Amazing service from the Richmond team from the minute I walked for the initial consultation to the actual treatment and related follow ups. Super friendly and welcoming. Nung's expertise with the pro... See more
Location
Switch locationHill Rise 18-20, TW10 6UA Richmond, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am very pleased with the treatment that I had. The doctor who carried out the procedure was so good. She explained how the procedure works, what to expect and she was so skilled in delivering the tr... See more
Company replied
Lovely team make you feel like you are in very good hands. A lady at the reception is so so lovely Dr Diamantopoulos is great! Good fun and very professional! The nurses are amazing Honestly I ha... See more
Company replied
Appreciated the welcome, the care and the consultancy and the explanation. Both the Doctors and the staff were very friendly and approachable when I needed further explanation
Company replied
Company details
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
Hill Rise 18-20, TW10 6UA, Richmond, England, United Kingdom
4.3
Excellent
9 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The overall experience in Richmond was first class
Amazing service from the Richmond team from the minute I walked for the initial consultation to the actual treatment and related follow ups. Super friendly and welcoming. Nung's expertise with the procedure made me feel I was in expert hands throughout. Everything was well explained in advance so I knew what to expect therefore it was quite relaxing. Having gone through an NHS operation to strip veins on my right leg many years ago (and before Endovenous Thermal Ablation was offered), I can tell you this is relatively painless in comparison. Recommended.
February 28, 2026
The receptionist and Consultant at the…
The receptionist and Consultant at the VeinCentre were friendly and professional .
My consultation was thorough and I was given all the appropriate advice regarding my treatment.
April 9, 2026
Reply from VeinCentre - London - Richmond
Hi Sarah,
Thank you for your feedback. We’re pleased to hear you found the team friendly and professional, and that your consultation was thorough and informative.
Best wishes,
Dilly
Very satisfied customer Clear and helpful advice on procedure…
Clear and helpful advice on procedure and throughout treatment.
January 15, 2026
Reply from VeinCentre - London - Richmond
Hi Robert,
Thank you for your review. We’re pleased to hear you found the advice clear and helpful throughout your treatment.
Best wishes,
Dilly
Everyone in the clinic was charming and…
Everyone in the clinic was charming and all the information was most instructive.I would certainly recommend the Richmond branch.
March 11, 2026
Reply from VeinCentre - London - Richmond
Hi Chris,
Thank you for your kind words. We’re delighted to hear you found the team welcoming and the information helpful. We really appreciate your recommendation of the Richmond clinic.
Best wishes,
Dilly
Appreciated the welcome
Appreciated the welcome, the care and the consultancy and the explanation. Both the Doctors and the staff were very friendly and approachable when I needed further explanation
February 27, 2026
Reply from VeinCentre - London - Richmond
Hi there,
Thank you for your kind review. We’re delighted to hear you appreciated the warm welcome from the team and that both the doctors and staff were friendly and happy to answer any questions you had.
Best wishes,
Dilly
I am very pleased with the treatment…
I am very pleased with the treatment that I had. The doctor who carried out the procedure was so good. She explained how the procedure works, what to expect and she was so skilled in delivering the treatment. I am very happy with the results- I’m so glad I did it and would 100% recommend this company.
January 8, 2026
Unprompted review
Reply from VeinCentre - London - Richmond
Hi there,
Thank you for your wonderful review!
We’re so pleased to hear how happy you are with your treatment and results. It’s great to know your doctor took the time to explain everything clearly and made you feel confident and reassured throughout the procedure.
Hearing that you’re glad you went ahead and would 100% recommend us truly means a lot to the whole team.
Best wishes,
Dilly
Love the team!
Lovely team make you feel like you are in very good hands. A lady at the reception is so so lovely
Dr Diamantopoulos is great! Good fun and very professional! The nurses are amazing
Honestly I had a very good experience 💕 cheers to the team
And many thanks for your lovely attitude 🙌🏻
January 16, 2026
Unprompted review
Reply from VeinCentre - London - Richmond
Hi Anna,
Thank you for such a lovely message. We’re so glad you felt well looked after by the whole team and that your experience was both professional and positive.
Best wishes,
Dilly
Everyone from the receptionist to the…
Everyone from the receptionist to the consultant was very friendly, made me feel comfortable and put me at ease.
January 8, 2026
Reply from VeinCentre - London - Richmond
Hi Amanda - Thank you very much for your review and it's very good to know that our clinic team a great job in making you feel comfortable. Our Richmond clinic opened last year and we will be sure to pass your details on to the clinic team. Thank you once again, Jackie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.