VeinCentre - Maidstone Reviews 25

TrustScore 4.5 out of 5

4.6

Unit G Hermitage Court, Hermitage Lane, ME16 9NT Maidstone, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had varicose veins in both legs and after my first consultation with Dr Neelan Das, I felt very informed and understood the procedures, risks and costs. Dr Das and Sarah made me feel relaxed, they... See more

Company replied

Rated 5 out of 5 stars

Very friendly, helpful Receptionist who made me feel most welcome on arrival. The Doctor immediately made me feel at ease and took time to explain what was happening during the consultation and what... See more

Company replied

Rated 5 out of 5 stars

Setting up of initial consultation was delayed which was frustrating however the consultation was reassuring and team were friendly and supportive. Treatment was went smoothly, minimal discomfort and... See more

Company replied


Company details

  1. Medical Center

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • Unit G Hermitage Court, Hermitage Lane, ME16 9NT, Maidstone, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great welcome, very informative and thorough consultation

April 24, 2026
VeinCentre - Maidstone logo

Reply from VeinCentre - Maidstone

Hi Sarah,

Thank you for your lovely feedback. We’re pleased to hear you received a warm welcome and found your consultation informative and thorough.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very good

The staff were very friendly and the consultant extremely knowledgable.

April 24, 2026
VeinCentre - Maidstone logo

Reply from VeinCentre - Maidstone

Hi Donald,

Thank you for your feedback. We’re pleased to hear you found the team friendly and the Consultant knowledgeable.

Best wishes,
Dilly

Rated 5 out of 5 stars

The process was explained in very…

The process was explained in very simple terms

April 1, 2026
VeinCentre - Maidstone logo

Reply from VeinCentre - Maidstone

Dear Ray - Many thanks for your review. We are so pleased to hear that we make it all sound simple as that's a key goal for us! Sometimes medical treatments can be quite confusing but we aim to make everything simple to understand, practical and do-able. We hope to see you again soon! Jackie.

Rated 5 out of 5 stars

Impressed with results.

I was impressed with the care and professionalism shown by Neelan Das, he explained thoroughly what was involved in my treatment and the after care. I am delighted with the results.

December 12, 2025
VeinCentre - Maidstone logo

Reply from VeinCentre - Maidstone

Hi Barbara,

Thank you for your lovely review. We’re delighted to hear you felt well cared for and that everything was clearly explained by Neelan Das. It’s wonderful to know you’re so pleased with your results.

Best wishes,
Dilly

Rated 5 out of 5 stars

Super friendly professional staff

I had a consultation November 2025, the premises were lovely very clean and relaxing reception area with complimentary coffee a nice touch. All the staff were super friendly and professional i had my treatment two weeks later and was delighted with the results, I have recently had my follow up appointment and was delighted once again with the friendly staff and to hear I need no further treatment.
If anyone is wondering whether to have treatment Iwould highly recomend definitely no regrets.

March 6, 2026
Unprompted review
VeinCentre - Maidstone logo

Reply from VeinCentre - Maidstone

Hi Marion,

Thank you for taking the time to share your experience. We’re so pleased to hear you found the clinic welcoming and the team friendly and professional throughout your visits. It’s wonderful to know you’re so happy with the results.

Best wishes,
Dilly

Rated 5 out of 5 stars

Maidstone centre - Varicose veins in both legs

I had varicose veins in both legs and after my first consultation with Dr Neelan Das, I felt very informed and understood the procedures, risks and costs. Dr Das and Sarah made me feel relaxed, they were friendly and there was no pressure at all to go ahead with the procedures.
I went ahead and had laser therapy and foam in both legs over a few appointments. I'm so happy I did, I've seen visual improvements (no more bulging veins) and the itchiness has now gone.
All the staff at the Maidstone centre were very friendly and accommodating. I've recommended them to a few people and will continue to do so.

March 6, 2026
Unprompted review
VeinCentre - Maidstone logo

Reply from VeinCentre - Maidstone

Hi Rebecca,

Thank you for sharing your experience. We’re so pleased that Dr Neelan Das and Sarah helped you feel informed, relaxed and supported throughout your treatment. It’s wonderful to hear your veins have improved and that the itchiness has gone. We really appreciate your recommendations to others.

Best wishes,
Dilly

Rated 5 out of 5 stars

Varicose vein treatment in leg

I had a very pleasant experience with excellent advice from friendly staff and detailed explanation about my veins in my leg. The procedure was done very well and it now is so much better thank you.

December 3, 2025
VeinCentre - Maidstone logo

Reply from VeinCentre - Maidstone

Hi Sue,

Thank you for your lovely feedback. We’re so pleased to hear you had a pleasant experience and that the team were able to provide clear advice and explanations about your treatment. It’s wonderful to know your leg is already feeling and looking so much better.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very kind and understanding

Very kind and understanding. Explained from beginning to end leaving no stone unturned. Came away feeling very positive.

January 28, 2026
VeinCentre - Maidstone logo

Reply from VeinCentre - Maidstone

Hi Karen - it's lovely to read your comments, thank you very much. We aim for all our patients to 'Walk Out Happy' so it's nice to hear how positive you felt on leaving our clinic. With very best wishes, Jackie

Rated 5 out of 5 stars

Made to feel very welcome

Made to feel very welcome. At ease and answered all my questions

January 28, 2026
VeinCentre - Maidstone logo

Reply from VeinCentre - Maidstone

Dear Lauren - thank you for your review and we are so pleased to hear that you felt welcome and at ease. We work hard to create a comfortable environment and our clinic teams really enjoy meeting and helping our patients. Thank you once again, Jackie

Rated 5 out of 5 stars

The Vein Centre in Maidstone

The Vein Centre in Maidstone gave a very friendly reception to me and excellent consultant and nurse and a great result on my leg. Thank you.

January 21, 2026
Unprompted review
VeinCentre - Maidstone logo

Reply from VeinCentre - Maidstone

Hi Susan,

Thank you for your kind words. We’re pleased to hear you received such a warm welcome at the Maidstone clinic and that you’re happy with the result.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very friendly

Very friendly, helpful Receptionist who made me feel most welcome on arrival.
The Doctor immediately made me feel at ease and took time to explain what was happening during the consultation and what could be done for me. He was most happy to answer all of my questions, and at no point did I feel under any pressure to go ahead with the procedure, (although I have decided to do so). I would highly recommend this clinic to anyone who has concerns with their veins.

January 16, 2026
VeinCentre - Maidstone logo

Reply from VeinCentre - Maidstone

Hi Neil,

Thank you for such a thoughtful review. We’re really pleased to hear you felt welcome from the moment you arrived and that the consultation felt relaxed, informative and pressure-free. It’s lovely to know you felt able to ask questions and make a decision in your own time.

Best wishes,
Dilly

Rated 5 out of 5 stars

Lovely staff

Lovely staff , very friendly and very quick and brilliant results, no more aching or swelling in leg totally recommend

November 26, 2025
Unprompted review
VeinCentre - Maidstone logo

Reply from VeinCentre - Maidstone

Hi Steven,

We’re really pleased to hear how friendly and efficient your visit felt and even happier that your leg is no longer aching or swollen. Thank you for taking the time to leave such positive feedback.

Best wishes,
Dilly

Rated 5 out of 5 stars

The consultant was very thorough during…

The consultant was very thorough during my visit ,went into great detail exactly what was involved,I felt very welcome and was very happy with everything .

October 15, 2025
VeinCentre - Maidstone logo

Reply from VeinCentre - Maidstone

Hi Lorraine, thank you for your review. We’re so pleased that your consultant was thorough and that you felt welcome and happy with the experience overall. It’s great to know everything was explained in detail and that you left feeling confident about your care.

Warm regards,
Dilly

Rated 5 out of 5 stars

Very positive experience

Very positive experience, all staff from reception, nurse and doctor very knowledgeable and compassionate. Made to feel comfortable and very well informed. Looking forward to lumpy feee legs!

October 15, 2025
VeinCentre - Maidstone logo

Reply from VeinCentre - Maidstone

Hi Lynda, thank you so much for your lovely review. We’re delighted to hear that your experience was such a positive one and that our team made you feel comfortable and well cared for throughout. It’s great to know you felt informed every step of the way.

Warm regards,
Dilly

Rated 4 out of 5 stars

They were professional and thoroughly…

They were professional and thoroughly explained everything

September 24, 2025
VeinCentre - Maidstone logo

Reply from VeinCentre - Maidstone

Hi Michele, thank you for your review. We’re delighted that you found our team professional and that everything was explained thoroughly during your visit. We really appreciate your feedback.

Best wishes,
Dilly

Rated 5 out of 5 stars

Had a great experience with Dr Neelan…

Had a great experience with Dr Neelan das and the nurse I was so scared on my first appointment but they made me feel so comfortable
Best decision I ever made!!

August 29, 2025
Unprompted review
VeinCentre - Maidstone logo

Reply from VeinCentre - Maidstone

Hi Elisha,

Thank you for sharing your experience!

We’re delighted to hear that Dr. Neelan Das and the nurse were able to make you feel so comfortable, especially when you felt nervous before your first appointment.

It’s fantastic to know you felt so well supported and that you’re so happy with your decision to go ahead with treatment. That means a lot to us.

Best wishes,
Dilly

Rated 5 out of 5 stars

Incredible experience & big thanks to The Vein Centre

Consultants, nursing and staff (including their support line) were so friendly, professional and accommodating throughout my experience of having EVLA treatment. I get totally wierded out by veins so for me this helped me so much to get through it.
I had my treatment done at Maidstone which is such a lovely, clean and calm clinic. I went on a road trip a month or so later and had a small lump form which became a little more painful than it had been so I spoke to the support team line who found that the Nottingham clinic was close-by and available for me to drop into. Then and there they drained it for me which was amazing and they were, again, a friendly and professional team. I had my follow-up yesterday and I've no need for any further treatment because I've responded incredibly well to the EVLA treatment. I'm so impressed with the teams and their work. Neelan Das is the name of my consultant and as a person he's a grounding and lovely guy who's incredible at what he does and has a great team behind him. Thank you all 🌟 I'm very glad I did it with The Vein Centre

June 20, 2025
Unprompted review
VeinCentre - Maidstone logo

Reply from VeinCentre - Maidstone

Hi Kathryn,

Thank you so much for your incredible feedback! We’re so glad to hear that your experience with our team was both reassuring and professional. It's wonderful to know that Dr Das and the team provided such excellent care and support throughout your treatment and follow-up.

We're thrilled to hear your recovery has been so positive and that you're happy with the results. If you ever need anything in the future, don't hesitate to reach out.

Best wishes,
Dilly

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look