VeinCentre - Nottingham Reviews 

74
TrustScore 4.5 out of 5

4.7

40 The Ropewalk, NG1 5DW Nottingham, GB


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Rated 5 out of 5 stars

Prominent veins on one leg for many years. Decided to sort. Reception staff welcoming. Initial consultation with Dr Reji was very informative, clear and reassuring re procedures required. The morning... See more

Company replied

Rated 5 out of 5 stars

I would like to say that all the staff were lovely when I had my veins done in both legs. However, after spending around £8000 in total my veins are back worse than before. Very disappointed as wh... See more

Company replied

Rated 5 out of 5 stars

From the moment I entered the clinic I was made to feel at ease, everyone one was very friendly . Mark Reji was very professional and honest. I had had my varicose veins treat by Mark back in 2022 and... See more

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Rated 5 out of 5 stars

The Staff and the Dr made me feel very welcome. I was offered Coffee and water. Which was lovely. The atmosphere is calm and quiet, which is good for the nerves. Mark the Consultant was lovely and... See more

Company replied


Company details

  1. Medical Center

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • 40 The Ropewalk, NG1 5DW, Nottingham, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

74 reviews

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4.7

All reviews

(74)

1,021 reviews in the last 12 months

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Rated 5 out of 5 stars

Vein treatment.EVLA,FOAM SCLEROTHERAPY.

As I arrived at the surgery I felt a bit nervous but straight away the Surgeon DR.MARK REGI made me feel very comfortable and at ease.He looked at my left leg and straight away he said he could sort the bulky vein out in my leg.such a lovely person he is!.. along side his assistant Debbie who was so lovely!
As the weeks went on i could tell there was a huge improvement already! It has given me huge confidence now Thanks to a great Surgeon! I couldn’t be more pleased with the outcome.
Best wishes
Karen Doyle.



August 14, 2025
Unprompted review
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Reply from VeinCentre - Nottingham

Hi Karen, thank you for your wonderful and detailed review. It’s fantastic to hear how comfortable and confident you felt under the care of Dr Mark Regi and Debbie, they’ll be so pleased to know their kindness and professionalism helped you feel completely at ease.

We’re thrilled you’ve noticed such a big improvement already and that your results have boosted your confidence. Thank you again for choosing VeinCentre and for sharing your kind words.

Best wishes,
Dilly

Rated 5 out of 5 stars

excellent staff

I was welcomed by very friendly staff
I was able to ask any questions
They explained me everything I need to know

September 18, 2025
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Reply from VeinCentre - Nottingham

Hi Lenka,

Thank you for your lovely comments. We're happy to hear that you felt everything was explained in detail and that you could ask any questions, as we always aim to make sure you have all of the information you need throughout your journey!

Warm regards,
Hannah

Rated 5 out of 5 stars

Excellent service

Excellent service

September 18, 2025
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Reply from VeinCentre - Nottingham

Hi Sam, thank you for leaving us this lovely feedback. We’re so glad your experience with us was excellent and that you felt well cared for throughout your visit.

Best wishes,
Dilly

Rated 5 out of 5 stars

A really convenient location

A really convenient location, all of the staff are lovely. The procedure was explained clearly and the cost was outlined - the pre-procedure information was comprehensive.

The procedure (bilateral varicose veins) was not too uncomfortable and there was a follow up call within a couple of days.

Jane, Jo, Debbie and Dr Duncan are an asset.

August 20, 2025
Unprompted review
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Reply from VeinCentre - Nottingham

Hi Lou,

Thank you so much for your thoughtful review! We’re thrilled to hear you had such a positive experience and that everything was smooth and well communicated.

Jane, Jo, Debbie, and Dr Duncan will be so pleased to hear your kind words!

Best wishes,
Dilly

Rated 5 out of 5 stars

No issues Nice pleasant staff giving…

No issues Nice pleasant staff giving clear information regarding the procedure

July 24, 2025
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Reply from VeinCentre - Nottingham

Hi Andy,

Thank you for your kind feedback! We're really glad to hear everything went smoothly and that you found the team pleasant and informative.

Best wishes,
Dilly

Rated 5 out of 5 stars

Welcoming, friendly and supportive

From entering the door and speaking to the Receptionist they were nothing but very welcoming and inviting. The nurse was also very friendly and supportive. Dr Duncan Drury was very welcoming, sympathetic, knowledgeable and very truthful explaining all the services available.

July 12, 2025
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Reply from VeinCentre - Nottingham

Hi Michelle,

Thank you for your lovely review! We're really pleased to hear that you found our team welcoming and everything well explained. We look forward to seeing you soon.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very friendly staff and consultant puts…

Very friendly staff and consultant puts you at ease immediately.

July 12, 2025
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Reply from VeinCentre - Nottingham

Hi Karen,

Thank you for your kind words! We're so pleased to hear that you felt at ease and well looked after by our team Creating a welcoming and comfortable environment is very important to us, and we’re glad that came through during your visit.

Best wishes,
Katie

Rated 5 out of 5 stars

Vey well explained and caring…

Vey well explained and caring processional altitude

July 12, 2025
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Reply from VeinCentre - Nottingham

Hi Alan,

Thank you for your feedback. We're really pleased to hear that you found everything well explained and that you felt cared for throughout your experience.

Best wishes,
Katie

Rated 5 out of 5 stars

Friendly

Friendly, helpful and reassuring

July 3, 2025
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Reply from VeinCentre - Nottingham

Hi there,

Thank you so much for your kind words. We're really glad to hear you found the experience friendly, helpful, and reassuring. That's exactly what we aim for!

Best wishes,
Katie

Rated 5 out of 5 stars

A very relaxing environment and all the…

A very relaxing environment and all the staff are very welcoming. I was very nervous when I arrived but I soon felt comfortable as the staff were reassuring and kind.

June 25, 2025
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Reply from VeinCentre - Nottingham

Hi Toni,

Thank you for your review! We are so happy to hear that the team could help you to feel at ease. We loved welcoming you to VeinCentre.

Best wishes,
Katie

Rated 5 out of 5 stars

Absolutely excellent experience at Veincentre Nottingham

Absolutely excellent experience at Veincentre and so pleased with the outcome. I attended the Nottingham Clinic. I was assured that the outcome would be positive and indeed this was the case! Once I removed my surgical stocking I was so impressed with the results. I wished I had the procedure done years ago! Thanks to all the staff! The lady on reception was great, the nurse was lovely and Mark Regit the Consultant was so professional and friendly. All was explained to me very carefully and consequently I felt quite at ease with the procedure which only occasioned me slight discomfort… certainly nothing to worry about!

June 5, 2025
Unprompted review
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Reply from VeinCentre - Nottingham

Hi Martin,

Thank you so much for your kind and detailed feedback! We're delighted to hear you had such a positive experience at our Nottingham clinic and that you're so pleased with the results. It's great to know that Dr Mark Regi, along with our nurse and reception team, helped you feel well informed and at ease throughout. We really appreciate you sharing your experience, and we're so glad you chose to go ahead with treatment!

Wishing you the best,
Georgina

Rated 5 out of 5 stars

Staff were friendly and welcoming

Staff were friendly and welcoming. Dr Regi did a thorough assessment, and explained my situation fully to me. I look forward to a review in June.

May 8, 2025
Unprompted review
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Reply from VeinCentre - Nottingham

Hi Ray,

Thank you for your lovely feedback! We're glad to hear you felt welcomed and well looked after. It's great to know you found the consultation thorough and clearly explained. We look forward to seeing you again in June!

Wishing you the best,
Katie

Rated 3 out of 5 stars

Had treatment in 1 leg in 2023

Had treatment in 1 leg in 2023 , Veins returned within 12 months , contacted the centre to ask about options, they said because it was 12 month I would have to pay £3000 again .
Ironically I did point out a vein I thought they had not treated on my return visit after treatment , to which the consultant said , it wasn’t VV , it was normal !!! To which the mess in my left leg which has now developed again seems to of stemmed from that point . No offer of a follow up to check or a discount .
Not impressed at all .

June 1, 2024
Unprompted review
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Reply from VeinCentre - Nottingham

Hi there,
Thank you for sharing your feedback, and we're very sorry to hear that you’re feeling disappointed with your experience. Please be assured that we genuinely care about the wellbeing of every patient and are committed to providing thorough and high-quality care at every stage of the journey. We are very proud to maintain a 99% success rate and always strive to ensure that each patient receives the highest standard of treatment and support.
We would really value the opportunity to speak with you directly so we can better understand what happened and provide any follow-up support you may need. Please don’t hesitate to contact us on 01782 753960 and ask to speak with our Senior Patient Advisor. We are here to help and want to make things right.
We look forward to hearing from you soon.
Wishing you all the best, Katie

Rated 5 out of 5 stars

The atmosphere was very welcoming

The atmosphere was very welcoming.
Everyone was friendly polite and explained procedures very clearly.
Overall I had a very good experience on my consultation.

April 24, 2025
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Reply from VeinCentre - Nottingham

Hi Janice,

Thank you for your kind feedback! We’re so glad to hear that you felt welcome and well-informed throughout your consultation. Our team works hard to create a friendly and clear environment, so it's wonderful to know that you had a positive experience!

Wishing you the best,
Katie

Rated 5 out of 5 stars

Lovely consultant Mr Duncan Drury

Lovely consultant Mr Duncan Drury, explained everything in great detail, really informative of the cause and next steps. Booked in for Procedure next month with Duncan.

April 19, 2025
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Reply from VeinCentre - Nottingham

Hi Kirsty,

Thank you for sharing your experience! We're so glad to hear that you found the consultation informative and that you felt well-supported. We're here to help every step of the way and look forward to welcoming you back for next month!

Wishing you the best,
Katie

Rated 5 out of 5 stars

A difficult day made so much easier by lovely people

I have just been to the Nottingham Vein centre. I had foam sclerotherapy injections into the veins that were troubling me. Dr Drury was very thorough and very professional. Jane the receptionist and Debbie the nurse were delightful. Thankyou all for making a difficult day so much easier 😊

April 23, 2025
Unprompted review
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Reply from VeinCentre - Nottingham

Hi Paul,

Thank you for sharing such a thoughtful message! We're so pleased to hear that the team helped make your day easier and that you felt well looked after throughout your visit. Wishing you a smooth and speedy recovery!

Wishing you the best,
Katie

Rated 5 out of 5 stars

Excellent customer care

Excellent customer care, everyone so friendly and treated with respect

April 2, 2025
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Reply from VeinCentre - Nottingham

Hi Sharon,

Thank you for your wonderful feedback! We're so glad to hear that you felt respected and well taken care of by our team. We appreciate your kind words and we loved welcoming you.

Wishing you the best,
Katie

Rated 5 out of 5 stars

Very friendly and professional service

Very friendly and professional service

March 6, 2025
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Reply from VeinCentre - Nottingham

Hi Patricia,

Thank you for sharing your review! We’re so glad to hear you found our team both friendly and professional.

Wishing you the best,
Katie

Rated 5 out of 5 stars

Great experience with the Consultant…

Great experience with the Consultant and the Secretary staff. The examination was comprehensive and the discussion about treatment options was led really nicely.
Only thing to improve: it would have been better if it was stated clearly that the first consultation is only valid for 6 months. I would have booked it slightly later to make it fit better with my working shift pattern otherwise.
Otherwise great experience and I will definitely go back again and recommend it to other people.

March 6, 2025
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Reply from VeinCentre - Nottingham

Hi Irene,

We’re so glad to hear you had a great experience with the team and we appreciate your feedback! It’s great to know the consultation went well and that the treatment options were clearly discussed. Thank you for sharing your thoughts!

Wishing you the best,
Katie

Rated 5 out of 5 stars

Professional service on time with…

Professional service on time with excellent outcomes at a fair price
Recommend them to anyone

December 20, 2024
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Reply from VeinCentre - Nottingham

Hi Chris,

We’re so glad you had a great experience and are happy with your transformation. It’s wonderful to hear everything ran smoothly!

Wishing you the best,
Katie

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