR, Lincoln, England, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Walk out happy after seeing Dr. Mark Regi, Mike and Sally at the Lincoln Vein Clinic

The team, Dr. Mark Regi, Mike and Sally made my experience a happy one. Sally us a reassuring presence, greeting you at the door with a smile. Dr Mark and Mike were very professional, but approachable. They explained every step clearly, and constantly checked you were OK.
I would thoroughly recommend the Lincoln Vein Clinic team to anyone thinking of having their varicose veins treated

March 15, 2026
Unprompted review
VeinCentre - Lincoln logo

Reply from VeinCentre - Lincoln

Hi Linda,

Thank you for your lovely review. We’re so pleased Dr Mark Regi, Mike and Sally helped you walk out happy after your experience at the VeinCentre Lincoln. Your kind words about the team’s friendly, reassuring and professional approach will mean so much to them.

Best wishes,
Dilly

Rated 5 out of 5 stars

Absolutely fantastic service and…

Absolutely fantastic service and treatment from the initial enquiries to my appointments and treatment. I was treated at the Lincoln clinic the receptionist ( sorry I can’t remember her name! ) she was professional, very friendly and welcoming. Greeted you warmly and offered drinks while I waited. My consultant was Mr Praeed he was amazing he explained everything fully to me and gave me time to ask questions. The nurse (I think his name was Michael! ) was also excellent. I am delighted with my treatment and I would highly recommend the vein centre. A big thankyou to the team at Lincoln.

January 19, 2026
VeinCentre - Lincoln logo

Reply from VeinCentre - Lincoln

Hi Julie,

Thank you so much for your wonderful review. We’re delighted to hear how well you were looked after by the Lincoln team and that you felt welcomed and supported throughout. It’s especially lovely to know how pleased you are with your results. Don’t forget to check out our Refer a Friend scheme – find out more here veincentre.com/refer-a-friend/.


Best wishes,
Dilly

Rated 5 out of 5 stars

I have just completed treatment at

I have just completed treatment at
Lincoln and cannot be more pleased. It turned out to be more complicated but I can't fault the staff for all the care and attention I received, Dr Mark Regui, nurses Mike and Angi and, of course, Sally. I would 100% recommend. I will miss them!

April 28, 2026
Unprompted review
VeinCentre - Lincoln logo

Reply from VeinCentre - Lincoln

Hi Barbara,

Thank you for your wonderful feedback. We’re so pleased to hear how happy you are with your results and that the Lincoln team took such great care of you throughout. Your recommendation means a lot and we’re sure they’ll miss you too!

Best wishes,
Dilly

Rated 5 out of 5 stars

Made welcome on arrival

Made welcome on arrival, lift availability lead to upstairs large clean reception area plus nearby comfortable waiting area. Asked how I would like to be addressed and offered a drink.
Called straight into a fairly large consultation room by male nurse (drink followed) Consultant offered information of the Assessment Procedure and carried this out and advised the removal of varicose veins best suited for me. Both the consultant and nurse acted in professional and friendly manner.
I was able to make an appointment for my treatment before I left.

April 26, 2026
VeinCentre - Lincoln logo

Reply from VeinCentre - Lincoln

Hi Barbara,

Thank you for such a detailed review. We’re delighted to hear you felt welcomed and comfortable from the moment you arrived, and that the team provided a professional and friendly experience throughout. It’s great to know you felt confident to book your treatment before leaving.

Best wishes,
Dilly

Rated 5 out of 5 stars

Amazing experience

Amazing experience, and I cannot believe the results! I've been for my follow up appointment and the before and after pics are crazy different. Dr Mark Regi and Sally are fantastic and put me at ease so much. He is professional, informative and has great conversation throughout. I would 100% recommend both him and the vein centre treatment, they've already made a difference in my life

April 26, 2026
Unprompted review
VeinCentre - Lincoln logo

Reply from VeinCentre - Lincoln

Hi Helen,

Thank you for your amazing review. We’re delighted to hear how pleased you are with your results and that Dr Mark Regi and Sally helped you feel so comfortable throughout. It’s wonderful to know the treatment has already made such a difference for you.

Best wishes,
Dilly

Rated 5 out of 5 stars

Lincoln Vein Centre

Everyone I met at the vein centre in Lincoln was extremely friendly and helpful. From the moment I walked in the door and was warmly welcomed, to my consultation with Mark Regi and his lovely assistant, I found the whole process informative and efficient.

April 14, 2026
VeinCentre - Lincoln logo

Reply from VeinCentre - Lincoln

Hi Sue,

Thank you for your kind review. We’re so pleased to hear the Lincoln team made you feel welcome and that your consultation was both informative and efficient.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very happy with it all.

I found the whole process very straightforward and handled in a very relaxed ( in a good way ) and efficient manner. Delighted with the outcome, though sore for a couple of weeks, my recovery path was described accurately in the information pack, and any questions I had were answered with to my satisfaction.

February 25, 2026
Unprompted review
VeinCentre - Lincoln logo

Reply from VeinCentre - Lincoln

Hi Philip,

Thank you for sharing your experience. We’re pleased to hear the process felt straightforward and that your recovery matched what was outlined. It’s wonderful to know you’re delighted with the results.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very helpful saw me quickly and…

Very helpful saw me quickly and confirmed my worry and very sympathetic

March 2, 2026
VeinCentre - Lincoln logo

Reply from VeinCentre - Lincoln

Hi Wendy,

Thank you for your review. We’re glad the team were able to see you quickly and provide the reassurance and support you needed.

Best wishes,
Dilly

Rated 5 out of 5 stars

VeinCentre Lincoln Happy Leg

I was in pain with my leg veins. From looking on website and contacting by telephone I had an appointment by the end of the week.
The process was easy they helped me with my treatment date due to work.
The procedure was uncomfortable but you would expect that. Instruction was clear and always told what was happening. The venue was clean and clinical. Aftercare was carefully gone through.
It takes some time to heal but you can walk and do things.
Today was my follow up and all has gone well. So happy I had this procedure and that I went through VeinCentre. Many thanks

March 2, 2026
Unprompted review
VeinCentre - Lincoln logo

Reply from VeinCentre - Lincoln

Hi Ali,

Thank you for taking the time to share your experience. We’re so pleased the team in Lincoln were able to support you from your first enquiry through to your follow-up appointment, and that everything was clearly explained along the way. It’s wonderful to hear you’re now feeling so much happier with your leg.

Best wishes,
Dilly

Rated 5 out of 5 stars

Friendly staff

Friendly staff, put you at ease.

February 25, 2026
VeinCentre - Lincoln logo

Reply from VeinCentre - Lincoln

Hi Julia,

Thank you for your kind words. We’re so pleased our friendly team helped put you at ease - that’s always our priority.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very informative

Very informative

The consultant (Neil ) was great talked through the potential treatment and went through cost with no pressure -

January 31, 2026
VeinCentre - Lincoln logo

Reply from VeinCentre - Lincoln

Hi Jane,

Thank you for your feedback. We’re pleased to hear that the team took the time to explain everything clearly, including costs, and that you felt there was no pressure at all.

Best wishes,
Dilly

Rated 5 out of 5 stars

I received treatment for the veins in Lincoln and wanted to share my experience.

I received treatment for the veins in my legs back in November last year at Lincoln. I went for my first follow up last week. I was delighted to be informed my treatment had been so successful I did not need any further reviews.
I wanted to convey my deepest gratitude to the team for their exceptional treatment and care. If I had known the procedure was going to be so successful, I would have had the treatment years ago. I would like to highly recommend the Lincoln centre, if anyone is considering treatment and is nervous, please rest assured you have nothing to worry about, you are in extremely good hands.

January 19, 2026
Unprompted review
VeinCentre - Lincoln logo

Reply from VeinCentre - Lincoln

Hi Lorraine,

Thank you so much for your kind and heartfelt review. We’re thrilled to hear how successful your treatment has been and that you felt so well looked after by the Lincoln team. Your reassurance for others who may feel nervous is truly appreciated.

Best wishes,
Dilly

Rated 2 out of 5 stars

Total waste of time and money I wasn't…

Total waste of time and money I wasn't informed properly on the initial phone call that the treatment i was seeking wasn't available so very disappointed

December 22, 2025
VeinCentre - Lincoln logo

Reply from VeinCentre - Lincoln

Hi there,

Thank you for taking the time to share your feedback. We’re really sorry to hear that your experience didn’t meet your expectations.

We always do our best to give helpful guidance at the enquiry stage, but it’s only after a full consultation and clinical assessment that we can confirm whether treatment is suitable. Occasionally, once examined, it becomes clear that the concern isn’t something we’re able to treat, and we understand that this can feel disappointing.

We do appreciate you raising this and will take a look to see if there's anything we can learn or do differently. If you would like to discuss your experience further a member of our team would be very happy to do so.

With kind regards,
Dilly

Rated 5 out of 5 stars

Excellent Service and results

Following an excellent, thorough and very well explained consultation, I had treatment on the varicose veins in both my legs last month. Only 3 weeks later and although sore (which means it’s all working) my legs already look completely different. I couldn’t be happier and look forward to seeing Dr Neil Prasad and the friendly team again in February for my follow up appointment. To anyone still sitting on the fence about whether to have this treatment or not, don’t delay it any longer. I wish I’d done this sooner but had so many questions and fears which were answered and unfounded once I took the final step. Thankyou to everyone at Lincoln VeinCentre.

November 26, 2025
Unprompted review
VeinCentre - Lincoln logo

Reply from VeinCentre - Lincoln

Hi Iona,

Thank you for taking the time to leave such a detailed and lovely review. We are really pleased to hear that your legs are already looking different and you're pleased with the results so soon after treatment! We're looking forward to welcoming you back to our Lincoln clinic in the new year.

Have a great Christmas! 🎄
Thanks, Hannah

Rated 5 out of 5 stars

Great service and very helpful

Great service and very helpful, My legs feel so much better

August 20, 2025
VeinCentre - Lincoln logo

Reply from VeinCentre - Lincoln

Hi Gary,

Thank you for your kind comments. It’s great to hear your legs are already feeling so much better.

Best wishes,
Dilly

Rated 4 out of 5 stars

Definitely recommend

The treatment was fantastic and the practitioners were brilliant, put me at ease and were lovely throughout. The payment system was very confusing, (think this is handled centrally). Was sorted in the end and I would use again and recommend.

April 14, 2025
VeinCentre - Lincoln logo

Reply from VeinCentre - Lincoln

Hi Anne,

Thank you for your thoughtful review. We’re so pleased to hear you found the treatment and team fantastic, though we’re sorry for any confusion caused with the payment process. Your feedback will be passed on so we can make this clearer for future patients. We truly appreciate your recommendation.

Best wishes,
Dilly

Rated 5 out of 5 stars

Great experience.Felt completely at home in the Lincoln…

Felt completely at home in the Lincoln Vein Centre from arriving to having the consultation.

August 11, 2025
VeinCentre - Lincoln logo

Reply from VeinCentre - Lincoln

Hi Garry,

Thank you for your lovely review! We’re so happy to hear that you felt at home from the moment you arrived at our Lincoln clinic. Creating a welcoming, relaxed environment is so important to us, and we’re really glad you had such a great experience.

Best wishes,
Dilly

Rated 5 out of 5 stars

After being impressed by their website…

After being impressed by their website I made an appointment for my nearest Vein centre (Lincoln).
There I found a modern, welcoming clinic which was pristine. I had already filled out a medical questionnaire in advance of the appointment. The receptionist was welcoming and professional. I was introduced to the clinician and after being offered hot/cold drinks we went into the immaculate treatment room.
Everything was explained to me about the possible procedures and I was encouraged to ask questions. Before having an ultrasound - carried out in the same room - I was weighed and my legs were examined and the widths of my legs were measured by the assistant.
The results of the ultrasound were discussed with me and the clinician explained the future treatment in a very clear and unrushed manner. I was again asked if I had any questions. I felt very confident that I had come to the right place for professional, caring vein treatment.
I have now had the first treatment and I am very happy to say I feel the same way.

August 11, 2025
VeinCentre - Lincoln logo

Reply from VeinCentre - Lincoln

Hi Sharon,

Thank you so much for taking the time to share your experience in such detail. We’re thrilled to hear that from your very first appointment to your treatment, you felt welcomed, cared for, and fully informed. It means a lot to us that our team made you feel comfortable and confident throughout every step.

Knowing that you felt listened to and encouraged to ask questions is exactly what we aim for, and we’re so happy that you’re pleased with your treatment so far. Please don’t hesitate to reach out if you need anything as you continue your journey with us.

Best wishes,
Dilly

Rated 5 out of 5 stars

The whole process was amazing from the…

The whole process was amazing from the first consultation to the treatments and aftercare. If I needed any support then I had access to the phone line that put me through to my consultant. I felt supported throughout the process. My only issue is that I did not get the treatment done sooner. I have not been out of shorts since!

April 14, 2025
VeinCentre - Lincoln logo

Reply from VeinCentre - Lincoln

Hi Sarah,

Thank you so much for your lovely feedback! We’re delighted to hear that you felt supported throughout the entire process from consultation to aftercare. It’s wonderful to know you’re enjoying your results and feeling confident enough to never be out of shorts! Your kind words mean a lot to us.

Best wishes,
Dilly

Rated 5 out of 5 stars

Professional

Professional, informative consultation.

July 9, 2025
VeinCentre - Lincoln logo

Reply from VeinCentre - Lincoln

Hi there,

Thank you for your feedback! We're glad to hear you found the consultation professional and informative. We loved welcoming you to VeinCentre.

Best wishes,
Katie

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look