VeinCentre - Shrewsbury Reviews 25

TrustScore 4.5 out of 5

4.6

Mutual House, Shrewsbury Business Park, SY2 6LG Shrewsbury, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I was very happy with the service provided at Vein Centre Shrewsbury. All of the staff were very professional and friendly, and put me at ease for a procedure that I was initially quite worried about.... See more

Company replied

Rated 5 out of 5 stars

Right from the very first consultation visit everyone was so friendly which put me at ease. All procedures were explained to me in detail and I was given a brochure to take home. Had first procedu... See more

Company replied

Rated 5 out of 5 stars

The Customer/Patient care I have recieved at the Shrewsbury Vein Clinic, from my initial Consultation, Treatment and Follow up Appointment has been truly Excellent. I could not of wished for any b... See more

Company replied

Rated 5 out of 5 stars

Put me at ease the minute I walked in. Pain free treatment. Every step explained. Relaxed environment. Really professional doctor & nurse Always checking I was ok. A worry free experience & gr... See more

Company replied


Company details

  1. Medical Center

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • Mutual House, Shrewsbury Business Park, SY2 6LG, Shrewsbury, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

25 reviews

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1-star

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Rated 5 out of 5 stars

Varicose Vein EVLA and foam at Shrewsbury

I was very happy with the service provided at Vein Centre Shrewsbury. All of the staff were very professional and friendly, and put me at ease for a procedure that I was initially quite worried about. The treatment itself was successful, thanks to the competent team. Would recommend anyone looking for treatment for varicose veins to go through them. Overall very pleased with results.

May 28, 2026
Unprompted review
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Reply from VeinCentre - Shrewsbury

Hi there,

Thank you for your wonderful feedback. We’re so pleased to hear you felt at ease throughout your treatment, especially as you were initially worried. It’s great to know the team in Shrewsbury provided such professional and supportive care.

We’re delighted you’re happy with your results and truly appreciate your recommendation.

Best wishes,
Dilly

Rated 5 out of 5 stars

Truly Excellent Experience.

The Customer/Patient care I have recieved at the Shrewsbury Vein Clinic, from my initial Consultation, Treatment and Follow up Appointment has been truly Excellent.
I could not of wished for any better Treatment throughout the whole processs and the Treatment outcome is more than I could of wished for.
Your Level of Professionalism, Care and Understanding is truly something worth highlighting as it has made my Treatment experience a calm, reassuring and relaxing process.
Thank you all very much for your Dedication to the Work that you do and the Care you provide.
Kev Davies

May 7, 2026
Unprompted review
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Reply from VeinCentre - Shrewsbury

Hi Kev,

Thank you for taking the time to share such thoughtful feedback. We’re so pleased the Shrewsbury team made your whole experience feel calm, reassuring and well supported from consultation through to follow-up. Hearing how happy you are with both the care and your results means a great deal to us.

Best wishes,
Dilly

Rated 5 out of 5 stars

Being treated in a polite friendly and…

Being treated in a polite friendly and professional manner. Explanation of the procedures was excellent and the general feeling of confidence in the gentleman who interviewed me.

April 2, 2026
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Reply from VeinCentre - Shrewsbury

Hi Helen,

Thank you so much for your lovely review! We're pleased to hear you had an excellent experience and we're looking forward to seeing you again soon.

Best wishes,
Hannah

Rated 5 out of 5 stars

Just what I needed to know

My consultation was friendly and informative with no hard sell. The actual procedure and follow on treatment was clearly explained along with all the post procedure recovery information. I have subsequently confirmed my treatment date.

February 26, 2026
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Reply from VeinCentre - Shrewsbury

Hi Angela,

Thanks for your review! It's great to hear you've booked your treatment, we are looking forward to seeing you then.

Many thanks,
Dilly

Rated 5 out of 5 stars

Really helpful

Very clean, friendly, helpful and professional at Shrewsbury. Also everyone on the phone were very helpful

February 26, 2026
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Reply from VeinCentre - Shrewsbury

Hi Ginny,

Thank you for your kind words. We’re delighted to hear the team in Shrewsbury were able to make your experience a positive one.

Best wishes,
Dilly

Rated 5 out of 5 stars

Looking forward to summer

Right from the very first consultation visit everyone was so friendly which put me at ease. All procedures were explained to me in detail and I was given a brochure to take home.
Had first procedure in October and follow-up in January. My legs are definitely looking and feeling better already. A confidence booster. Thank you Mr Rajajopaiain and Eiryl

January 8, 2026
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Reply from VeinCentre - Shrewsbury

Hi Shirley,

Thank you for your lovely review. We’re so pleased you felt at ease from your very first consultation and that everything was explained clearly for you. It’s wonderful to hear your legs are already looking and feeling better, just in time to look forward to summer with confidence. We’ll be sure to pass your kind thanks to the team.

Best wishes,
Dilly

Rated 5 out of 5 stars

I seemed to be the odd one out...but

I seemed to be the odd one out here. It made me very sad and disappointed when I saw the other great reviews. I'm happy for them ,of course. My treatment which was around £500, did nothing for me, I thought. I went for a consultation ( the centre was about 1 and a half hours from me) I was told they could treat my veins and improve the look of my legs. I was really excited, thinking I could wear shorts for the first time in years! When on holiday I'm so self conscious on the beach or around the pool. Obviously fake tan can help a bit, but still I wanted these horrible red and blue veins gone. Anyway, when I went to actually have my treatment, travelling all that way and back again, the vein consultant proceeded to quickly inject the veins , I could hardly feel anything was actually happening, but it was over quickly and the nurse put on the compression stockings, and I followed all the rules when I got home. I had them done late august 2025. I waited 2 months to see if there was any improvement...sadly there wasn't. I took photos and sent them to the clinic. They said my legs needed more time. The staff in the centre are very lovely, but now it's February 2026,and finally I have seen some improvement. To be honest I've had a lot of things going on, and haven't really looked at my legs closely from the front or the back. And I can see that some of the areas do look a lot better. There are sort of brownish marks where the veins were in certain places which is probably normal and will fade in time. The centre are very good at checking on how you are doing. I cannot fault the company in anyway regarding communication, care and wanting the best possible outcome for their patients.I haven't got the exact results I wanted, but the clinic have offered me a free consultation valid for 6 months, and a discount on a second treatment. This is generous, and I will take up the offer in due course. Hopefully I'll be able to write a positively glowing review then! We are all different and some people might need more than 1 session. I will say to anyone else who has this treatment for thread veins and the small blue ones, to wait more than the time they say you will see results. It's taken 4 months for me to finally see improvement. I do recommend the centre as I think most patients achieve great results. The receptionist and nurse there are absolutely lovely. And you do feel completely at ease. The consultant is also gentle and caring .

August 29, 2025
Unprompted review
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Reply from VeinCentre - Shrewsbury

Hi Hayley,

Thank you for taking the time to share your experience.

We’re really pleased to hear that you felt well looked after by the clinic team. It’s lovely to know the receptionist and nurse helped you feel comfortable and at ease, and that you found the Consultant gentle, caring and reassuring throughout your visit.

We’re sorry the results weren’t as quick as you had hoped, especially after making the long journey and looking forward to feeling more confident. Thread vein treatment can take longer to fully settle for some patients, and it’s encouraging that you are now starting to see improvement. Thank you also for recognising the support from the team in keeping in touch.

We look forward to seeing you again and helping you achieve the best possible outcome.

Best wishes,
Dilly

Rated 5 out of 5 stars

Friendly staff and informative

Friendly staff and informative

January 8, 2026
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Reply from VeinCentre - Shrewsbury

Hi Rachael,

Thank you for taking the time to leave a review. We’re glad you found the team friendly and informative, and that your experience was a positive one.

Best wishes,
Dilly

Rated 5 out of 5 stars

Great!

Friendly and happy staff, excellent explanatory information regarding treatment, and great communication!

September 4, 2025
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Reply from VeinCentre - Shrewsbury

Hi Janet,

Thank you for your kind words. It’s wonderful to hear you found our team friendly and the information clear and helpful. We’re so glad your experience has been a positive one.

Best regards,
Dilly

Rated 5 out of 5 stars

Excellent service

Excellent service, all staff are Very friendly and professional. They keep you very relaxed.

August 7, 2025
Unprompted review
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Reply from VeinCentre - Shrewsbury

Hi Robert,

Thank you for your kind feedback. We’re so pleased to hear you found our team friendly, professional, and able to help you feel relaxed.

Best wishes,
Dilly

Rated 5 out of 5 stars

Complete confidence in the whole team.

Complete confidence in the whole team.
The whole experience from start to finish was so well handled. All the staff are amazing, professional but also warm and genuinely caring. Everything at every stage was well explained and there was never any pressure to make decisions. I had amazing results and am so happy with with the look of my legs now. At last I am happy to wear shorts !
Thank you to everyone, you are a truly wonderful team.

July 17, 2025
Unprompted review
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Reply from VeinCentre - Shrewsbury

Hi Angela,

Thank you so much for your kind words! We're thrilled to hear you had such a positive experience and are happy with the results. It means a lot to know you felt supported every step of the way and that you're confidently wearing shorts again! We'll be sure to pass on your thanks to the whole team.

If you know anyone who you think may benefit from our treatments, we would love to make you aware of our Refer a Friend scheme, where you will be rewarded for referring others to VeinCentre! https://www.veincentre.com/refer-a-friend/

Best wishes,
Katie

Rated 5 out of 5 stars

The whole experience was so good

The whole experience was so good . The staff were all amazing, made you feel at ease the moment you walked in . Everyone helpful and nothing was too much trouble

July 10, 2025
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Reply from VeinCentre - Shrewsbury

Hi Karen,

Thank you so much for your kind words! We're thrilled to hear that you felt at ease and well looked after from the moment you arrived. We'll be sure to pass your lovely feedback on to the team.

Best wishes,
Katie

Rated 5 out of 5 stars

Excellent service so far very happy

Excellent service so far very happy. Still operation to go.

June 10, 2025
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Reply from VeinCentre - Shrewsbury

Hi Delroy,

Thank you for your feedback, we’re really pleased to hear you’re happy with your experience so far. We’ll continue to take great care of you as you move towards your treatment. We are looking forward to seeing you again soon!

Wishing you the best,
Katie

Rated 5 out of 5 stars

Friendly

Friendly, efficient and professional.

February 27, 2025
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Reply from VeinCentre - Shrewsbury

Hi Rob,

Thanks so much for your review! We are so happy to hear that you found our team friendly and professional. We loved welcoming you to VeinCentre!

Wishing you the best,
Katie

Rated 5 out of 5 stars

Informative consultation

Receptionist was lovely and very chatty which put me at ease. Consultation was very informative and reassuring.

May 22, 2025
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Reply from VeinCentre - Shrewsbury

Hi Mel,

Thanks for such a lovely review! We're so glad our team helped you feel comfortable and that the consultation gave you the clarity and reassurance you needed - that's exactly what we're here for. Thank you for choosing Veincentre!

Wishing you the best,
Katie

Rated 5 out of 5 stars

Made to feel very comfortable…

Made to feel very comfortable ,everything was explained thoroughly. I was extremely satisfied

April 30, 2025
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Reply from VeinCentre - Shrewsbury

Hi Lesley,

Thank you for your review! We aim to make every patient feel comfortable and fully informed, so it’s wonderful to hear that we achieved this during your visit. Your satisfaction is very important to us, and we’re thrilled we met your expectations

Wishing you the best,
Georgina

Rated 5 out of 5 stars

One of the most comfortable and…

One of the most comfortable and friendly appointment I have ever attended. Staff were fantastic as I was very anxious about going. But the service and knowledge of everyone involved was excellent. The consultant was friendly and professional and put you at ease immediately. He explained everything as he proceeded with excellent knowledge and I certainly wont hesitate with the procedure having suffered for so long.

May 8, 2025
Unprompted review
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Reply from VeinCentre - Shrewsbury

Hi there,

Thank you so much for your kind feedback! We’re so pleased to hear you felt comfortable and at ease throughout your appointment. It’s wonderful to know our team helped ease your anxieties and that you felt well informed every step of the way.

Wishing you the best,
Georgina

Rated 5 out of 5 stars

A warm welcome and professional experience.

For most people there’s bound to be some apprehension prior to a medical procedure.

Within minutes of walking into the Shrewsbury clinic the welcome from the receptionist and Mr Sriram Rajagopalan and staff, I was put at ease.

From my initial consultation and through the procedure and follow up check the communication, prior to and before each step of the procedure was excellent, everything you need to put you at ease.

A very friendly, warm, welcoming professional team that I have no hesitation in recommending.

Thank you to everyone.

November 7, 2024
Unprompted review
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Reply from VeinCentre - Shrewsbury

Hi John,

Thank you so much for your kind words especially about our lovely team. We are thrilled to hear that everything has gone smoothly and that we could make you feel at home. This is exactly the experience we aim to provide so we couldn't be happier to read your feedback. We loved welcoming you to our Shrewsbury clinic!

We would love to let you know about our Refer a Friend scheme. If you know someone who might benefit from our treatments, both you and your friend will receive rewards as a thank you for choosing us! https://www.veincentre.com/refer-a-friend/

Best wishes,
Katie

Rated 5 out of 5 stars

Follow up Schlerotherapy Procedure. I have to say that my whole experience…

I have to say that my whole experience was great. The Clinic is easily accessible to me from home and parking is available and free outside the clinic. All staff are professional at all times as well as being welcoming, kind, caring and approachable. Everywhere is spotlessly clean and toilet facilities are available. The procedure is explained and any questions satisfactorily answered. I found Schlerotherapy relatively pain free and the results are very pleasing. Aftercare is explained and also tips emailed immediately afterwards with numbers to contact should you need any further support. At no time do you feel rushed or undervalued, in fact this is how any medical experience should be. Thank you so much.

November 7, 2024
Unprompted review
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Reply from VeinCentre - Shrewsbury

Hi David,

Thank you so much for taking the time to write a review following your experience with us. Knowing that you never felt rushed reassures us that we’re delivering the patient-focused care we strive for. It was an absolute pleasure to care for you, thank you for trusting us.

Wishing you the best,
Katie

Rated 5 out of 5 stars

Put me at ease the minute I walked in.

Put me at ease the minute I walked in.
Pain free treatment.
Every step explained.
Relaxed environment.
Really professional doctor & nurse
Always checking I was ok.
A worry free experience & great result, glad I had treatment.

November 8, 2024
Unprompted review
VeinCentre - Shrewsbury logo

Reply from VeinCentre - Shrewsbury

Hi Graham,

Thank you for your great review, especially about our team! We always aim to provide the best experience from the start, so we are so happy to read your feedback. Our main priority is you, so we are thrilled that you are pleased with your transformation!

Wishing you the best,
Katie

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